--- title: Voiding payments description: Once a payment has been authorized, you can choose to void the payment by navigating to the payment details and clicking "Void". This will release the amount that you've blocked on their credit card a --- [Skip to content](https://restaurant.eatapp.co/migration/knowledge/voiding-payments#main-content) English Show submenu for translations [Can't find what you're looking for?](https://restaurant.eatapp.co/migration/knowledge/kb-tickets/new) [Sign in](https://restaurant.eatapp.co/_hcms/mem/login?redirect_url=https%3A%2F%2Frestaurant.eatapp.co%2Fmigration%2Fknowledge%2Fvoiding-payments) ![Eat App Logo - Small.png\]](https://restaurant.eatapp.co/hs-fs/hubfs/Eat%20App%20Logo%20-%20Small.png?height=40&name=Eat%20App%20Logo%20-%20Small.png) - [Sample About Page](https://restaurant.eatapp.co/sample-about) - [Sample Contact Page](https://restaurant.eatapp.co/sample-contact) - [Default HubSpot Blog](https://restaurant.eatapp.co/blog) Open main navigation Close main navigation - [Sample About Page](https://restaurant.eatapp.co/sample-about) - [Sample Contact Page](https://restaurant.eatapp.co/sample-contact) - [Default HubSpot Blog](https://restaurant.eatapp.co/blog) - English Show submenu for translations - [Can't find what you're looking for?](https://restaurant.eatapp.co/migration/knowledge/kb-tickets/new) - [Sign in](https://restaurant.eatapp.co/_hcms/mem/login?redirect_url=https%3A%2F%2Frestaurant.eatapp.co%2Fmigration%2Fknowledge%2Fvoiding-payments) - restaurant.eatapp.co restaurant.eatapp.co Eat App Knowledgebase - There are no suggestions because the search field is empty. 1. 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This will release the amount that you've blocked on their credit card and trigger an SMS and Email to the guest informing them that the payment has been voided. ![](https://www.notion.so/image/https%3A%2F%2Fs3-us-west-2.amazonaws.com%2Fsecure.notion-static.com%2F6d303e27-cc99-46bf-82c3-03ca7934d42c%2FScreen_Shot_2020-10-20_at_6.53.48_PM.png?table=block&id=9ab60124-abdd-445d-ba81-24ec57995785&spaceId=04b9f85c-c073-4421-bd45-b3b5af8266ce&width=1150&userId=51f2ed4e-6da8-4999-b249-e9f423139624&cache=v2) - [Sample About Page](https://restaurant.eatapp.co/sample-about) - [Sample Contact Page](https://restaurant.eatapp.co/sample-contact) - [Default HubSpot Blog](https://restaurant.eatapp.co/blog) [![Chill listening crop-3](https://restaurant.eatapp.co/hs-fs/hubfs/Eat%20App%20Logo-2.png?width=48&height=24&name=Eat%20App%20Logo-2.png "Chill listening crop-3")](https://restaurant.eatapp.co) Help Center Copyright © 2026, Grow