--- title: Activating guest reviews at your restaurant description: Guest reviews is a new feature at Eat App that is free of charge but requires activation before you are able to start collecting reviews from your guests. Send an email to info@eatapp.co with the subj --- [Skip to content](https://restaurant.eatapp.co/knowledge/activating-guest-reviews-at-your-restaurant#main-content) English Show submenu for translations [Can't find what you're looking for?](https://restaurant.eatapp.co/knowledge/kb-tickets/new) ![Eat App Logo - Small.png\]](https://restaurant.eatapp.co/hs-fs/hubfs/Eat%20App%20Logo%20-%20Small.png?height=40&name=Eat%20App%20Logo%20-%20Small.png) - [Our About Page](https://restaurant.eatapp.co/about) - [Contact Us](https://restaurant.eatapp.co/contact-us) - [View Our Blogs](https://restaurant.eatapp.co/blog) Open main navigation Close main navigation - [Our About Page](https://restaurant.eatapp.co/about) - [Contact Us](https://restaurant.eatapp.co/contact-us) - [View Our Blogs](https://restaurant.eatapp.co/blog) - English Show submenu for translations - [Can't find what you're looking for?](https://restaurant.eatapp.co/knowledge/kb-tickets/new) - restaurant.eatapp.co restaurant.eatapp.co Eat App Knowledgebase - There are no suggestions because the search field is empty. 1. [Help Center](https://restaurant.eatapp.co/knowledge) 2. [Feature Guides](https://restaurant.eatapp.co/knowledge/feature-guides) 3. [Guest Reviews](https://restaurant.eatapp.co/knowledge/feature-guides#guest-reviews) # Activating guest reviews at your restaurant Guest reviews is a new feature at Eat App that is free of charge but requires activation before you are able to start collecting reviews from your guests. [Send an email](https://restaurant.eatapp.co/knowledge/live-support) to [info@eatapp.co](mailto:info@eatapp.co) with the subject line "Activating Guest Reviews | YOUR RESTAURANT NAME" and let us know you would like to enable guest reviews at your restaurant. Once we've activated guest reviews at your restaurant, you will now need to set it up within Eat App. First start by navigating to [admin.eatapp.co](https://admin.eatapp.co) and logging in with your Eat App credentials. Alternatively, head to the settings tab from the left hand sidebar from within your table management system and click "Advanced settings" on the top right.   From the "Features" tab, click on "Guest reviews". ![](https://restaurant.eatapp.co/hubfs/image-png-Sep-08-2021-12-34-09-75-AM.png) From here, you are now able to toggle guest reviews on and off using the "Reviews active" toggle on the top right hand side as well as select which [messaging](https://restaurant.eatapp.co/knowledge/guest-messaging) you want to sent your guests once they've visited your restaurant. These options include: - Food & Beverage rating - Service rating - Ambience rating - Written review ![](https://www.notion.so/image/https%3A%2F%2Fs3-us-west-2.amazonaws.com%2Fsecure.notion-static.com%2F7c8af470-e7c7-4916-bc5d-1e0885d17f53%2FScreen_Shot_2020-09-06_at_4.47.23_PM.png?table=block&id=f7ab8c89-1d00-46cc-ad1c-2cd288503cd5&spaceId=04b9f85c-c073-4421-bd45-b3b5af8266ce&width=3880&userId=51f2ed4e-6da8-4999-b249-e9f423139624&cache=v2) Once you've set your preferences, click "Update reviews" on the bottom right hand corner. - [Eat App Overview](https://restaurant.eatapp.co/knowledge/eat-app-overview) - [Getting Started](https://restaurant.eatapp.co/knowledge/getting-started#main-content) - [Get set up with the most useful things on EAT App in less than 30 minutes](https://restaurant.eatapp.co/knowledge/getting-started#get-set-up-with-the-most-useful-things-on-eat-app-in-less-than-30-minutes) - [Layout](https://restaurant.eatapp.co/knowledge/getting-started#layout) - [Permissions and Preferences](https://restaurant.eatapp.co/knowledge/getting-started#permissions-and-preferences) - [Feature Guides](https://restaurant.eatapp.co/knowledge/feature-guides#main-content) - [Views Management](https://restaurant.eatapp.co/knowledge/feature-guides#views-management) - [Multi-Restaurant Support](https://restaurant.eatapp.co/knowledge/feature-guides#multi-restaurant-support) - [Managing reservations](https://restaurant.eatapp.co/knowledge/feature-guides#managing-reservations) - [Waitlist](https://restaurant.eatapp.co/knowledge/feature-guides#waitlist) - [Widget](https://restaurant.eatapp.co/knowledge/feature-guides#widget) - [Guest Messaging](https://restaurant.eatapp.co/knowledge/feature-guides#guest-messaging) - [Restaurant Tags](https://restaurant.eatapp.co/knowledge/feature-guides#restaurant-tags) - [Users](https://restaurant.eatapp.co/knowledge/feature-guides#users) - [Server/Waiter Management](https://restaurant.eatapp.co/knowledge/feature-guides#server-waiter-management) - [Guest Database](https://restaurant.eatapp.co/knowledge/feature-guides#guest-database) - [Payments](https://restaurant.eatapp.co/knowledge/feature-guides#payments) - [Restaurant Reports](https://restaurant.eatapp.co/knowledge/feature-guides#restaurant-reports) - [Guest Reviews](https://restaurant.eatapp.co/knowledge/feature-guides#guest-reviews) - [Restaurant Automation](https://restaurant.eatapp.co/knowledge/feature-guides#restaurant-automation) - [Offers/Discounts](https://restaurant.eatapp.co/knowledge/feature-guides#offers-discounts) - [Layout](https://restaurant.eatapp.co/knowledge/feature-guides#layout) - [Restaurant Billing](https://restaurant.eatapp.co/knowledge/feature-guides#restaurant-billing) - [Printing](https://restaurant.eatapp.co/knowledge/feature-guides#printing) - [Customer Support](https://restaurant.eatapp.co/knowledge/feature-guides#customer-support) - [WhatsApp Messaging](https://restaurant.eatapp.co/knowledge/feature-guides#whatsapp-messaging) - [Integrations](https://restaurant.eatapp.co/knowledge/integrations#main-content) - [Wix Integration](https://restaurant.eatapp.co/knowledge/integrations#wix-integration) - [Payment Integration](https://restaurant.eatapp.co/knowledge/integrations#payment-integration) - [MCP Servers](https://restaurant.eatapp.co/knowledge/integrations#mcp-servers) - [FAQs](https://restaurant.eatapp.co/knowledge/faqs) - [Troubleshooting](https://restaurant.eatapp.co/knowledge/troubleshooting) - [Release Notes](https://restaurant.eatapp.co/knowledge/release-notes) - [Partnerships](https://restaurant.eatapp.co/knowledge/partnerships) - [Documentation](https://restaurant.eatapp.co/knowledge/documentation#main-content) - [Widget setup](https://restaurant.eatapp.co/knowledge/documentation#widget-setup) - [Navi](https://restaurant.eatapp.co/knowledge/navi) [![Chill listening crop-3](https://restaurant.eatapp.co/hs-fs/hubfs/Eat%20App%20Logo-2.png?width=48&height=24&name=Eat%20App%20Logo-2.png "Chill listening crop-3")](https://restaurant.eatapp.co) Help Center Copyright © 2026, Grow