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Navi Prompt Playbook: AI Prompts to Boost Restaurant Revenue & Operations

Navi is Eat App's built-in AI assistant, designed to help you run day-to-day restaurant operations faster and make smarter, data-backed decisions. Instead of digging through dashboards and reports, you can simply ask Navi what you need in plain language — from filling tables during slow hours to spotting your highest-value guests.

Below are ready-to-use prompts, grouped by the outcome they help you drive. Copy any of these into Navi and adjust the details (dates, covers, dish names) to match your restaurant.

 

Tips for Getting the Best Results from Navi

  • Be specific with timeframes ("last 30 days," "this weekend") for more accurate answers.
  • Combine prompts — e.g., ask for a report, then immediately ask Navi to turn the insight into a guest message or promotion.

1. Filling Tables & Reducing Empty Seats

Use these prompts to identify slow periods and fill them before they cost you revenue.

  1. "Show me my slowest days and time slots over the last 30 days."
  2. "Which upcoming shifts have the most open availability this week?"
  3. "Draft a WhatsApp message offering 10% off for guests who book Tuesday or Wednesday dinner."
  4. "Compare covers this month vs. last month by day of week."
  5. "Suggest three promotions I could run to boost lunch reservations."

2. Reducing No-Shows & Cancellations

Use these prompts to catch risk early and protect revenue from empty tables.

  1. "List all reservations this week with a history of no-shows."
  2. "What's my no-show rate over the last 3 months, and is it trending up or down?"
  3. "Draft a confirmation reminder message for tomorrow's bookings."
  4. "Which reservation sources (walk-in, phone, online, WhatsApp) have the highest no-show rate?"
  5. "Set up a waitlist follow-up message for guests when a table opens up last minute."

3. Increasing Spend Per Guest (Upselling)

Use these prompts to grow revenue from the guests you already have booked.

  1. "Which of my menu items have the highest margin, and how can I promote them in guest messages?"
  2. "Draft a pre-arrival WhatsApp message suggesting our chef's tasting menu for tonight's reservations."
  3. "Show me which special occasion bookings (birthdays, anniversaries) I have this month so I can offer add-ons."
  4. "Write a message offering a wine pairing upgrade for guests booked into large-party tables."
  5. "What's my average spend per cover this quarter compared to last quarter?"

4. Guest Experience & Retention

Use these prompts to turn first-time guests into regulars and keep VIPs happy.

  1. "Who are my top 10 repeat guests by visit frequency this year?"
  2. "Draft a thank-you message for guests who dined with us for the first time last week."
  3. "Which guests haven't booked with us in over 60 days but used to visit regularly?"
  4. "Write a win-back message offering a complimentary starter for lapsed guests."
  5. "Show me any recent guest notes or preferences I should know before their next visit."

5. Reviews & Reputation

Use these prompts to protect your rating and turn happy guests into public advocates.

  1. "Draft a friendly post-visit WhatsApp message asking guests to leave a review."
  2. "Show me any recent bookings that included a complaint or negative feedback note."
  3. "Write a recovery message for a guest who had a bad experience last night."
  4. "Which nights or shifts have the most negative feedback in the last month?"
  5. "Suggest how I should respond to a guest who left a 2-star review about slow service."

6. Staff & Operational Efficiency

Use these prompts to plan staffing and service around actual demand.

  1. "Forecast covers for this weekend so I can plan staffing."
  2. "Which time slots consistently need more servers based on the last month's booking density?"
  3. "Show me average table turnover time by day of week."
  4. "Draft a briefing note for tonight's shift with VIPs, allergies, and large parties to watch for."
  5. "What's the busiest hour in each of the last 4 weeks?"

7. Marketing & Growth

Use these prompts to turn your reservation data into targeted marketing.

  1. "Segment my guest list by people who've dined with us 3+ times but haven't referred anyone."
  2. "Draft an email inviting past guests to a new seasonal menu launch."
  3. "Which guest segment should I target for a slow-Monday promotion?"
  4. "Write a WhatsApp broadcast announcing extended weekend hours."
  5. "Show me which acquisition source (Google, Instagram, walk-in) brings in guests with the highest repeat rate."
  6. "Design a marketing campaign based on my customer base preferences."

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