---
title: Restaurant Review Management Software and System | Eat App
description: Manage and optimize your restaurant's online reviews with Eat App. Monitor, respond, and grow your reputation easily from one powerful platform.
image: https://restaurant.eatapp.co/hubfs/Eatapp-2025/images/review-management/review-hero.png
---

[![Eat App Logo](https://restaurant.eatapp.co/hubfs/Eatapp-2023/Landing-page/eat-app-logo.svg)](https://restaurant.eatapp.co)

[Log in](https://admin.eatapp.co/sign_in)

- Product
  
  Product
  
  Features
  
    - [![Online reservations](https://restaurant.eatapp.co/hubfs/EAtapp-2022/images/2023-updated-home/menu-icons/bx_globe.svg) Online Reservations](https://restaurant.eatapp.co/restaurant-reservation-software)
    - [![Powered by AI](https://restaurant.eatapp.co/hubfs/Powered%20by%20AI.svg) AI Powered](https://restaurant.eatapp.co/ai-restaurant-software)
    - [![Booking channels](https://restaurant.eatapp.co/hubfs/EAtapp-2022/images/2023-updated-home/menu-icons/Vector.svg) Booking Channels](https://restaurant.eatapp.co/booking-channels)
    - [![WhatsApp Brand icon (1)](https://restaurant.eatapp.co/hubfs/WhatsApp%20Brand%20icon%20(1).svg) WhatsApp Messaging](https://restaurant.eatapp.co/whatsapp-messaging-for-restaurants)
    - [![Table management](https://restaurant.eatapp.co/hubfs/EAtapp-2022/images/2023-updated-home/menu-icons/Vector%20(1).svg) Table management](https://restaurant.eatapp.co/table-management)
    - [![loyality-icon](https://restaurant.eatapp.co/hubfs/eatapp-2024/loyality-icon.svg) Loyalty Suite](https://restaurant.eatapp.co/loyalty-suite)
    - [![Guest database and crm](https://restaurant.eatapp.co/hubfs/EAtapp-2022/images/2023-updated-home/menu-icons/Group%20289293.svg) Guest database & CRM](https://restaurant.eatapp.co/crm-restaurants)
    - [![shift-management-icon](https://restaurant.eatapp.co/hubfs/shift-management-icon.svg) Shift management](https://restaurant.eatapp.co/shift-management)
    - [![reports and trends](https://restaurant.eatapp.co/hubfs/EAtapp-2022/images/2023-updated-home/menu-icons/Group%20289294.svg) Reports & Trends](https://restaurant.eatapp.co/analytics)
    - [![pay-at-table](https://restaurant.eatapp.co/hubfs/Eatapp-2025/images/pay-at-table/pay-at-table.svg) Pay At Table](https://restaurant.eatapp.co/pay-at-table)
    - [![Waitlist](https://restaurant.eatapp.co/hubfs/EAtapp-2022/images/2023-updated-home/menu-icons/Group%20289295.svg) Waitlist](https://restaurant.eatapp.co/waitlist)
    - [![event-management](https://restaurant.eatapp.co/hubfs/Eatapp-2025/global/icons/event-management.svg) Event Management](https://restaurant.eatapp.co/event-management-software)
    - [![review-management](https://restaurant.eatapp.co/hubfs/Eatapp-2025/images/review-management.svg) Review Management](https://restaurant.eatapp.co/review-management)
    - [![venue-management](https://restaurant.eatapp.co/hubfs/Eatapp-2025/venue-management.svg) Venue Management](https://restaurant.eatapp.co/venue-management)

  Eat App for
  
    - [![Host Stand Image](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/home/Host%20Stand%20Image.webp?width=400&height=202&name=Host%20Stand%20Image.webp) ![Host stand](https://restaurant.eatapp.co/hubfs/eva_person-outline.svg) Host Stand](https://restaurant.eatapp.co/host-stand)
    - [![Dine In Image](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/home/Dine%20In%20Image.webp?width=400&height=202&name=Dine%20In%20Image.webp) ![dine in experience](https://restaurant.eatapp.co/hubfs/fluent_food-24-regular-1.svg) Dine-in Experience](https://restaurant.eatapp.co/dine-in-experience)
    - [![Marketing Image](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/home/Marketing%20Image.webp?width=400&height=202&name=Marketing%20Image.webp) ![marketing](https://restaurant.eatapp.co/hubfs/nimbus_marketing.svg) Marketing](https://restaurant.eatapp.co/restaurant-marketing)
    - [![Integrations Image](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/home/Integrations%20Image.webp?width=400&height=202&name=Integrations%20Image.webp) ![Integrations](https://restaurant.eatapp.co/hubfs/icon-park-outline_connect.svg) Integrations](https://eatapp.co/integrations)

  [Enterprise sales ![green-arrow](https://restaurant.eatapp.co/hubfs/Eatapp-2025/images/green-arrow.svg)](https://restaurant.eatapp.co/for-hospitality-groups)
  
