February 18th, 2020 | Web 2.5.0 - Guest CRM, Blocking Hours, and Grouping Reservations

New features

  • Guest CRM 👨‍👨‍👦‍👦

    We will be launching Eat App's new CRM feature, giving restaurants the ability to filter, sort, and export their guest database based on specific guest attributes.

    Eat_App_CRM

    This makes it easier than ever to segment your customers based on their dining frequency, preferences, and spend to better understand your business and custom tailor your marketing efforts.

    Learn how to use guest CRM with this guide →

  • Blocking Restaurant Hours 🕑

    Your staff will now be able to temporarily block restaurant hours directly from Eat App on the web. This means that when your restaurant gets too busy or you can't accommodate any more guests for whatever reason, you will be able to block certain time slots from receiving online reservations or the ability to create in house reservations.

    Alternatively, you may want to get a grip on your reservations during busy hours but not block them entirely. Choose which staff members can and cannot make reservations during a blocked time slot to solve this issue.

    Learn how to block hours with this guide →

  • Improved Reservation Filters ✅

    In addition to being able to filter reservations based on status, shift, rooms and tags, Eat App will now allow you to group these reservations by shift or status for a more granular approach to understanding reservations.

    Eat_App_-_Grouping_Reservations_by_Status

    Learn about reservation filters with this guide →

 


This week at Eat App

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