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Elana Kroon

Elana Kroon

Elana Kroon used to work in restaurants before becoming a journalist and expert restaurant industry content creator at Eat App.

Case Studies

Case Study: Engaging Guests Online & Growing Your Restaurant Brand

Our latest case study takes a look at the Baron, Beirut located in Lebanon - best known for being Mediterranean influenced, European executed and entirely Beirut. The restaurant,...

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29 June 2022

Case Studies

Case Study: How to Be More Visible for Your Guests Online

Our latest case study takes a look at Riggers Loft - East Bay’s go-to location for wine, relaxation, and music. Known for the exceptional Bay views set as the backdrop, the winery...

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9 June 2022

Case Studies

Case Study:Boosting Online Bookings & Optimizing Restaurant Operations

Wapalapam is an Indian Ocean Eatery, located on the foothills of the beautiful Le Morne Brabant mountain in Mauritius. Known for its perfect setting and for turning a culinary...

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28 April 2022

Case Studies

Case Study: Increasing Guest Loyalty in a Small Town

Wolfpeach is known for being a complete “gem of a spot”. Located in a little seaside town called Camden, the “new chophouse with a Maine twist” opened its doors in December 2021...

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25 April 2022

Operations

How To Reduce Your Restaurant's Labor Cost

Most new restaurants don’t make it across the 5-year mark. While there are many contributing factors, high costs play a huge role in the failure of restaurants. Running a...

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28 March 2022

Operations

Restaurant Forecasting 101 - How to Forecast Restaurant Sales

Running restaurant operations like inventory management, staff scheduling, financial analysis, etc. without a hitch is a tricky task. How do you ensure that your restaurant is...

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18 March 2022

Guest Experience

Customer Segmentation for Restaurants: Why It Matters & How to Do It

Customer segmentation is a powerful tool for restaurant owners to understand their customers and create more effective marketing campaigns. For example, you could segment your...

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16 March 2022

Operations

A Guide To Restaurant Financial Statements

Running a restaurant is no easy business. As a restaurant owner, you have to look after and keep track of every aspect of your operations - staff, raw materials, customer service,...

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9 March 2022

Marketing

How To Write a Social Media Policy For Your Restaurant (Free Template)

Nowadays, if you try to find someone who is not on social media, there’s a fair chance that you will be looking for a long time. It’s no secret that social media has become one of...

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26 January 2022

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