  [Request demo ![green-arrow](https://restaurant.eatapp.co/hubfs/Eatapp-2025/images/green-arrow.svg)](https://restaurant.eatapp.co/cs/c/?cta_guid=68ca4857-91b1-4db2-824c-4376712a3271&signature=AAH58kEI6d6HW7QesiG7NRf_zGKfpw00dg&utm_referrer=https%3A%2F%2Fapp.hubspot.com%2F&portal_id=3390327&pageId=134702448477&placement_guid=4061114a-c5d0-48e7-a157-a53b2b49732c&click=bdaa4274-956d-45f7-84e0-ee74382ad6de&redirect_url=APefjpHhhS1kTetesBqywNwoHrwbNq-GZOVIXw67IxzkRCvnoRl3bd7B1Qxpua2engDEnPHo4PggEFIL2UlBJ6aT2TsHwO-9Bxk6n8HujPjU2UG2YkaB0CdQOYISHC_ZDgMcLJafABw-_vEAhqZpFX8Wk11SlL41AEuAfrzIWNvuhdY0KgiYtzy2QHcwOaWsm5ArVWyEoChVD2FYdWQgq990hg_BIk9HYRMCzEzbSl-ko4AH7xwIw2JWN_ZMFCyn0WRUqxq4-p6XDZ4Ie-c73i1rfUEEqtIU7g&hsutk=f119a48eaaca834954aba37a26f03d71&canon=https%3A%2F%2Frestaurant.eatapp.co%2F&ts=1758189673927&__hstc=45788219.f119a48eaaca834954aba37a26f03d71.1758094528211.1758094528211.1758094528211.1)
- Customers
  
  Customers
  
  Eat App for
  
    - [![Restaurants Image](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/home/Restaurants%20Image.webp?width=400&height=202&name=Restaurants%20Image.webp) ![For restaurants](https://restaurant.eatapp.co/hubfs/fluent_food-24-regular-1.svg) Restaurants](https://restaurant.eatapp.co/software-for-restaurants)
    - [![Enterprise Image](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/home/Enterprise%20Image.webp?width=400&height=202&name=Enterprise%20Image.webp) ![Enterprise](https://restaurant.eatapp.co/hubfs/ri_hotel-line.svg) Enterprise](https://restaurant.eatapp.co/for-hospitality-groups)
    - [![Hospitality Image](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/home/Hospitality%20Image.webp?width=400&height=202&name=Hospitality%20Image.webp) ![Hospitality groups](https://restaurant.eatapp.co/hubfs/ri_community-line.svg) Hospitality Groups](https://restaurant.eatapp.co/for-hospitality-groups)
    - [![Cafes](https://restaurant.eatapp.co/hubfs/Coffee-1.svg) Cafes](https://restaurant.eatapp.co/software-for-cafes)
    - [![Hotels Image](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/home/Hotels%20Image.webp?width=400&height=202&name=Hotels%20Image.webp) ![Hotels](https://restaurant.eatapp.co/hubfs/lucide_concierge-bell.svg) Hotels](https://restaurant.eatapp.co/for-hotels)
    - [![Bars & Brewery Image](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/home/Bars%20%26%20Brewery%20Image.webp?width=400&height=202&name=Bars%20%26%20Brewery%20Image.webp) ![Bars & Breweries](https://restaurant.eatapp.co/hubfs/Vector-4.svg) Bars & Breweries](https://restaurant.eatapp.co/software-for-bars)
    - [![Nightlife Image](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/home/Nightlife%20Image.webp?width=400&height=202&name=Nightlife%20Image.webp) ![Nightlife](https://restaurant.eatapp.co/hubfs/Clip%20path%20group.svg) Nightlife](https://restaurant.eatapp.co/software-for-nightclubs)

   Case studies

  [View all](https://restaurant.eatapp.co/blog/topic/case-studies)

  ![case-studies-icon](https://restaurant.eatapp.co/hubfs/Eatapp-2025/home/case-studies-icon.svg)
  
  ### [Moving from Pen and Paper to Reservation Software](https://restaurant.eatapp.co/blog/moving-pen-paper-to-reservation-software)
  
  Our latest case study takes a look at Bombay Bungalow - a..

  ![case-studies-icon](https://restaurant.eatapp.co/hubfs/Eatapp-2025/home/case-studies-icon.svg)
  
  ### [Providing guests with seamless online booking options](https://restaurant.eatapp.co/blog/providing-guests-with-a-seamless-online-booking-option-and-improving-guest-loyalty)
  
  Our latest case study takes a look at not one but two exquisite...

  [Enterprise sales ![green-arrow](https://restaurant.eatapp.co/hubfs/Eatapp-2025/images/green-arrow.svg)](https://restaurant.eatapp.co/for-hospitality-groups)
  
  [Request demo ![green-arrow](https://restaurant.eatapp.co/hubfs/Eatapp-2025/images/green-arrow.svg)](https://restaurant.eatapp.co/cs/c/?cta_guid=68ca4857-91b1-4db2-824c-4376712a3271&signature=AAH58kEI6d6HW7QesiG7NRf_zGKfpw00dg&utm_referrer=https%3A%2F%2Fapp.hubspot.com%2F&portal_id=3390327&pageId=134702448477&placement_guid=4061114a-c5d0-48e7-a157-a53b2b49732c&click=bdaa4274-956d-45f7-84e0-ee74382ad6de&redirect_url=APefjpHhhS1kTetesBqywNwoHrwbNq-GZOVIXw67IxzkRCvnoRl3bd7B1Qxpua2engDEnPHo4PggEFIL2UlBJ6aT2TsHwO-9Bxk6n8HujPjU2UG2YkaB0CdQOYISHC_ZDgMcLJafABw-_vEAhqZpFX8Wk11SlL41AEuAfrzIWNvuhdY0KgiYtzy2QHcwOaWsm5ArVWyEoChVD2FYdWQgq990hg_BIk9HYRMCzEzbSl-ko4AH7xwIw2JWN_ZMFCyn0WRUqxq4-p6XDZ4Ie-c73i1rfUEEqtIU7g&hsutk=f119a48eaaca834954aba37a26f03d71&canon=https%3A%2F%2Frestaurant.eatapp.co%2F&ts=1758189673927&__hstc=45788219.f119a48eaaca834954aba37a26f03d71.1758094528211.1758094528211.1758094528211.1)
- [Pricing](https://restaurant.eatapp.co/pricing)
  
