5. Activating bookings on your Facebook Page (10 mins)

Activating bookings on your Facebook Page.

The booking widget can also be integrated on your venue's Facebook page, This will activate the "Reserve Now" button on your Facebook page and will route your guests to the widget to create their bookings.

There are two methods to add a 'Reserve' button on your restaurant profile if you are an Eat App customer. 

• Directly through Facebook
• or through Eat App's Advanced Settings page

Adding the 'Reserve' button on your Facebook and Instagram pages directly through Facebook

1. Log in to the Facebook page of your restaurant
2. On the left-hand sidebar of your Facebook page, select "Business Apps"
3. Scroll down to the "Reservations" category and locate "Eat App" and then click "Connect".
4. You will then be taken to an authorization page from Eat App where you'll need to select the venue you want to connect.
5. Once selected, you will be redirected back to Facebook where you will need to connect your Instagram account, Ad account, and Facebook pixel (these three are required to complete the process).
6. Your "Reserve" button will now be live on both your Facebook and Instagram profiles and you can manage your booking widget settings directly from Eat App.

Adding the 'Reserve' button on your Facebook and Instagram pages from the Eat App Admin page

1. Log into admin.eatapp.co with your venue's username and password
2. Click on the "Services" tab once logged in and navigate to the "Instagram" tab
3. Click on the "Setup" button, this will open a Facebook login page where you'll need to be logged into your venue's Facebook account
4. Select ‘Continue’ when prompted to connect Eat App to Facebook
5. Ensure that the correct Facebook Page is connected, along with the Instagram Profile, Ad Account, and Facebook Pixel, then select ‘Continue’
6. Allow the Eat App Integration to manage business extension and select ‘Next
7. Your "Reserve" button will now be live on both your Facebook and Instagram profiles and you can manage your booking widget settings directly from Eat App

A Facebook/IG activation button is also available and located on the left panel of your table manager.

This button brings up a pop-up where it routes you to the Instagram & Facebook activation page on the admin once you clicked "Activate Now". 

Uninstalling the' Book Now' button on your Facebook page

1. Log into admin.eatapp.co with your venue's username and password
2. Click on the "Services" tab once logged in and click on "Manage Connection", this will open a Facebook login page where you'll need to be logged into your venue's Facebook account
3. Under Connection Settings, click on the 3 dots and choose "Uninstall". This should remove the book now button from your venue's Facebook page.

Analytics

Once your link is installed, Facebook provides analytics that tells you how many people clicked on your booking link.

As a page admin, hover your mouse over the button and select 'Insights' from the list. Facebook will then display recent click information for your booking link.

How to Add a booking Link to Instagram Profile

We’ve teased Instagram’s hidden booking button long enough. Follow the steps below to add your booking link to your venue’s Instagram profile.

1. Open Instagram on your restaurant's profile.
2. Tap “Edit Your Profile at the top.
3. Click on the "Action Button"
4. Choose "Reserve" from the list of options and select your booking provider from the list (only official Instagram reservation partners, like Eat App, will be available to choose from)