Personalized in-the-moment experiences and targeted email marketing - all powered by your guest data
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Eat App centralizes all your guest data in one place. We help you combine booking channels, reservation history, notes, tags, survey results, and spend history from your POS system into a user-friendly, fully integrated, and searchable hospitality CRM. Our CRM allows you to filter and sort your guests, spot trends in customer behavior, and take action to improve performance.
Eat App empowers you to collect, organize, and utilize your guest data for enhanced hospitality and streamlined operations.
Replace Mailchimp, Zoho, Constant Contact, and other restaurant marketing tools with campaigns that are easy to create and directly connected to your guest database. Build high-converting, branded email, SMS and WhatsApp campaigns aimed at boosting guest retention with easy-to-use template builders. See how your campaigns perform and use the results to continuously improve your marketing efforts.
Create rich guest profiles that automatically update with visit numbers, total spend, preferences, notes, and tags. You’ll have insight into your guests at all times - enabling personalized experiences and enhancing every touchpoint in the guest journey.
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Use built-in automation tools to speed up operations, drive revenue, and improve guest engagement. Automate the process of getting more reviews on Google or third-party platforms, segment and tag guests based on their orders and personal notes, and send personalized messages that build loyalty.
Collect valuable feedback with automated guest surveys via WhatsApp, SMS, and email. Use automation to follow up on bad reviews and craft effective win-back messaging - ensuring continuous improvement and enhanced guest satisfaction.
Keep track of your most loyal customers and keep them coming back for more.
Print preferences in seconds to instantly and discretely share guest notes with kitchen and servers.
Creating your own marketing list gives you the power to own the customer and reach out on your terms.
Easily tag guests with information that makes sense for your business.
Using retention tools like personalization and email marketing, get more guests to become loyal customers.
Connect your POS for even more streamlined operations and data tracking.
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Discover the importance of restaurant CRM systems in enhancing guest experience and improving restaurant performance.
Generate commission-free bookings, integrate with online channels, and reduce no-shows with advanced reservation tooling.
Increase online visibility by plugging your restaurant into the world’s largest booking channels in minutes.
Optimize seating, improve guest experiences, and enhance revenue with table management tools that simplify restaurant operations.
Manage guest wait times efficiently and reduce congestion at the door with an integrated online waitlist suite.
Drive loyalty, increase repeat visits and gain exposure with personalized, automated marketing campaigns.
Get a detailed insight into your restaurant’s performance and trends. Make data-driven decisions that optimize revenue and efficiency.
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