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Over the years, I’ve spoken with many hospitality professionals who agree: a hotel is more than just a place to stay. It’s a brand, an experience, and a haven that evokes emotions...

Are you stuck with a 250-conversations-per-day limit on your WhatsApp Business account? By default, once you have registered a WhatsApp number, it is limited to 250 messages per...

Greet guests quickly, politely, and with a smile. Use their names if known. Avoid casual phrases like “Hi guys” or “Just one?” - they feel impersonal. A poor greeting can ruin a...

Each year, we compile a list of our favorite great restaurant websites, evaluating them based on overall design, attention to detail, and the unique features that restaurants use...

Want to fill more tables? Start with a strong online presence, creating promotions, and a seamless booking system. Here’s how you can do it - plus how Eat App makes it even...

A service charge is a fee added to a bill to cover the cost of services provided. Think of it as a way for businesses like restaurants to factor in some of the extra work that...

The average restaurant profit margin typically falls between 3% and 5%, but in some cases, it can reach 2% to 6%, depending on factors like restaurant type and operational costs....

Imagine the incredible opportunity of promoting your restaurant and drawing in new customers without spending a dime. This is the true potential of having a business profile on...

I’ve worked with many restaurant owners, and one thing is clear -exceptional service sets fine dining establishments apart. One key technique that top restaurants use is the...