What is Eat App’s Host Stand solution?

Eat App’s Host Stand solution is a comprehensive front-of-house management system designed to streamline restaurant operations. It enables staff to efficiently handle reservations, walk-ins, and phone calls, ensuring a seamless guest experience.

On which devices can the Host Stand be operated?

The Host Stand can be managed across various devices, including iPads for on-the-floor management, mobile phones for on-the-go reservation handling, and desktop computers through browser access without the need for additional hardware.

How does the Host Stand improve guest seating?

The system automates table allocations, ensuring guests are seated promptly and appropriately. This automation enhances efficiency and reduces manual errors in seating arrangements.

Can guests join a waitlist online?

Yes, guests can add themselves to the restaurant's waitlist directly from the website. This feature reduces physical queues at the door and optimizes table occupancy.

How does the Host Stand handle guest communications?

The system automates guest communications by sending customizable SMS and email confirmations upon reservation. It also sends reminders and follow-ups to reduce no-shows and keep guests informed.

Is it possible to integrate phone systems with the Host Stand?

Yes, Eat App allows integration with PBX phone systems. This integration displays guest data before answering calls, enabling staff to personalize interactions and manage calls more effectively.

How does the Host Stand help in reducing no-shows?

The system supports reservation deposits, which are seamlessly integrated into the booking flow. These pre-payments are PCI compliant and help in minimizing no-shows by ensuring guest commitment.

Make front-of-house
simpler, smarter & faster

Speed matters. Eat App’s front-of-house software processes restaurant reservations, waitlists and guest management up to 40% faster than other restaurant reservation systems. Stay in control even during rush hour.

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Run your host stand on
any device

From mobile apps to web apps to iPads,Eat App adapts to your hardware. Manage reservations, queues and guest info from wherever you work best.

Mobile Apps

Stay on top of reservations wherever you are.
Check upcoming bookings and add new ones right from your phone

iPad App

Streamline your front desk with our powerful iPad app for restaurants. Easily manage reservations, waitlists, and walk-ins with a few taps perfect for fast-paced service.

Web App

Access your restaurant host stand software online from any browser, no installation required. Manage guest flow, table assignments from your desktop or laptop.

Android Tablet

Use Eat App’s Android host stand app to manage reservations and guest communication in real-time. A flexible front-of-house tool that runs smoothly on Android tablets

Eat Dial: Handle guest calls with ease

Answer calls on your mobile with Eat Dial. See guest details instantly via Eat Manager. Your restaurant call management solution that works anywhere.

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Manage waitlists with real-time queueing

Let walk-ins join a mobile queue. Track their spot and send updates instantly. Our waitlist management system cuts lobby crowding and speeds up seating.

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Hear from our valued customers

“Eat App has been a game-changer for us as it allows our guests to book online, and so we’ve seen a noticeable increase in new customers because of it!”

“Quy Nguyen, Là Phin”

“Eat App makes it a lot easier for us to track our regulars, how much they are spending, their special requests and any notes they make.”

“We're able to give our regulars that extra bit of service.”

“Recently, we started using WhatsApp Messaging via Eat App, so our guests will receive messages with our own message templates! Their deep knowledge of the system is consistently impressive, and they are always proactive in helping us.”

“Rocio Chamlati, Fogo De Chao”

“Eat App makes it a lot easier for us to track our regulars, how much they are spending, their special requests and any notes they make.”

“We're able to give our regulars that extra bit of service.”

Start getting results with Eat App

90%
Reduction in
No-shows

21%
Increased in
Online Reservations

0%
Paid in
Reservation commission

Join Eat App & achieve results fast

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Try Eat before you buy it

A quick 30 min demo will get all your questions answered and make sure you’re up for success.

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Make front-of-house
simpler, smarter & faster