  Pricing
- [How it works?](https://restaurant.eatapp.co/demo)
  
  How it works?
- Resources
  
  Resources
  
  Learn
  
    - [![Eat App Blog](https://restaurant.eatapp.co/hubfs/EAtapp-2022/images/2023-updated-home/menu-icons/Vector%20(2).svg) Blogs](https://restaurant.eatapp.co/blog)
    - [![How to guides](https://restaurant.eatapp.co/hubfs/EAtapp-2022/images/2023-updated-home/menu-icons/Group.svg) Guides & Tools](https://restaurant.eatapp.co/resources-and-guides)
    - [![Help center](https://restaurant.eatapp.co/hubfs/EAtapp-2022/images/2023-updated-home/menu-icons/Vector%20(3).svg) Help Center](https://restaurant.eatapp.co/knowledge)
    - [![case-studies](https://restaurant.eatapp.co/hubfs/Eatapp-2025/images/case-studies.svg) Case Studies](https://restaurant.eatapp.co/blog/topic/case-studies)
    - [![Ai Prompt guide Brand icon](https://restaurant.eatapp.co/hubfs/Ai%20Prompt%20guide%20Brand%20icon.svg) AI Prompt Guides](https://restaurant.eatapp.co/ai-restaurant-guides)
    - [![become a partner](https://restaurant.eatapp.co/hubfs/Eatapp-2025/icons/become%20a%20partner.svg) Become a partner](https://restaurant.eatapp.co/become-a-partner-eat-app)

   Featured blogs

  [View all](https://restaurant.eatapp.co/blog)

  [![](https://restaurant.eatapp.co/hs-fs/hubfs/Eat%20(53)%20(1).webp?width=200&name=Eat%20(53)%20(1).webp)](https://restaurant.eatapp.co/blog/restaurant-slogans)
  
  ### [190 Catchy Restaurant Slogans and Ideas...](https://restaurant.eatapp.co/blog/restaurant-slogans)
  
   Most restaurant slogans are forgettable. Walk down any busy street...

  [![](https://restaurant.eatapp.co/hs-fs/hubfs/image%20(22).png?width=200&name=image%20(22).png)](https://restaurant.eatapp.co/blog/eat-apps-integration-with-lightspeed-k-series)
  
  ### [Introducing Eat App’s Integration with...](https://restaurant.eatapp.co/blog/eat-apps-integration-with-lightspeed-k-series)
  
   Restaurants rely on multiple systems to manage the guest journey....

   AI prompt guides

  [View all](https://restaurant.eatapp.co/resources-and-guides)

  ![TripAdvisor & More Bookings (1)-1](https://restaurant.eatapp.co/hs-fs/hubfs/TripAdvisor%20%26%20More%20Bookings%20(1)-1.png?width=1812&height=1072&name=TripAdvisor%20%26%20More%20Bookings%20(1)-1.png)
  
  ### [Customer Acquisition Strategy eBook](https://restaurant.eatapp.co/free-customer-acquisition-guide-for-restaurants)
  
  How to get more guests online and triple your restaurant revenue.

  ![Google Bookings (1)-2](https://restaurant.eatapp.co/hs-fs/hubfs/Google%20Bookings%20(1)-2.png?width=1812&height=1072&name=Google%20Bookings%20(1)-2.png)
  
  ### [Set Up Google Reservations](https://restaurant.eatapp.co/restaurant-google-my-business-optimization-ebook)
  
  Receive bookings from millions of potential diners searching your restaurant on Google.

   Featured blogs

  [View all](https://restaurant.eatapp.co/blog)

  [![](https://restaurant.eatapp.co/hs-fs/hubfs/Eat%20(53)%20(1).webp?width=200&name=Eat%20(53)%20(1).webp)](https://restaurant.eatapp.co/blog/restaurant-slogans)
  
  ### [190 Catchy Restaurant Slogans and Ideas...](https://restaurant.eatapp.co/blog/restaurant-slogans)
  
   Most restaurant slogans are forgettable. Walk down any busy street...

  [![](https://restaurant.eatapp.co/hs-fs/hubfs/image%20(22).png?width=200&name=image%20(22).png)](https://restaurant.eatapp.co/blog/eat-apps-integration-with-lightspeed-k-series)
  
  ### [Introducing Eat App’s Integration with...](https://restaurant.eatapp.co/blog/eat-apps-integration-with-lightspeed-k-series)
  
   Restaurants rely on multiple systems to manage the guest journey....

