--- title: How to Re-Open Your Restaurant 3 description: When it comes time start re-opening your restaurant after Covid-19 it's unlikely to be business as usual. There are hundreds of decisions and steps you need to take on the path to becoming full operational again.  image: https://restaurant.eatapp.co/hubfs/Restaurant_eatapp2020/Pricing_images/resource-download3.png --- [![Eat App Logo](https://restaurant.eatapp.co/hubfs/Eatapp-2023/Landing-page/eat-app-logo.svg)](https://restaurant.eatapp.co) [Log in](https://admin.eatapp.co/sign_in) - Product Product Features - [![Online reservations](https://restaurant.eatapp.co/hubfs/EAtapp-2022/images/2023-updated-home/menu-icons/bx_globe.svg) Online Reservations](https://restaurant.eatapp.co/restaurant-reservation-software) - [![Powered by AI](https://restaurant.eatapp.co/hubfs/Powered%20by%20AI.svg) AI Powered](https://restaurant.eatapp.co/ai-restaurant-software) - [![Booking channels](https://restaurant.eatapp.co/hubfs/EAtapp-2022/images/2023-updated-home/menu-icons/Vector.svg) Booking Channels](https://restaurant.eatapp.co/booking-channels) - [![WhatsApp Brand icon (1)](https://restaurant.eatapp.co/hubfs/WhatsApp%20Brand%20icon%20(1).svg) WhatsApp Messaging](https://restaurant.eatapp.co/whatsapp-messaging-for-restaurants) - 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a.. ![case-studies-icon](https://restaurant.eatapp.co/hubfs/Eatapp-2025/home/case-studies-icon.svg) ### [Providing guests with seamless online booking options](https://restaurant.eatapp.co/blog/providing-guests-with-a-seamless-online-booking-option-and-improving-guest-loyalty) Our latest case study takes a look at not one but two exquisite... 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[![](https://restaurant.eatapp.co/hs-fs/hubfs/Restaurant_eatapp2020/svgimages/single-blogimg.png?width=200&name=single-blogimg.png)](https://restaurant.eatapp.co/test-blog/how-to-re-open-your-restaurant-6) ### [How to Re-Open Your Restaurant (Clone)](https://restaurant.eatapp.co/test-blog/how-to-re-open-your-restaurant-6) GBL is a luxury hospitality group based in Bahrain. The group... AI prompt guides [View all](https://restaurant.eatapp.co/resources-and-guides) ![TripAdvisor & More Bookings (1)-1](https://restaurant.eatapp.co/hs-fs/hubfs/TripAdvisor%20%26%20More%20Bookings%20(1)-1.png?width=1812&height=1072&name=TripAdvisor%20%26%20More%20Bookings%20(1)-1.png) ### [Customer Acquisition Strategy eBook](https://restaurant.eatapp.co/free-customer-acquisition-guide-for-restaurants) How to get more guests online and triple your restaurant revenue. ![Google Bookings (1)-2](https://restaurant.eatapp.co/hs-fs/hubfs/Google%20Bookings%20(1)-2.png?width=1812&height=1072&name=Google%20Bookings%20(1)-2.png) ### [Set Up Google Reservations](https://restaurant.eatapp.co/restaurant-google-my-business-optimization-ebook) Receive bookings from millions of potential diners searching your restaurant on Google. Featured blogs [View all](https://restaurant.eatapp.co/blog) [![](https://restaurant.eatapp.co/hs-fs/hubfs/Rectangle%20727%20(2)%20(1).png?width=200&name=Rectangle%20727%20(2)%20(1).png)](https://restaurant.eatapp.co/test-blog/how-to-re-open-your-restaurant-5-0) ### [GBL Group (Clone)](https://restaurant.eatapp.co/test-blog/how-to-re-open-your-restaurant-5-0) GBL Group is a Bahrain based fine-dining and bar group based