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Moving from Pen and Paper to Reservation Software
Our latest case study takes a look at Bombay Bungalow - a..
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FEEDBACK SOFTWARE
Seamless Restaurant POS Integration
Seamlessly connect your restaurant POS system to Eat App for real-time data, smarter guest insights & operational efficiency.
Appear on all online booking channels
Appear on all online booking channels
Get your restaurant setup and accepting reservations from Google in just 5 minutes for free. Plug your restaurant into Facebook, Instagram, TripAdvisor as well as many other partner marketing channels. Our 24/7 support can also help you get setup today to take bookings from everywhere.
Multi-channel custom messaging
Multi-channel custom messaging
Use your guest database to send personalized greetings, special offers, and birthday wishes to your customers through SMS, WhatsApp and, email - further strengthening loyalty.
Marketing automation
Increase results and save time with marketing campaigns connected directly from your guest database. Create custom emails, targeted lists and personalization all within Eat App - no need for extra marketing tools.
Easily reach VIP customers only
Encourage first-time guest to directly
Include personalized booking links to drive results
Maintain your brand online
Customize your booking widget, WhatsApp, email and SMS communications to match the look a feel of your brand or website. We help deliver a consistent and seamless, pre-dining guest experience.
Match widget colors to your website and brand
Customize email with template builder
Include terms and notes when guests place reservations.
Connect Your Direct Booking Channels
Guest surveys and review management
Send automated post-dining guest surveys and receive detailed reports on ratings and reviews. Manage all your online reviews in one place, knowing exactly who left each review, making automated follow-ups easier and faster.
Connect Your Direct Booking Channels
Rich guest profiles & CRM
Build comprehensive guest profiles effortlessly on autopilot. Track everything from guest spend and preferences to dining history and custom tags. Gain valuable insights into each guest’s behavior and preferences, enabling personalized service and targeted marketing to enhance their dining experience and loyalty.
The ultimate event promotion tool-kit
Everything a modern restaurant needs to create, promote and track events and promotions.
Reach all your customers with blast messages
Announce promotions, special events, and updates through SMS, WhatsApp, and email - ensuring they never miss out on what’s happening at your restaurant.
All-in-on booking widget
Your all-in-one booking widget is a central point for everything happening at your restaurant. Promote events, offer discounts, and cross-promote partner brands all in one place.
No-show prevention tool-kit
Collect upfront deposits or sell tickets to events with integrated payments that reduce no-shows by 90%. Include payment links in your marketing communications to streamline the booking process.
Advanced reports & conversion tracking
Track key metrics, understand customer behavior, and make data-driven decisions. Embed Google Analytics and Meta tracking codes to run smart online campaigns and optimize your marketing efforts.
Additional features to supercharge your marketing
Supports multiple languages
Guest preferences and notes
Reservation history and reporting
POS Integration
Post-dining surveys
Manage on iPad, mobile and desktop
Pre-service meeting reports
Cross promote sister restaurants
All the tools you need to succeed online
Table management
Optimize seating, improve guest experiences, and enhance revenue with table management tools that simplify restaurant operations.
Online reservations
Generate commission-free bookings, integrate with online channels, and reduce no-shows with advanced reservation tooling.
Booking channels
Increase online visibility by plugging your restaurant into the world’s largest booking channels in minutes.
Guest database & CRM
Automatically collect and organize guest data so that you can start offering personalized experiences that delight guests.
Waitlist
Manage guest wait times efficiently and reduce congestion at the door with an integrated online waitlist suite.
Reports & trends
Get a detailed insight into your restaurant’s performance and trends. Make data-driven decisions that optimize revenue and efficiency.
Join the future of restaurant operations today
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