---
title: Security Best Practices for EatApp Accounts
description: "Here are recommended high-level security best practices to help safeguard your EatApp account\nand guest data. These follow standard SaaS security guidelines and are easy to implement within\nrestaurant operations."
---

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# Security Best Practices for EatApp Accounts

## Here are recommended high-level security best practices to help safeguard your EatApp account and guest data. These follow standard SaaS security guidelines and are easy to implement within restaurant operations.

**1. Account Security & Access Control**

• Enable Two-Factor Authentication (2FA) on all EatApp user accounts.  
• Use strong, unique passwords for all staff logins.  
• Reset all EatApp passwords after any suspicious activity.  
• Remove or deactivate old or unused staff accounts.  
• Ensure each staff member has an individual login—avoid shared accounts.

**2. Internal Credential Management**

• Never reuse passwords across email, POS, EatApp, or other systems.  
• Store passwords in a secure password manager (e.g., 1Password, LastPass).  
• Avoid sharing passwords through email, WhatsApp, or SMS.  
• Immediately change passwords when an employee leaves or changes roles.

**3. Email Security**

• Enable 2FA on your email provider (Gmail, Outlook, etc.).  
• Review access to shared inboxes such as accounts@… regularly.  
• Train staff to identify phishing attempts and avoid clicking unknown links.  
• Do not forward suspicious messages without IT or management review.

 

**4. Device & Network Hygiene**

• Keep devices updated with the latest software and security patches.  
• Use antivirus or malware protection on devices accessing EatApp.  
• Require screen lock passwords on all staff devices.  
• Avoid logging in to EatApp from public or unsecured Wi-Fi networks.

**5. User Activity Monitoring**

• Periodically review user activity logs and active sessions.  
• Regularly audit the list of users with access to EatApp modules.  
• Immediately report any unusual login patterns or unknown devices.

**6. Internal Security Processes**

• Designate an internal security point-of-contact (manager or IT staff).  
• Maintain a simple internal escalation checklist for suspicious activity.  
• Document all staff who have access to CRM or Marketing tools.  
• Conduct quarterly access reviews across all systems.

**7. Marketing/CRM Permissions**

• Limit CRM and marketing access to authorized staff only.  
• Review saved templates and marketing permissions regularly.  
• Remove “send” permissions for users who do not require them.

**8. Incident Preparedness**

• Maintain updated contact information for EatApp support and IT providers.  
• Ensure team members know how to quickly disable a compromised user.  
• Perform a credential hygiene review every 90 days.

If you have any questions or require support implementing these recommendations, the EatApp  
team is here to assist.

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