  [![](https://restaurant.eatapp.co/hs-fs/hubfs/image%20(18).png?width=200&name=image%20(18).png)](https://restaurant.eatapp.co/blog/eat-apps-pms-integrations-for-hotels)
  
  ### [Introducing Eat App’s PMS Integrations for...](https://restaurant.eatapp.co/blog/eat-apps-pms-integrations-for-hotels)
  
   Hotels are more than rooms. For many properties, restaurants are an...

  [![](https://restaurant.eatapp.co/hs-fs/hubfs/image%20(16).png?width=200&name=image%20(16).png)](https://restaurant.eatapp.co/blog/eat-app-supy-integration-smarter-restaurant-decisions-with-ai)
  
  ### [Introducing the Eat App × Supy Integration:...](https://restaurant.eatapp.co/blog/eat-app-supy-integration-smarter-restaurant-decisions-with-ai)
  
   Restaurants collect valuable data every day from reservations and...

   Featured guides & tools

  [View all](https://restaurant.eatapp.co/resources-and-guides)

  ![TripAdvisor & More Bookings (1)-1](https://restaurant.eatapp.co/hs-fs/hubfs/TripAdvisor%20%26%20More%20Bookings%20(1)-1.png?width=200&name=TripAdvisor%20%26%20More%20Bookings%20(1)-1.png)
  
  ### [Customer Acquisition Strategy eBook](https://restaurant.eatapp.co/free-customer-acquisition-guide-for-restaurants)
  
  How to get more guests online and triple your restaurant revenue.

  ![Google Bookings (1)-2](https://restaurant.eatapp.co/hs-fs/hubfs/Google%20Bookings%20(1)-2.png?width=200&name=Google%20Bookings%20(1)-2.png)
  
  ### [Set Up Google Reservations](https://restaurant.eatapp.co/restaurant-google-my-business-optimization-ebook)
  
  Receive bookings from millions of potential diners searching your restaurant on Google.

  ![Instagram Bookings (1)-1](https://restaurant.eatapp.co/hs-fs/hubfs/Instagram%20Bookings%20(1)-1.png?width=200&name=Instagram%20Bookings%20(1)-1.png)
  
  ### Instagram Booking Widget Checklist
  
  Activate your “Book now” button and allows diners to book from your IG profile.

  ![Facebook Integration Rectangle (1)-1-png](https://restaurant.eatapp.co/hs-fs/hubfs/Facebook%20Integration%20Rectangle%20(1)-1-png.webp?width=200&name=Facebook%20Integration%20Rectangle%20(1)-1-png.webp)
  
  ### [Turn Your Social Media Followers Into Guests](https://restaurant.eatapp.co/turn-social-media-followers-into-customers)
  
  This eBook guides you through social media integrations and how you can convert...

   Featured help articles

  [View all](https://restaurant.eatapp.co/knowledge)

  ![Eat App Overview](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/home/Eat%20App%20Overview.webp?width=200&name=Eat%20App%20Overview.webp)
  
  ### [Eat App Overview](https://restaurant.eatapp.co/knowledge/eat-app-overview)
  
  Overview of Eat App and our products

  ![Get Started](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/home/Get%20Started.webp?width=200&name=Get%20Started.webp)
  
  ### [Getting Started](https://restaurant.eatapp.co/knowledge/getting-started)
  
  How to set up your restaurant

  ![Featured Guides](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/home/Featured%20Guides.webp?width=200&name=Featured%20Guides.webp)
  
  ### [Feature Guides](https://restaurant.eatapp.co/knowledge/feature-guides)
  
  Detailed run-down of all our features

  ![FAQs](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/home/FAQs.webp?width=200&name=FAQs.webp)
  
  ### [FAQs](https://restaurant.eatapp.co/knowledge/faqs)
  
  We answer your burning questions

   Featured case studies

  [View all](https://restaurant.eatapp.co/blog/topic/case-studies)

  ![Image uploaded from iOS-8-1](https://restaurant.eatapp.co/hs-fs/hubfs/Image%20uploaded%20from%20iOS-8-1.webp?width=200&name=Image%20uploaded%20from%20iOS-8-1.webp)
  
  ### [Case Study: Moving from Pen and Paper..](https://restaurant.eatapp.co/blog/moving-pen-paper-to-reservation-software)
  
  Our latest case study takes a look at Bombay Bungalow - a newly re-branded...

  ![la-perle--jpeg](https://restaurant.eatapp.co/hs-fs/hubfs/la-perle--jpeg.jpeg?width=200&name=la-perle--jpeg.jpeg)
  
  ### [Case Study: Providing guests with..](https://restaurant.eatapp.co/blog/providing-guests-with-a-seamless-online-booking-option-and-improving-guest-loyalty)
  
  Our latest case study takes a look at not one but two exquisite restaurants..

  ![Ula\_hero\_small-scaled](https://restaurant.eatapp.co/hs-fs/hubfs/Ula_hero_small-scaled.webp?width=200&name=Ula_hero_small-scaled.webp)
  
  ### [Case Study: Putting Your Staff First](https://restaurant.eatapp.co/blog/case-study-putting-your-staff-first)
  
  Our latest case study takes a look at Dubai's most awarded F&B group, Solutions..

  ![download (1)](https://restaurant.eatapp.co/hs-fs/hubfs/download%20(1).webp?width=200&name=download%20(1).webp)
  
  ### [Case Study: Managing Large Restaurant Venues](https://restaurant.eatapp.co/blog/case-study-managing-a-large-restaurant-venue)
  
  Our latest case study takes a look at La Cuadra de Salvador, an exclusive..
  
