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Moving from Pen and Paper to Reservation Software
Our latest case study takes a look at Bombay Bungalow - a..
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Pricing that scales with your growth
Lite
Reservation management and the basics of every feature set.
$99/mo
Unlimited guests, just the basics
200 WhatsApp messages
Recommended
Try it for free
No credit card required
Full suite
500 WhatsApp messages
Full white-labeling and marketing suite
Core AI Included
Core
Designed for medium sized venues that want room to grow.
$199/mo
Full suite
500 WhatsApp messages
Full white-labeling and marketing suite
Core AI Included
Pro
Large venues and small groups optimizing every shift.
$389/mo
Everything in core
1500 WhatsApp messages
Shared group database
POS and payments integration included
Private success manager
Pro AI Included
Free
$0/moFor small venues getting off paper and onto a reservation book.
Limited to 100 guests monthly
Enterprise
For multi-venue groups that share one guest record.
Complete AI package included
Try any of our plans free for 14 days - no obligation to continue after.
Compare all features
Plan
Pay yearly
Lite
$99
/mo
Core
$199
/mo
Pro
$389
/mo
Enterprise
Let's talk
Reservation and table management
Guests / month
Seat as many guests as you like each month. There’s no cap on bookings or covers on any plan.
Unlimited
Unlimited
Unlimited
Unlimited
Online reservations
Take online reservations via Google, your website and other online channels.
Table management
The core market leading table management suite.
Waitlist management
The ability to manage guests on your waitlist.
Reservation messaging
The ability to send reservation messages.
Customizable messaging
Send branded messages to guests by email, SMS and WhatsApp. You can also use your own WhatsApp number.
Customizable widget
Customize your widget branding and messaging to match your business.
QR at door and online waitlist
Manage your waitlist in one place. Guests can join with a QR code at the door, or online from your website and other channels.
Deposits and pre-payments
Take deposits and prepayments for events, tickets, packages, add-ons and seating options. Fewer no-shows, more revenue secured upfront.
Guest experience
Guest database / CRM
Build a guest database in Eat App and see who your regulars are, how often they visit and what they spend.
Guest profiles and tagging
Tag guests with your own labels, group them into segments and see reports on each group.
Chat Inbox (Instagram / WhatsApp)
Chat with guests on WhatsApp, Instagram and email, all from one inbox.
Post dining survey
Create and send custom surveys to collect feedback and details from your guests.
Review at table
Add one QR code to your tables or receipts. Guests can scan it to leave a review, see your offers, book again or fill in a survey.
Shared group database
Share one guest database across all your venues. See reports for the whole group in one place and track each guest’s lifetime value.
Navi AI suite
Navi AI Assistant
Ask Navi about your reports or how to use Eat App. Navi can also set things up for you, such as events, reservations, payment rules and campaigns.
Navi AI Summaries
Get instant summaries of each guest and reservation from Navi.
Navi AI Reports
Ask Navi for custom reports with insights and suggestions. Download them as CSV files or images.
Navi AI Upseller (Instagram / WhatsApp / web)
Let Navi chat with your guests and reply in seconds, not hours. It can upsell events, tickets, add-ons and deals, and you set the rules for how it talks.
Navi AI Guest Chatbot (Instagram / WhatsApp / web)
Switch on Navi Guest Chat to talk with your guests. Add your venue’s details and set its tone, so Navi can answer questions and take or change bookings for you.
Navi AI guest summaries
Get instant summaries of each guest and reservation from Navi.
AI database cleanup
Merge duplicate guest profiles, combine tags, and tidy up notes so your guest database stays clean and accurate.
Usage based fee
Reports and analytics
Shift reports
See how each shift performed, including covers, no-shows, walk-ins, and revenue, so you can plan staff and tables better.
Daily reports
Get a daily summary of each venue’s bookings, covers, and performance, sent straight to your inbox.
Advanced reports
See charts and reports on reservations, guests, reviews, payments and more. Track how often guests return and what each one is worth over time.
Marketing
Automation suite
Set your own rules to automate everyday tasks, such as tagging guests, sending messages, taking payments and giving loyalty points or vouchers.
Review management
Read and reply to your Google reviews, all in one place.
White-labeled and branded
Create branded marketing messages from templates and send them by WhatsApp and email.
Email marketing suite
Send email campaigns to your guests and track opens, clicks and bookings from each one.
WhatsApp Marketing Suite
Send WhatsApp campaigns to your guests and see how each one performs.
Custom forms / surveys
Create your own forms and surveys and send them whenever you need. Add custom guest and booking fields, and let guests fill them in for you.
Loyalty Workflow Suite
Build your own loyalty programme. Set rules for how guests earn and redeem points, rewards, and vouchers.
Pro Marketing Suite
Create WhatsApp marketing messages from templates, send them to your guests, and measure the results.
Messaging & limits
Utility WhatsApp / month
200 free
500 free
1000 free
Included
SMS / month
Marketing WhatsApp / month
500 free
Included
Dedicated success manager
Integrations and API
Payment integration
Connect your payment provider to take deposits, prepayments and card details securely.
+ $39 /mo
POS integration
Connect your POS to link each guest’s bill to their profile, so you can see what they spend.
+ $39 /mo
PMS integration
Connect your hotel’s property management system to see which guests are staying with you and let them charge meals to their room.
API access
Connect Eat App to your own systems and build custom integrations with our API.
Compare our packages
30% off
Plans
Free
Starter
Essential
Pro
Pricing
$0
/mo
$69
/mo
$159
/mo
$299
/mo
Covers /month
Each guest is a cover. For example: 4 guests dining in is counted as 4 covers.
100
300
Unlimited
Unlimited bookings
Unlimited
Unlimited bookings
SMS /month
SMS messages sent to the guest for reservation confirmation, cancellation and reminders.