in... [![](https://restaurant.eatapp.co/hs-fs/hubfs/Restaurant_eatapp2020/svgimages/single-blogimg.png?width=200&name=single-blogimg.png)](https://restaurant.eatapp.co/test-blog/how-to-re-open-your-restaurant-6) ### [How to Re-Open Your Restaurant (Clone)](https://restaurant.eatapp.co/test-blog/how-to-re-open-your-restaurant-6) GBL is a luxury hospitality group based in Bahrain. The group... [![](https://restaurant.eatapp.co/hs-fs/hubfs/Restaurant_eatapp2020/Pricing_images/resource-download-1.png?width=200&name=resource-download-1.png)](https://restaurant.eatapp.co/test-blog/how-to-re-open-your-restaurant) ### [How to Re-Open Your Restaurant](https://restaurant.eatapp.co/test-blog/how-to-re-open-your-restaurant) GBL is a luxury hospitality group based in Bahrain. The group... [![](https://restaurant.eatapp.co/hs-fs/hubfs/Restaurant_eatapp2020/Pricing_images/resource-download3.png?width=200&name=resource-download3.png)](https://restaurant.eatapp.co/test-blog/how-to-re-open-your-restaurant-3) ### [How to Re-Open Your Restaurant 3](https://restaurant.eatapp.co/test-blog/how-to-re-open-your-restaurant-3) Fairmont the Palm is a luxury 5-star hotel based in the UAE and... Featured guides & tools [View all](https://restaurant.eatapp.co/resources-and-guides) ![TripAdvisor & More Bookings (1)-1](https://restaurant.eatapp.co/hs-fs/hubfs/TripAdvisor%20%26%20More%20Bookings%20(1)-1.png?width=200&name=TripAdvisor%20%26%20More%20Bookings%20(1)-1.png) ### [Customer Acquisition Strategy eBook](https://restaurant.eatapp.co/free-customer-acquisition-guide-for-restaurants) How to get more guests online and triple your restaurant revenue. ![Google Bookings (1)-2](https://restaurant.eatapp.co/hs-fs/hubfs/Google%20Bookings%20(1)-2.png?width=200&name=Google%20Bookings%20(1)-2.png) ### [Set Up Google Reservations](https://restaurant.eatapp.co/restaurant-google-my-business-optimization-ebook) Receive bookings from millions of potential diners searching your restaurant on Google. ![Instagram Bookings (1)-1](https://restaurant.eatapp.co/hs-fs/hubfs/Instagram%20Bookings%20(1)-1.png?width=200&name=Instagram%20Bookings%20(1)-1.png) ### Instagram Booking Widget Checklist Activate your “Book now” button and allows diners to book from your IG profile. ![Facebook Integration Rectangle (1)-1-png](https://restaurant.eatapp.co/hs-fs/hubfs/Facebook%20Integration%20Rectangle%20(1)-1-png.webp?width=200&name=Facebook%20Integration%20Rectangle%20(1)-1-png.webp) ### [Turn Your Social Media Followers Into Guests](https://restaurant.eatapp.co/turn-social-media-followers-into-customers) This eBook guides you through social media integrations and how you can convert... Featured help articles [View all](https://restaurant.eatapp.co/knowledge) ![Eat App Overview](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/home/Eat%20App%20Overview.webp?width=200&name=Eat%20App%20Overview.webp) ### [Eat App Overview](https://restaurant.eatapp.co/knowledge/eat-app-overview) Overview of Eat App and our products ![Get Started](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/home/Get%20Started.webp?width=200&name=Get%20Started.webp) ### [Getting Started](https://restaurant.eatapp.co/knowledge/getting-started) How to set up your restaurant ![Featured Guides](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/home/Featured%20Guides.webp?width=200&name=Featured%20Guides.webp) ### [Feature Guides](https://restaurant.eatapp.co/knowledge/feature-guides) Detailed run-down of all our features ![FAQs](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/home/FAQs.webp?width=200&name=FAQs.webp) ### [FAQs](https://restaurant.eatapp.co/knowledge/faqs) We answer your burning questions Featured case studies [View all](https://restaurant.eatapp.co/blog/topic/case-studies) ![Image uploaded from iOS-8-1](https://restaurant.eatapp.co/hs-fs/hubfs/Image%20uploaded%20from%20iOS-8-1.webp?width=200&name=Image%20uploaded%20from%20iOS-8-1.webp) ### [Case Study: Moving from Pen and Paper..](https://restaurant.eatapp.co/blog/moving-pen-paper-to-reservation-software) Our latest case study takes a look at Bombay Bungalow - a newly re-branded... ![la-perle--jpeg](https://restaurant.eatapp.co/hs-fs/hubfs/la-perle--jpeg.jpeg?width=200&name=la-perle--jpeg.jpeg) ### [Case Study: Providing guests with..](https://restaurant.eatapp.co/blog/providing-guests-with-a-seamless-online-booking-option-and-improving-guest-loyalty) Our latest case study takes a look at not one but two exquisite restaurants.. ![Ula\_hero\_small-scaled](https://restaurant.eatapp.co/hs-fs/hubfs/Ula_hero_small-scaled.webp?width=200&name=Ula_hero_small-scaled.webp) ### [Case Study: Putting Your Staff First](https://restaurant.eatapp.co/blog/case-study-putting-your-staff-first) Our latest case study takes a look at Dubai's most awarded F&B group, Solutions.. ![download (1)](https://restaurant.eatapp.co/hs-fs/hubfs/download%20(1).webp?width=200&name=download%20(1).webp) ### [Case Study: Managing Large Restaurant Venues](https://restaurant.eatapp.co/blog/case-study-managing-a-large-restaurant-venue) Our latest case study takes a look at La Cuadra de Salvador, an exclusive..   Featured AI prompt guides [View all](https://restaurant.eatapp.co/ai-restaurant-guides) ![Eat (34) (1)-2](https://restaurant.eatapp.co/hs-fs/hubfs/Eat%20(34)%20(1)-2.webp?width=200&name=Eat%20(34)%20(1)-2.webp) ### [Simplify your Restaurant Operations with AI](https://restaurant.eatapp.co/free-ai-operations-guide) Say hello to time spent driving revenue, improving operations.. ![Eat (18) (1)-2](https://restaurant.eatapp.co/hs-fs/hubfs/Eat%20(18)%20(1)-2.webp?width=200&name=Eat%20(18)%20(1)-2.webp) ### [Create Responses to Guest Feedback](https://restaurant.eatapp.co/ai-guestfeedback-guide) Respond thoughtfully to reviews to show appreciation, address concerns.. ![Fine-Dining-Restaurant-Menu-Design-1](https://restaurant.eatapp.co/hs-fs/hubfs/Fine-Dining-Restaurant-Menu-Design-1.png?width=200&name=Fine-Dining-Restaurant-Menu-Design-1.png) ### [Create the Ultimate Restaurant Menu with AI](https://restaurant.eatapp.co/ai-menu-guide) Design a menu that’s not only visually appealing but also tailored to your.. Become A Partner [View all](https://restaurant.eatapp.co/become-a-partner-eat-app) ![become-a-partner](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/home/become-a-partner.png?width=200&name=become-a-partner.png) ### [Become a Partner](https://restaurant.eatapp.co/become-a-partner-eat-app) Boost Revenue with Eat App partner ![integration](https://restaurant.eatapp.co/hs-fs/hubfs/integration.png?width=200&name=integration.png) ### [Integrations](https://eatapp.co/integrations) Boost Revenue with Eat App integrations [Enterprise sales ![green-arrow](https://restaurant.eatapp.co/hubfs/Eatapp-2025/images/green-arrow.svg)](https://restaurant.eatapp.co/for-hospitality-groups) [Request demo ![green-arrow](https://restaurant.eatapp.co/hubfs/Eatapp-2025/images/green-arrow.svg)](https://restaurant.eatapp.co/cs/c/?cta_guid=68ca4857-91b1-4db2-824c-4376712a3271&signature=AAH58kEI6d6HW7QesiG7NRf_zGKfpw00dg&utm_referrer=https%3A%2F%2Fapp.hubspot.com%2F&portal_id=3390327&pageId=134702448477&placement_guid=4061114a-c5d0-48e7-a157-a53b2b49732c&click=bdaa4274-956d-45f7-84e0-ee74382ad6de&redirect_url=APefjpHhhS1kTetesBqywNwoHrwbNq-GZOVIXw67IxzkRCvnoRl3bd7B1Qxpua2engDEnPHo4PggEFIL2UlBJ6aT2TsHwO-9Bxk6n8HujPjU2UG2YkaB0CdQOYISHC_ZDgMcLJafABw-_vEAhqZpFX8Wk11SlL41AEuAfrzIWNvuhdY0KgiYtzy2QHcwOaWsm5ArVWyEoChVD2FYdWQgq990hg_BIk9HYRMCzEzbSl-ko4AH7xwIw2JWN_ZMFCyn0WRUqxq4-p6XDZ4Ie-c73i1rfUEEqtIU7g&hsutk=f119a48eaaca834954aba37a26f03d71&canon=https%3A%2F%2Frestaurant.eatapp.co%2F&ts=1758189673927&__hstc=45788219.f119a48eaaca834954aba37a26f03d71.1758094528211.1758094528211.1758094528211.1) [Log in](https://admin.eatapp.co/sign_in) [![Request Demo](https://no-cache.hubspot.com/cta/default/3390327/4061114a-c5d0-48e7-a157-a53b2b49732c.png)](https://cta-redirect.hubspot.com/cta/redirect/3390327/4061114a-c5d0-48e7-a157-a53b2b49732c) [![Try for free](https://no-cache.hubspot.com/cta/default/3390327/58270d17-5d39-4474-8a2e-f9d7891343cc.png)](https://cta-redirect.hubspot.com/cta/redirect/3390327/58270d17-5d39-4474-8a2e-f9d7891343cc) ,h3 [All blogs](https://restaurant.eatapp.co/blog)![arrow](https://restaurant.eatapp.co/hs-fs/hubfs/eatapp-2024/images/social-icon/arrow.png?width=8&height=12&name=arrow.png) [Restaurant Advertising](https://restaurant.eatapp.co/test-blog/tag/restaurant-advertising), [Restaurant Data](https://restaurant.eatapp.co/test-blog/tag/restaurant-data) # How to Re-Open Your Restaurant 3 Published: May 29, 2024 1 min Author [![Ryan Andrews](https://restaurant.eatapp.co/hs-fs/hubfs/ryan.webp?width=46&height=46&name=ryan.webp)](https://restaurant.eatapp.co/test-blog/author/ryan-andrews) [Ryan Andrews](https://restaurant.eatapp.co/test-blog/author/ryan-andrews) Director of Marketing at Eat App Reviewed by [![Nezar Kadhem](https://restaurant.eatapp.co/hs-fs/hubfs/Nezar%20Kadhem.webp?width=512&height=512&name=Nezar%20Kadhem.webp)](https://restaurant.eatapp.co/blog/author/nezar-kadhem) [Nezar Kadhem](https://restaurant.eatapp.co/blog/author/nezar-kadhem) Co-founder and CEO of Eat App [![facebook](https://restaurant.eatapp.co/hubfs/eatapp-2024/images/social-icon/facebook.svg)](https://www.facebook.com/sharer/sharer.php?u=https://restaurant.eatapp.co/test-blog/how-to-re-open-your-restaurant-3) [![linkedIn](https://restaurant.eatapp.co/hubfs/eatapp-2024/images/social-icon/linkdin.svg)](http://www.linkedin.com/shareArticle?mini=true&url=https://restaurant.eatapp.co/test-blog/how-to-re-open-your-restaurant-3&title=How%20to%20Re-Open%20Your%20Restaurant%203) [![whatsapp](https://restaurant.eatapp.co/hubfs/eatapp-2024/images/social-icon/watsapp.svg)](https://api.whatsapp.com/send?text=How%20to%20Re-Open%20Your%20Restaurant%203:%20https://restaurant.eatapp.co/test-blog/how-to-re-open-your-restaurant-3) [![twiter](https://restaurant.eatapp.co/hubfs/eatapp-2024/images/social-icon/twitter.svg)](https://twitter.com/intent/tweet?url=https://restaurant.eatapp.co/test-blog/how-to-re-open-your-restaurant-3&text=How%20to%20Re-Open%20Your%20Restaurant%203) Author [![Ryan Andrews](https://restaurant.eatapp.co/hs-fs/hubfs/ryan.webp?width=46&height=46&name=ryan.webp)](https://restaurant.eatapp.co/test-blog/author/ryan-andrews) [Ryan Andrews](https://restaurant.eatapp.co/test-blog/author/ryan-andrews) Director of Marketing at Eat App Reviewed by [![Nezar