   

   Featured AI prompt guides

  [View all](https://restaurant.eatapp.co/ai-restaurant-guides)

  ![Eat (34) (1)-2](https://restaurant.eatapp.co/hs-fs/hubfs/Eat%20(34)%20(1)-2.webp?width=200&name=Eat%20(34)%20(1)-2.webp)
  
  ### [Simplify your Restaurant Operations with AI](https://restaurant.eatapp.co/free-ai-operations-guide)
  
  Say hello to time spent driving revenue, improving operations..

  ![Eat (18) (1)-2](https://restaurant.eatapp.co/hs-fs/hubfs/Eat%20(18)%20(1)-2.webp?width=200&name=Eat%20(18)%20(1)-2.webp)
  
  ### [Create Responses to Guest Feedback](https://restaurant.eatapp.co/ai-guestfeedback-guide)
  
  Respond thoughtfully to reviews to show appreciation, address concerns..

  ![Fine-Dining-Restaurant-Menu-Design-1](https://restaurant.eatapp.co/hs-fs/hubfs/Fine-Dining-Restaurant-Menu-Design-1.png?width=200&name=Fine-Dining-Restaurant-Menu-Design-1.png)
  
  ### [Create the Ultimate Restaurant Menu with AI](https://restaurant.eatapp.co/ai-menu-guide)
  
  Design a menu that’s not only visually appealing but also tailored to your..

   Become A Partner

  [View all](https://restaurant.eatapp.co/become-a-partner-eat-app)

  ![become-a-partner](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/home/become-a-partner.png?width=200&name=become-a-partner.png)
  
  ### [Become a Partner](https://restaurant.eatapp.co/become-a-partner-eat-app)
  
  Boost Revenue with Eat App partner

  ![integration](https://restaurant.eatapp.co/hs-fs/hubfs/integration.png?width=200&name=integration.png)
  
  ### [Integrations](https://eatapp.co/integrations)
  
  Boost Revenue with Eat App integrations

  [Enterprise sales ![green-arrow](https://restaurant.eatapp.co/hubfs/Eatapp-2025/images/green-arrow.svg)](https://restaurant.eatapp.co/for-hospitality-groups)
  
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- [English](https://restaurant.eatapp.co/review-management)
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- [Русский](https://restaurant.eatapp.co/ru/review-management)
- [简体中文](https://restaurant.eatapp.co/zh-cn/review-management)

# Centralize, Monitor & Grow Your Online Reviews

With Eat App's Review Management Tool, take control of your restaurant's online presence. Track, respond, and analyze reviews from multiple platforms, all in one place.

[Explore our review management tool ![arrow-down](https://restaurant.eatapp.co/hubfs/eatapp-2024/images/table-management/arrow-down.svg)](https://admin.eatapp.co/sign_up?utm_source=Review+Management&utm_medium=Hero&utm_campaign=restaurant.eatapp.co&utm_content=Explore)

![review-hero](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/images/review-management/review-hero.png?width=2000&name=review-hero.png)

## All-in-One Reputation Dashboard

Get a complete, real-time view of your restaurant’s online reviews from platforms like Google and Facebook, all in one central dashboard. Easily monitor guest sentiment, reply to reviews, and uncover trends that help your business grow.

![Reputation Dashboard](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/images/review-management/Reputation%20Dashboard.webp?width=697&height=356&name=Reputation%20Dashboard.webp)

## Fast and flexible review management

Searchable reviews

Sentiment insights

Response timeline

Performance reports

Unified inbox

Searchable reviews

Quickly filter and search through thousands of reviews to find exactly what you’re looking for from keywords to specific platforms to star ratings.

[Try it out](https://admin.eatapp.co/sign_up?utm_source=Review+Management&utm_medium=Huddle+Reports&utm_campaign=restaurant.eatapp.co&utm_content=Try+it+out)

![Searchable reviews](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/images/review-management/Searchable%20reviews.webp?width=960&height=520&name=Searchable%20reviews.webp)

Sentiment insights

AI-powered sentiment analysis highlights trends and guest satisfaction in real time. Instantly spot areas for improvement and celebrate your wins.

[Try it out](https://admin.eatapp.co/sign_up?utm_source=Review+Management&utm_medium=Huddle+Reports&utm_campaign=restaurant.eatapp.co&utm_content=Try+it+out)

![Sentiment insights](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/images/review-management/Sentiment%20insights.webp?width=960&height=520&name=Sentiment%20insights.webp)

Response timeline

Stay on top of every review with a clear, time-stamped activity feed. Know exactly when reviews are received and how quickly your team responds.

[Try it out](https://admin.eatapp.co/sign_up?utm_source=Review+Management&utm_medium=Huddle+Reports&utm_campaign=restaurant.eatapp.co&utm_content=Try+it+out)

![Response timeline](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/images/review-management/Response%20timeline.webp?width=960&height=520&name=Response%20timeline.webp)

Performance reports

Track your average rating, review volume, and response rates with easy-to-read reports. Turn insights into action and watch your reputation grow.

[Try it out](https://admin.eatapp.co/sign_up?utm_source=Review+Management&utm_medium=Huddle+Reports&utm_campaign=restaurant.eatapp.co&utm_content=Try+it+out)

![Performance reports](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/images/review-management/Performance%20reports.webp?width=960&height=520&name=Performance%20reports.webp)

Unified inbox

Manage all your reviews from Google, Facebook and more in one place. No more switching between platforms, everything you need is right at your fingertips.