WhatsApp /month
100
250
500
Dedicated success manager
Dedicated member of the Eat App team available through email and phone to help with your account.
Reservation & table management
Online reservations
24/7 bookable online reservations through your website, social media and the Eat App partner network.
Waitlist management
Manage a queue at the door. Add guests to a waitlist and notify by SMS when the table is ready.
Reservation messaging
Email and SMS sent automatically confirming or cancelling reservations. Reminder messages for upcoming reservations can also be sent (SMS not available in free tier).
Table management
Seat guests faster and optimize availability with a real-time digital floor plan of your restaurant.
Online waitlist
Give guests the option to add themselves to your waitlist directly from you booking widget.
$19 /mo
Customizable widget
Customize your widget branding and messaging to match your business.
$19 /mo
Customizable messaging
Customize your email and SMS communications to match the look a feel of your brand.
$39 /mo
Deposits and pre-payments
Charge deposits or take prepayments for reservations and events at your restaurant.
$19 /mo
Guest experience management
Guest profiles & tagging
Easily accessible guest profiles with all diner preferences and notes. Add tags to your guests for better customer tracking.
Post dining survey
Get private customer feedback and reviews with a survey sent automatically after a reservation.
Shared guest database
A centralized guest database across multiple venues so staff have access to guest data from previous visits to a different location.
Guest database / CRM
Understand guest behavior with a complete, searchable database of all your guests including history, preferences, tags, notes and reviews.
Review management
View reports, manage and reply to all your reviews across Google, Facebook and other channels in one place.
trial
Review at table
Auto-generate unique QR codes for your tables that collect reviews from your customers and increase 5-star reviews on any of your social pages.
Reports & data analytics
Shift reports
Customizable per-day reservation data that can be downloaded as a PDF mostly used by hostess to tally reservations at the end of the day.
Daily reports
Assess to daily covers, reservations and waitlist data in a graphs and analytics.
Smart reports
Increase revenue with complete performance reporting across any time period for reservations, guests behavior and reviews.
$39 /mo
Marketing automation
Email marketing suite
Create, send and track email marketing campaigns using your segmented guest database
$39 /mo
$39 /mo
Automation suite
Automatically get highly rated reviews from visiting customers, tag customers based on spend behavior, segment customers based on reservation notes and preferences as well as automatically send emails SMS based on all those guest segments & much more.
$49 /mo
Plans
Free
Starter
Essential
Pro
Pricing
$0
/mo
$99
/mo
$199
/mo
$389
/mo
Covers /month
Each guest is a cover. For example: 4 guests dining in is counted as 4 covers.
100
300
Unlimited
Unlimited bookings
Unlimited
Unlimited bookings
SMS /month
SMS messages sent to the guest for reservation confirmation, cancellation and reminders.
WhatsApp /month
100
250
500
Dedicated success manager
Dedicated member of the Eat App team available through email and phone to help with your account.
Reservation & table management
Online reservations
24/7 bookable online reservations through your website, social media and the Eat App partner network.
Waitlist management
Manage a queue at the door. Add guests to a waitlist and notify by SMS when the table is ready.
Reservation messaging
Email and SMS sent automatically confirming or cancelling reservations. Reminder messages for upcoming reservations can also be sent (SMS not available in free tier).
Table management
Seat guests faster and optimize availability with a real-time digital floor plan of your restaurant.
Online waitlist
Give guests the option to add themselves to your waitlist directly from you booking widget.
$19 /mo
Customizable widget
Customize your widget branding and messaging to match your business.
$19 /mo
Customizable messaging
Customize your email and SMS communications to match the look a feel of your brand.
$39 /mo
Deposits and pre-payments
Charge deposits or take prepayments for reservations and events at your restaurant.
$19 /mo
Guest experience management
Guest profiles & tagging
Easily accessible guest profiles with all diner preferences and notes. Add tags to your guests for better customer tracking.
Post dining survey
Get private customer feedback and reviews with a survey sent automatically after a reservation.
Shared guest database
A centralized guest database across multiple venues so staff have access to guest data from previous visits to a different location.
Guest database / CRM
Understand guest behavior with a complete, searchable database of all your guests including history, preferences, tags, notes and reviews.
Review management
View reports, manage and reply to all your reviews across Google, Facebook and other channels in one place.
trial
Review at table
Auto-generate unique QR codes for your tables that collect reviews from your customers and increase 5-star reviews on any of your social pages.
Reports & data analytics
Shift reports
Customizable per-day reservation data that can be downloaded as a PDF mostly used by hostess to tally reservations at the end of the day.
Daily reports
Assess to daily covers, reservations and waitlist data in a graphs and analytics.
Smart reports
Increase revenue with complete performance reporting across any time period for reservations, guests behavior and reviews.
$39 /mo
Marketing automation
Email marketing suite
Create, send and track email marketing campaigns using your segmented guest database
$39 /mo
$39 /mo
Automation suite
Automatically get highly rated reviews from visiting customers, tag customers based on spend behavior, segment customers based on reservation notes and preferences as well as automatically send emails SMS based on all those guest segments & much more.
$49 /mo
Experience more with your plan
Each plan expands what you get. Move up for integrations, marketing, AI and API access.
Connect POS, PMS & Inventory
Syncs both ways with your POS, property, and inventory systems. Included with Pro & above.
Marketing suite
Compose and send WhatsApp, email and SMS messages to your guest database.
API & webhooks access
Build against reservations, guests and availability, with event webhooks.
AI suites
Chatbot, upseller, assistant, cleanup and summaries. Generous usage credits.
WhatsApp and SMS volumes beyond the included allowance are billed per message at local carrier rates. Contact sales for a quote.
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