on SMS messages
Automatically Message your Guests with WhatsApp
Tap into the power of WhatsApp at your restaurant for seamless two-way messaging, real-time reservation updates, and personalized marketing.
See how much you can save using WhatsApp
How many reservations do you get per month?
How many marketing messages do you send per month?
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on WhatsApp conversations
sent using WhatsApp
Reservation savings are calculated based on average messages sent per reservation. 2 SMS & 1 WhatsApp conversation made on an average per reservation.
Reservation savings are calculated based on average messages sent per reservation. 2 SMS & 1 WhatsApp conversation made on an average per reservation.
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Seamless branding from menu to message
Seamless branding from menu to message
Create your own branded templates so that customers get a feel for your venue and who you are - ensuring WhatsApp fits right into your existing messaging strategy without sacrificing your brand identity.
Bring your guests into the conversation
Chat with your guests directly
Enable two-way communication, allowing guests to respond directly to messages for any adjustments or questions about their booking.
Convert chats into stars
Automatically collect guest reviews
Invite your customers to share their thoughts and suggestions directly with you via WhatsApp - helping you gather valuable insights and continuously improve your operations.
Spend less, say more
Spend less, say more
Say goodbye to expensive messaging fees and hello to affordable, personalized communication. Engage with your guests at a fraction of the cost, ensuring every message is delivered effectively and affordably.
Better restaurant marketing starts here
Showcase special offers
Share exclusive discounts and promotions to drive repeat business and fill tables during slow periods.
Personalized communication
Use your guest database to send personalized greetings, special offers, and birthday wishes to your customers - further strengthening loyalty.
Cross-promote like a pro
Use WhatsApp to cross-promote your other brands, social media channels and website - creating a cohesive marketing ecosystem.
Message your guests with the industry’s best
Take advantage of WhatsApp’s industry-leading deliverability and global reach to guarantee your automated messages are seen and acted upon - boosting guest engagement and satisfaction.
Automatically send messages to your guests for reservation requests, confirmations, cancellations, or post-dining surveys; helping to keep them informed every step of the way.
Enable two-way communication, allowing guests to respond directly to messages for any adjustments or questions about their booking.
Unlock the ability to send rich messages with images, maps and buttons to increase the chance that customers read it and interact.
Industry-leading open rates and global deliverability ensure your messages are read from anywhere, anytime - enabling continuous communication and support.
Getting setup is easy as 1-2-3
Create your message template
Either use one of our default message templates or design your own in seconds and let Eat App handle the rest of the technical bits.
Setup message rules
Create your own custom rules for sending WhatsApp messages - decide when a message goes out and to who.
Delight your guests
Whether its a pre-dining message to get guests excited for their booking or an offer to bring them back - start sending messages that delight.
All the tools you need to succeed online
Table management
Optimize seating, improve guest experiences, and enhance revenue with table management tools that simplify restaurant operations.
Online reservations
Generate commission-free bookings, integrate with online channels, and reduce no-shows with advanced reservation tooling.
Booking channels
Increase online visibility by plugging your restaurant into the world’s largest booking channels in minutes.
Guest database & CRM
Automatically collect and organize guest data so that you can start offering personalized experiences that delight guests.
Waitlist
Manage guest wait times efficiently and reduce congestion at the door with an integrated online waitlist suite.
Marketing
Drive loyalty, increase repeat visits and gain exposure with personalized, automated marketing campaigns.
Reports & trends
Get a detailed insight into your restaurant’s performance and trends. Make data-driven decisions that optimize revenue and efficiency.
Have more questions about WhatsApp for restaurants?
What is WhatsApp for restaurants?
WhatsApp for restaurants is a communication tool that leverages the world’s most popular messaging app to enhance your guest experience - allowing restaurants to manage reservations, keep guests in the loop, send promotional messages and gather feedback.
What kind of messages can I send?
You can use Whatsapp for restaurants to send out transactional messaging (booking confirmations, status updates, reminders and follow ups). You can also use WhatsApp to send out marketing messages to promote your special events or offers.
What are the benefits of WhatsApp for restaurants?
With features like real-time messaging, personalized communication, high deliverability, and the ability to send rich media content, WhatsApp for restaurants is an essential addition to any restaurant’s messaging strategy.
Do I need my own WhatsApp business account?
It’s up to you! You can choose to integrate your own WhatsApp business account or use ours. No matter which options you choose, your messages are fully customizable and will include your brand name.