[Try it out](https://admin.eatapp.co/sign_up?utm_source=Review+Management&utm_medium=Huddle+Reports&utm_campaign=restaurant.eatapp.co&utm_content=Try+it+out)

![Unified inbox](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/images/review-management/Unified%20inbox.webp?width=960&height=520&name=Unified%20inbox.webp)

Searchable reviews

Sentiment insights

Response timeline

Performance reports

Unified inbox

Searchable reviews

Quickly filter and search through thousands of reviews to find exactly what you’re looking for from keywords to specific platforms to star ratings.

[Try it out](https://admin.eatapp.co/sign_up?utm_source=Review+Management&utm_medium=Huddle+Reports&utm_campaign=restaurant.eatapp.co&utm_content=Try+it+out)

![Searchable reviews](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/images/review-management/Searchable%20reviews.webp?width=960&height=520&name=Searchable%20reviews.webp)

Sentiment insights

AI-powered sentiment analysis highlights trends and guest satisfaction in real time. Instantly spot areas for improvement and celebrate your wins.

[Try it out](https://admin.eatapp.co/sign_up?utm_source=Review+Management&utm_medium=Huddle+Reports&utm_campaign=restaurant.eatapp.co&utm_content=Try+it+out)

![Sentiment insights](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/images/review-management/Sentiment%20insights.webp?width=960&height=520&name=Sentiment%20insights.webp)

Response timeline

Stay on top of every review with a clear, time-stamped activity feed. Know exactly when reviews are received and how quickly your team responds.

[Try it out](https://admin.eatapp.co/sign_up?utm_source=Review+Management&utm_medium=Huddle+Reports&utm_campaign=restaurant.eatapp.co&utm_content=Try+it+out)

![Response timeline](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/images/review-management/Response%20timeline.webp?width=960&height=520&name=Response%20timeline.webp)

Performance reports

Track your average rating, review volume, and response rates with easy-to-read reports. Turn insights into action and watch your reputation grow.

[Try it out](https://admin.eatapp.co/sign_up?utm_source=Review+Management&utm_medium=Huddle+Reports&utm_campaign=restaurant.eatapp.co&utm_content=Try+it+out)

![Performance reports](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/images/review-management/Performance%20reports.webp?width=960&height=520&name=Performance%20reports.webp)

Unified inbox

Manage all your reviews from Google, Facebook and more in one place. No more switching between platforms, everything you need is right at your fingertips.

[Try it out](https://admin.eatapp.co/sign_up?utm_source=Review+Management&utm_medium=Huddle+Reports&utm_campaign=restaurant.eatapp.co&utm_content=Try+it+out)

![Unified inbox](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/images/review-management/Unified%20inbox.webp?width=960&height=520&name=Unified%20inbox.webp)

## Complete Review Management Solution

![Reputation optimization](https://restaurant.eatapp.co/hubfs/Eatapp-2025/images/review-management/Reputation%20optimization.svg)

### Reputation optimization

Attract more guests by boosting your online reputation. Monitor, analyze and improve your review scores with powerful, built-in tools.

![Review response manager](https://restaurant.eatapp.co/hubfs/Eatapp-2025/images/review-management/Review%20response%20manager.svg)

### Review response manager

Stay organized with full control over your review responses. Track response times, set reminders and ensure every guest feels heard.

![Powered by AI](https://restaurant.eatapp.co/hubfs/Eatapp-2025/images/review-management/Powered%20by%20AI.svg)

### Powered by AI

Get automatic sentiment analysis, review summaries and insights to help you focus on what matters - the guest experience.

![iOS\_iPad\_Android\_and\_Web](https://restaurant.eatapp.co/hubfs/Eatapp-2025/images/review-management/iOS_iPad_Android_and_Web.svg)

### iOS, iPad, Android, and Web

Manage your reputation anytime, anywhere. Access your reviews, respond to guests and track performance from any device.

[Explore Review Management ![arrow-down](https://restaurant.eatapp.co/hubfs/eatapp-2024/images/table-management/arrow-down.svg)](https://admin.eatapp.co/sign_up?utm_source=Review+Management&utm_medium=Hero&utm_campaign=restaurant.eatapp.co&utm_content=Explore)

## Turn reviews into loyal guests

Your best marketing is what your guests say about you. Eat App helps you track, manage, and respond to every review, so you can turn happy customers into regulars and negative experiences into opportunities to impress.

![Turn reviews into loyal guests](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/images/review-management/Turn%20reviews%20into%20loyal%20guests.webp?width=960&height=520&name=Turn%20reviews%20into%20loyal%20guests.webp)

## Let automation handle the follow-up

Stop chasing down reviews manually. Set smart rules to automate responses, flag important feedback and alert your team when action is needed. Less time clicking, more time building relationships.

![Let automation handle the follow-up](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/images/review-management/Let%20automation%20handle%20the%20follow-up.webp?width=960&height=520&name=Let%20automation%20handle%20the%20follow-up.webp)

## Conversations that build trust

Reply to reviews and messages through SMS, WhatsApp or email, all from one place. Whether it’s a thank you or a quick fix, you’ll always be one step ahead, showing guests you care.

