Payments
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      3. Payments

      Sending payment reminders

      You will also be able to send a reminder to your guest about the payment provided the reservation satisfies the following conditions.

      • The reservation is not marked as: canceled, no show, denied, or finished
      • The reservation start time has not already passed.
      • The reservation start time is within the next 48 hours.
      • The status of the payment is still in "Requested"
      • The payment has been created more than 2 hours ago (to avoid sending too many messages to your guest)
      • No other reminders have been sent for this payment

      Once triggered, an SMS and Email will go out to the guest reminding them to make their payment.