Quandoo Is Shutting Down: What It Means for Your Restaurant, and What to Do Before September 30

The gap between September 30 and December 31 exists so restaurants can wind down cleanly, not so you have three extra months to decide. Once new bookings stop, your restaurant has no live booking channel unless you've already replaced it.

What happens to your existing reservations

Bookings already confirmed through Quandoo remain valid and will be honoured; reservations are held directly between the guest and the restaurant, not by the Quandoo platform itself. You don't need to re-confirm anything that's already on the books.

What you do lose access to after October 1 is everything else: your table layout, your shift configuration, and the part that catches most restaurants off guard, your guest history. Names, visit frequency, preferences, allergy notes, VIP flags. That data lives on Quandoo's servers, and once they're switched off, it's gone unless you've exported it yourself.

What happens to your reviews and online reputation

This is the part most shutdown coverage skips. Any reviews or ratings built up specifically on Quandoo's own platform disappear along with it; there's no portability of a Quandoo review score to a new system, because it was never yours to move in the first place.

The good news: your reputation on Google, TripAdvisor, and Facebook is untouched by any of this; those live independently of your reservation platform and always have. The practical task is narrower than it sounds: update your Google Business Profile's booking link before September 30, so the "Reserve a table" button doesn't quietly point at a dead platform after the cutover. Do the same for any booking link in your Instagram bio, Facebook page, and website footer.

Regional notes

Quandoo's footprint isn't uniform, and neither are the practical concerns:

• Germany, Austria, Switzerland (DACH): This is Quandoo's home market and where it has the deepest restaurant penetration, so the disruption is largest here. If you're restaurant-facing content or marketing in this region, expect guests to actively search for what replaced Quandoo by name; this is where switching decisions will be most publicly discussed.
• UK and Ireland: Quandoo has a smaller market share here relative to OpenTable, so the switch is often less about guest-facing disruption and more about migrating internal table management and guest data cleanly.
• Australia and Singapore: Quandoo confirmed the closure applies fully here too, on the same global timeline, despite these markets sometimes assuming regional platforms get a longer runway. They don't — treat the same September 30 date as firm.
• Italy: Named explicitly in Quandoo's own wind-down communications as part of the phased closure, with no separate timeline.

Where Eat App fits in

We're obviously not a neutral party here, so take this as a disclosure, not a pitch: Eat App is a restaurant reservation and table management platform built for independent restaurants and small groups, and we're currently running a program specifically for restaurants migrating off Quandoo; free guided data migration, your guest history and floor plan moved over by our team rather than yours, and no setup fee if you switch before September 30.

If you want the detailed side-by-side features, ratings, and what actually changes day to day, book a call with our team today.

The bottom line

Quandoo isn't disappearing quietly enough to catch anyone off guard; the dates are public, and the shutdown is confirmed. The restaurants that come out of this fine are the ones who treat September 30 as the deadline for being already switched, not the deadline for starting to look. The ones who wait until August will be doing data exports, platform comparisons, and staff training during the exact weeks they should be focused on service.

Quandoo timeline and shutdown details are based on Quandoo's own public announcements and reporting as of mid-2026. G2 ratings and review counts reflect data at the time of writing and will change. Confirm current specifics directly with Quandoo when they affect your restaurant's data or existing bookings.