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Seating guests

Learn how to seat reserved guests and walk-ins from Floor View by dragging a reservation to a table, updating the reservation status to Seated, or creating a walk-in directly from an empty table.

When a guest arrives for their reservation, you can seat them in either of these ways:

  • Drag and drop: Click and drag the reservation onto the desired table, and select Seat guest. 
  • Update the reservation status: Click the reservation status and change the status to “Seated.” The reservation will automatically be seated to its assigned table.

Seating guests

Seating a Walk-In

When a first-time customer visits your restaurant without a reservation, you can quickly create and seat them as a walk-in.

  1. In Floor View, use the Walk-In selector at the bottom  left of the screen.
  2. Select the party size.
  3. Click an empty table on the floor plan.

This will instantly create a walk-in reservation for the selected table at the current time and mark the guests as seated.

Seating walk in

This reservation can be edited at any time in the future to add more details if needed.