---
title: How to know the payment status
description: "This section discusses what restaurant operators are able to do with payments once a payment has been generated and sent to a guest. Payments in Eat App can fall into a number of statuses:   The payme"
---

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# How to know the payment status

This section discusses what restaurant operators are able to do with payments once a payment has been generated and sent to a guest.

### Payment Statuses

Payments in Eat App can fall into a number of statuses:

- Requested: The payment has been requested from the guest
- Authorized: The guest has provided their credit card details and the payment amount is being held
- Captured: The guest has provided their credit card details and the payment amount has been captured.
- Refunded: The guest has received their money back for a payment they made.
- Voided: The payment has been voided, whether manually by you or automatically from the payment gateway
- Canceled: The payment was canceled before the guest filled in their credit card details

 

The payment statuses are visible through the payments detail pop up.

 

![Viewing_Payment_Details (1)](https://restaurant.eatapp.co/hs-fs/hubfs/New%20uploads/Viewing_Payment_Details%20(1).gif?width=688&name=Viewing_Payment_Details%20(1).gif)

 

When a payment is attached to a specific reservation, you will notice that the reservation will have a dollar sign ($) in it. The symbol next to the dollar sign indicates the status of the payment.

 

![managing payments pic 1](https://restaurant.eatapp.co/hs-fs/hubfs/New%20uploads/managing%20payments%20pic%201.png?width=688&name=managing%20payments%20pic%201.png)

 

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