3rd January, 2022 | Blocking Tables, Waitlist page enhancements

New Feature

• Blocking Tables 
  
  

  Your staff will now be able to temporarily block tables for both online and in-house reservations from Eat App.
  
  The Blocking Table feature is located in the top right tab on the Table manager. Once a user taps into the Blocking button, they will be able to either block tables or the entire room under the dropdown button.
  
  
  

 

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Update

• Waitlist page enhancements

We saw that users are missing reservation opportunities when the customer asks for a timeslot that is full, To solve this problem, we found some clever tweaks to the user experience to help hostesses find close-by time slots. 

When a hostess gets a booking request for a specific time slot, they miss a booking because they only see availability for the current time slot they select. 

Learn more about waitlist →

Updates

• The timeframe of the next available time slot.
• Shows continuous calculated time for waitlist items.
• Make it clear what the difference is between the time customer has been waiting vs the estimated wait time.
• Show estimated time when a new waitlist is being created
• When the user looks at the wait time field, by default it should show automatic calculation, and then the user can override that option by pressing + or - or modifying the value directly.