Kadhem](https://restaurant.eatapp.co/hs-fs/hubfs/Nezar%20Kadhem.webp?width=512&height=512&name=Nezar%20Kadhem.webp)](https://restaurant.eatapp.co/blog/author/nezar-kadhem) [Nezar Kadhem](https://restaurant.eatapp.co/blog/author/nezar-kadhem) Co-founder and CEO of Eat App ![single-blogimg](https://restaurant.eatapp.co/hs-fs/hubfs/Restaurant_eatapp2020/svgimages/single-blogimg.png?width=750&name=single-blogimg.png) #### Fairmont the Palm is a luxury 5-star hotel based in the UAE and located in the prestigious Palm area of Dubai. The hotel has 6 F&B outlets providing a varying range of culinary experiences to its guests. ### The Challenge Fairmont the Palm had been using Eat2Eat for over 6 years but felt that the system was not providing them with a platform to cater for their current requirements. Three of the key areas of dissatisfaction were: 1. ##### Call Centre Lack of ability for their central reservation team to have an overview of all restaurants when taking reservations, giving them no option to cross sell or have a clear understanding of available inventory. 2. ##### Call Centre Lack of ability for their central reservation team to have an overview of all restaurants when taking reservations, giving them no option to cross sell or have a clear understanding of available inventory. 3. ##### Call Centre Lack of ability for their central reservation team to have an overview of all restaurants when taking reservations, giving them no option to cross sell or have a clear understanding of available inventory. They were also concerned that changing provider would be detrimental to the business and cause issues with the transfer of historical data and team training. ![single-blogimg](https://restaurant.eatapp.co/hs-fs/hubfs/Restaurant_eatapp2020/svgimages/single-blogimg.png?width=750&name=single-blogimg.png) ### The Solution Eat App provided Fairmont the Palm with a reservations and table management solution that resolved all of their pain points and increased revenue, efficiency and customer retention. ##### Omnisearch Eat App’s unique Ominserach feature allows central reservation teams and call centres to have an overview of available restaurant inventory from one screen providing staff with the ability to cross-sell and ensure optimisation from both revenue and efficiency standpoints. ##### Omnisearch Eat App’s unique Ominserach feature allows central reservation teams and call centres to have an overview of available restaurant inventory from one screen providing staff with the ability to cross-sell and ensure optimisation from both revenue and efficiency standpoints. [![New call-to-action](https://no-cache.hubspot.com/cta/default/3390327/580e95b5-6346-4cc0-bed8-37b3f48d071c.png)](https://cta-redirect.hubspot.com/cta/redirect/3390327/580e95b5-6346-4cc0-bed8-37b3f48d071c) ##### Omnisearch Eat App’s unique Ominserach feature allows central reservation teams and call centres to have an overview of available restaurant inventory from one screen providing staff with the ability to cross-sell and ensure optimisation from both revenue and efficiency standpoints. Eat App performed the transition and installation process with ease. Prior to installation the Eat Tech team transferred all existing customer data from the Eat2Eat CRM in to the Eat App software, whilst doing this they also merged any repeated customer data to provide a concise database. The Fairmont staff attended a group training session where their Eat App Account Manager provided a full group training