What is Eat App’s solution for hotels?

Eat App provides a comprehensive platform designed to enhance hotel F&B operations by increasing reservations, improving guest experiences, and streamlining operations across all venues.

How does Eat App improve guest experiences across hotel properties?

Eat App offers a connected, hospitality-focused CRM that allows for sharing guest data across venues, segmentation and guest filtering, and personalized marketing, ensuring outstanding guest experiences throughout the property.

Can Eat App integrate with existing hotel technologies?

Yes, Eat App integrates seamlessly with existing hotel technologies, including PMS and POS systems, enabling enriched guest data across the customer journey and unlocking advanced guest insights and personalization opportunities.

What kind of analytics does Eat App provide for hotels?

Eat App aggregates all F&B data into powerful reports, allowing hotels to compare and share performance across venues. Reports can be built for guest retention, customer feedback, and channel sources.

Which hotel brands are using Eat App?

Emaar Hospitality utilizes Eat App across a portfolio of over 60 restaurants to aggregate guest data into a single group-level CRM, build direct guest relationships, and manage complex reservation call centers.

Powerful F&B Software for Hotels

Centralized control of all your F&B operations including direct online reservations, hospitlaity CRM and table management. Deliver exceptional guest experiences and drive revenue with Eat App

Start for free

Trusted by F&B software provider to hotels around the world

Centralized F&B Management for Hotels

Increase F&B revenue

Increase direct online reservations with easy to use reservation widgets matched to your website and branding.
Decrease no-shows with booking deposits and guest notifications by email and SMS.
Reduce cover fees, build direct relationships and deliver outstanding guest experiences.

Streamline F&B operations

Centralise all your F&B operations into one system including support for call centers and high volume operations.
Make every guest feel important with profiles that track preferences, spend and dining history.
Run better team meetings with pre-shift reports and automated guest surveys that gives you fast, actionable feedback

Complete F&B management for hotels

Reservations and Table management

Fill more of your floor with optimized seating technology.

CRM and marketing campaigns

Print preferences in seconds to instantly and discretely share guest notes with kitchen and servers.

Events and pre-payments

Customize exactly how you operate with custom availability and shift settings that fill your floor in real-time.

Reporting and analytics

Robust guest profiles and tags give you the data you need to improve the guest experience.

Collect and manage online reviews

Receive real-time optimization insights to run more efficient, profit boosting service.

POS integration

Connect your POS for even more streamlined operations and data tracking.

Why Hotels Choose Eat App

Maximize F&B Revenue with direct bookings

Unlock more direct online reservations with an intuitive booking experience that’s fully branded to your hotel website and integrated across your dining venues.Reduce reliance on third-party channels and cut cover fees while boosting guest loyalty through owned reservations.

Streamline F&B operations across your property

Centralize all your restaurants, bars, lounges, and event spaces on one platform. From reservations and table management to CRM and guest segmentation, Eat App offers operational clarity so staff can deliver consistent service at every touchpoint.

Build personalized guest experiences

Use shared guest profiles to understand spending patterns, preferences, and visit history. This enables your teams to deliver tailored service, from welcome messages to targeted marketing campaigns that drive repeat visits.

Connect to your hotel tech stack

Seamlessly integrate with your PMS and POS systems to enrich guest data and unlock deeper insights across the guest journey. These integrations empower smarter decision-making and consistent service delivery across all outlets.

Insights & performance reporting

Aggregate F&B data from all venues into comprehensive reporting dashboards. Gain visibility into reservations, revenue trends, guest retention, and operational performance, enabling you to optimize for sustained growth.

Powerful F&B Software for Hotels