Customizing your booking widget

Your booking widget is an extension of your online brand identity and should provide a seamless experience for your customers from the moment they land on your website to the moment they've made their reservations.

Accessing your widget configuration

You can access your widget settings page by navigating to Integrations > Widget:

Setup

Setup is your control room for booking rules — and your strongest defense against no-shows.

• Choose how to display your seating options
• Select the widget language
• Add a Google Analytics key and confirmation redirect to measure and route conversions.
• Turn on add-to-calendar links to cut down on forgotten reservations.
• Filter time slots to the guest's chosen event, package, or seating so they can't request what you can't serve.
• Offer the WhatsApp booking route for guests who'd rather message than fill in a form.

Form fields

The value here is collecting exactly the data you will use while keeping the form fast to complete.

• Keep the form short; every extra field lowers completion.
• Make phone or email required so you can always send confirmations and reminders.
• Collect birthdays and anniversaries to build guest profiles for later outreach.
• Keep the special-request field open so allergies and occasions surface before arrival.

Look & feel

This page makes the widget feel like your restaurant, which builds the trust that gets bookings finished.

• Match theme, colors, font, and logo to your website for a seamless, on-brand flow.
• Use custom CSS if you want precise, pixel-level control.
• Hide the "Powered by Eat" mark for a fully white-labeled experience.

Language

The core value is meeting guests in their own language and setting clear expectations at every step.

• Translate the full journey: search, results, booking form, and confirmation per language.
• Reword payment and pre-authorization buttons so guests know what's happening before they commit.
• Match the tone to your brand rather than settling for the defaults.

Table selection

Letting guests choose their seat raises satisfaction and makes your floor easier to run.

• Enable table selection so bookings arrive already mapped to specific seats.
• Hide private rooms or protected sections by limiting which floors are visible.
• Turn on table-combining to seat larger parties automatically.
• Leave "skip" available for guests who don't mind where they sit.

Add to your website

The goal here is to capture bookings directly from your own site.

• Use the popup embed for the most integrated, on-brand experience.
• Use the hosted widget link for a lighter, less technical setup.
• Either way, keep bookings direct rather than routing guests to a marketplace.