of the software and its features to all stakeholders and then implemented the software across all outlets. Contents [Try Eat App](https://admin.eatapp.co/sign_up?utm_source=Blog&utm_medium=Sidebar&utm_campaign=restaurant.eatapp.co&utm_content=how-to-re-open-your-restaurant-3) ![](https://restaurant.eatapp.co/hs-fs/hubfs/Restaurant_eatapp2020/Pricing_images/resource-download3.png?width=670&height=440&name=resource-download3.png) Author [![Ryan Andrews](https://restaurant.eatapp.co/hs-fs/hubfs/ryan.webp?width=46&height=46&name=ryan.webp)](https://restaurant.eatapp.co/test-blog/author/ryan-andrews) [Ryan Andrews](https://restaurant.eatapp.co/test-blog/author/ryan-andrews) Director of Marketing at Eat App For the past 7+ years Ryan has been focused on helping restaurants succeed with digital marketing and front-of-house operations. He is Director Marketing at Eat App. [![author-linkedIn](https://restaurant.eatapp.co/hs-fs/hubfs/EAtapp-2022/images/Blog/mdi_linkedin.png?width=24&height=24&name=mdi_linkedin.png)](https://www.linkedin.com/in/ryan-andrews-655956a9/) Reviewed by [![Nezar Kadhem](https://restaurant.eatapp.co/hs-fs/hubfs/Nezar%20Kadhem.webp?width=512&height=512&name=Nezar%20Kadhem.webp) Nezar Kadhem Co-founder and CEO of Eat App](https://restaurant.eatapp.co/blog/author/nezar-kadhem) He is a regular speaker and panelist at industry events, contributing on topics such as digital transformation in the hospitality industry, revenue channel optimization and dine-in experience. [![author-linkedIn](https://restaurant.eatapp.co/hs-fs/hubfs/EAtapp-2022/images/Blog/mdi_linkedin.png?width=24&height=24&name=mdi_linkedin.png)](https://www.linkedin.com/in/nezarkadhem/) **Share this article!** [![facebook](https://restaurant.eatapp.co/hubfs/EAtapp-2022/December/images/facebook.svg)](https://www.facebook.com/sharer/sharer.php?u=https://restaurant.eatapp.co/test-blog/how-to-re-open-your-restaurant-3) [![linkedIn](https://restaurant.eatapp.co/hubfs/EAtapp-2022/December/images/linkedin.svg)](http://www.linkedin.com/shareArticle?mini=true&url=https://restaurant.eatapp.co/test-blog/how-to-re-open-your-restaurant-3&title=How%20to%20Re-Open%20Your%20Restaurant%203) [![whatsapp](https://restaurant.eatapp.co/hubfs/EAtapp-2022/images/watsapp-new.svg)](https://api.whatsapp.com/send?text=How%20to%20Re-Open%20Your%20Restaurant%203:%20https://restaurant.eatapp.co/test-blog/how-to-re-open-your-restaurant-3) [![twiter](https://restaurant.eatapp.co/hubfs/EAtapp-2022/December/images/twitter.svg)](https://twitter.com/intent/tweet?url=https://restaurant.eatapp.co/test-blog/how-to-re-open-your-restaurant-3&text=How%20to%20Re-Open%20Your%20Restaurant%203) ### Related articles ## Join restaurants in 90+ countries using Eat App [![Get Started](https://no-cache.hubspot.com/cta/default/3390327/e369d415-cd5b-44f6-b759-1024674024e8.png)](https://cta-redirect.hubspot.com/cta/redirect/3390327/e369d415-cd5b-44f6-b759-1024674024e8) [![Request demo](https://no-cache.hubspot.com/cta/default/3390327/b28b6559-2917-47af-8483-58a791979b58.png)](https://cta-redirect.hubspot.com/cta/redirect/3390327/b28b6559-2917-47af-8483-58a791979b58) [![Eat App](https://restaurant.eatapp.co/hs-fs/hubfs/Eat%20App%20Logo%20(3).webp?width=144&height=72&name=Eat%20App%20Logo%20(3).webp "Eat App")](https://restaurant.eatapp.co/) Empowering restaurants, one table at a time Discover seamless dining with Eat App [![Instagram 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