![Conversations that build trust](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/images/review-management/Conversations%20that%20build%20trust.webp?width=960&height=520&name=Conversations%20that%20build%20trust.webp)

## Easily manage guest and cover flow

![bx\_home-heart](https://restaurant.eatapp.co/hubfs/Eatapp-2025/images/review-management/bx_home-heart.svg)

### Seat more guests

Fill more of your floor with optimized seating technology.

![mdi\_printer](https://restaurant.eatapp.co/hubfs/Eatapp-2025/images/review-management/mdi_printer.svg)

### Chit printer

Print preferences in seconds to instantly and discretely share guest notes with kitchen and servers.

![time\_range](https://restaurant.eatapp.co/hubfs/Eatapp-2025/images/review-management/time_range.svg)

### Availability manager

Customize exactly how you operate with custom availability and shift settings that fill your floor in real-time.

![account\_star](https://restaurant.eatapp.co/hubfs/Eatapp-2025/images/review-management/account_star.svg)

### Guest tags

Robust guest profiles and tags give you the data you need to improve the guest experience.

![bx\_bar-chart-square](https://restaurant.eatapp.co/hubfs/Eatapp-2025/images/review-management/bx_bar-chart-square.svg)

### In-service insights

Receive real-time optimization insights to run more efficient, profit boosting service.

![POS](https://restaurant.eatapp.co/hubfs/Eatapp-2025/images/review-management/POS.svg)

### POS integration

Connect your POS for even more streamlined operations and data tracking.

## The complete review management platform

![Vector (20)](https://restaurant.eatapp.co/hs-fs/hubfs/eatapp-2024/images/table-management/Vector%20(20).png?width=84&height=84&name=Vector%20(20).png)

### Payments integration

![Analytics](https://restaurant.eatapp.co/hs-fs/hubfs/eatapp-2024/images/table-management/Analytics.png?width=64&height=64&name=Analytics.png)

### Trends and analytics

![material-symbols\_clinical-notes-rounded](https://restaurant.eatapp.co/hs-fs/hubfs/eatapp-2024/images/table-management/material-symbols_clinical-notes-rounded.png?width=84&height=84&name=material-symbols_clinical-notes-rounded.png)

### Shared notes

![mdi\_database-cog](https://restaurant.eatapp.co/hs-fs/hubfs/eatapp-2024/images/table-management/mdi_database-cog.png?width=84&height=84&name=mdi_database-cog.png)

### Connected guest database

![game-icons\_round-table](https://restaurant.eatapp.co/hs-fs/hubfs/eatapp-2024/images/table-management/game-icons_round-table.png?width=84&height=84&name=game-icons_round-table.png)

### Merge tables

![Vector (22)](https://restaurant.eatapp.co/hs-fs/hubfs/eatapp-2024/images/table-management/Vector%20(22).png?width=84&height=56&name=Vector%20(22).png)

### Guest profiles

![Vector (23)](https://restaurant.eatapp.co/hs-fs/hubfs/eatapp-2024/images/table-management/Vector%20(23).png?width=68&height=84&name=Vector%20(23).png)

### Manage servers

![bx\_line-chart](https://restaurant.eatapp.co/hs-fs/hubfs/eatapp-2024/images/table-management/bx_line-chart.png?width=84&height=84&name=bx_line-chart.png)

### Shift reports

![Lines-vector](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2023/Landing-page/Lines-vector.png?width=548&height=191&name=Lines-vector.png)

## All the tools you need to succeed online

![Online-reservations](https://restaurant.eatapp.co/hubfs/eatapp-2024/images/icon-image/Online-reservations.svg)

### Online reservations

Generate commission-free bookings, integrate with online channels, and reduce no-shows with advanced reservation tooling.

[Learn more](https://restaurant.eatapp.co/restaurant-reservation-software)

![Booking-channels](https://restaurant.eatapp.co/hubfs/eatapp-2024/images/icon-image/Booking-channels.svg)

### Booking channels

Increase online visibility by plugging your restaurant into the world’s largest booking channels in minutes.

[Learn more](https://restaurant.eatapp.co/booking-channels)

![Guest-database-&-CRM](https://restaurant.eatapp.co/hubfs/eatapp-2024/images/icon-image/Guest-database-%26-CRM.svg)

### Guest database & CRM

Automatically collect and organize guest data so that you can start offering personalized experiences that delight guests.

[Learn more](https://restaurant.eatapp.co/crm-restaurants)

![Waitlist](https://restaurant.eatapp.co/hubfs/eatapp-2024/images/icon-image/Waitlist.svg)

### Waitlist

Manage guest wait times efficiently and reduce congestion at the door with an integrated online waitlist suite.

[Learn more](https://restaurant.eatapp.co/waitlist)

![Marketing](https://restaurant.eatapp.co/hubfs/eatapp-2024/images/icon-image/Marketing.svg)

### Marketing

Drive loyalty, increase repeat visits and gain exposure with personalized, automated marketing campaigns.

[Learn more](https://restaurant.eatapp.co/restaurant-marketing)

![Reports-&-trends](https://restaurant.eatapp.co/hubfs/eatapp-2024/images/icon-image/Reports-%26-trends.svg)

### Reports & trends

Get a detailed insight into your restaurant’s performance and trends. Make data-driven decisions that optimize revenue and efficiency.

[Learn more](https://restaurant.eatapp.co/analytics)

## Have more questions about Review Management?

What is a review management tool?

A review management tool helps restaurants track, collect, analyze, and respond to guest feedback from multiple platforms like Google and Facebook, all in one unified dashboard. With Eat App’s Review Management Suite, you get centralized monitoring, real-time alerts, actionable analytics and a streamlined review response workflow that empowers your restaurant to take full control of its online reputation and guest experience. It’s the simplest way to manage, reply to, and understand your reviews, all from one easy-to-use dashboard.

How is this better than managing reviews manually?

Managing reviews manually means juggling multiple platforms, missing reviews, slow responses and limited insight into patterns in guest sentiment. With an automated review management platform you get:

- One inbox to view all reviews from all channels → no review gets lost
- Templates and automation → faster review responses, higher guest satisfaction
- Review analytics and trends → identify recurring issues in guest experience and turn them into opportunities
- Integration with your guest-book or table management system → connect reviews with reservation data and guest profiles  
  This all means your team spends less time switching tabs and more time improving service, reputation and bookings.

Why is managing reviews important?

Because in today’s restaurant landscape, “online reviews” essentially are word-of-mouth. Guest reviews influence search rankings (local SEO), drive bookings and affect your reputation. A strong review profile builds trust, encourages repeat visits and boosts visibility. If negative feedback isn’t addressed or your review volume is low, you risk losing potential diners and bookings. Managing reviews means turning feedback into insights, protecting your brand and elevating your guest experience.

How much does review management cost?

With Eat App, review management is built into the platform and priced transparently. The feature is available for Pro and Enterprise accounts, or as a standalone add-on for restaurants on Core plans. Pricing starts from just USD $15/month (for single location) when added to an existing subscription. For multi-location groups or full brand rollout, bundled pricing is available with full review monitoring, review-response templates, sentiment analytics and integrations with your CRM, guest-book and table management system.

Still have questions about table management? We’ll help you out

[Ask us](https://restaurant.eatapp.co/schedule-free-eat-app-consultation)

Managing online reviews is more than reputation maintenance, it’s a growth strategy. While most review management tools simply collect feedback, Eat App takes it a step further by connecting guest reviews directly to your restaurant’s operations, CRM and guest data.

With **Eat App Review Management**, you don’t just see reviews you understand them.  
The platform links each review to the actual guest profile, booking and visit history. This means you can identify repeat guests, track recurring feedback patterns and personalize follow-ups, all from the same dashboard that manages your reservations and CRM.

What makes Eat App different?

- **Unified ecosystem:** Unlike standalone review tools, Eat App’s review system is part of a complete restaurant management suite integrating reservations, waitlists, CRM and analytics.
- **Smart insights:** Built-in review analytics and sentiment tracking help you spot trends and make data-driven improvements.
- **Actionable automation:** Automatically tag feedback by service type, dining time, or staff to identify opportunities for operational improvement.
- **Integrated responses:** Reply to Google and Facebook reviews directly from your Eat App dashboard no platform switching.

By merging guest data with review insights, Eat App empowers restaurants to turn every piece of feedback into actionable intelligence improving service, boosting guest loyalty and strengthening your online presence in one seamless flow.

 Read More +

## Streamline your review management today

[![Get started](https://no-cache.hubspot.com/cta/default/3390327/288ce2b2-e251-4178-8760-a07b331ccfa7.png)](https://cta-redirect.hubspot.com/cta/redirect/3390327/288ce2b2-e251-4178-8760-a07b331ccfa7)

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[![Eat App](https://restaurant.eatapp.co/hs-fs/hubfs/Eat%20App%20Logo%20(3).webp?width=144&height=72&name=Eat%20App%20Logo%20(3).webp "Eat App")](https://restaurant.eatapp.co/)

Empowering restaurants, one table at a time Discover seamless dining with Eat App

[![Instagram Logo](https://restaurant.eatapp.co/hubfs/Eatapp-2023/Landing-page/vector-images/social-icons/Instagram-Icon.svg)](https://www.instagram.com/eatapp/) [![Facebook Logo](https://restaurant.eatapp.co/hubfs/Eatapp-2023/Landing-page/vector-images/social-icons/Facebook-Icon.svg)](https://www.facebook.com/eat.app.restaurant.reservations/) [![Twitter](https://restaurant.eatapp.co/hubfs/Eatapp-2023/Landing-page/vector-images/social-icons/Twitter-Icon.svg)](https://twitter.com/eatappco) [![youtube](https://restaurant.eatapp.co/hubfs/Eatapp-2023/Landing-page/vector-images/social-icons/Youtube-Icon.svg)](https://www.youtube.com/channel/UCh6BqA1lGljj3cixt3PQwJA) [![linkedin](https://restaurant.eatapp.co/hubfs/Eatapp-2023/Landing-page/vector-images/social-icons/Linkedin-Icon.svg)](https://ae.linkedin.com/company/eat-app)

[![google play](https://restaurant.eatapp.co/hubfs/Eatapp-2021/google-pay.svg)](https://play.google.com/store/apps/details?id=com.eatapp.clementine&hl=en&gl=US)

[![apple-play-store](https://restaurant.eatapp.co/hubfs/Eatapp-2021/app-store.svg)](https://apps.apple.com/us/app/eat-app-manager-for-iphone/id1481318419)

 Ask AI for a summary of Eat App

[![ChatGPT](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/icons/chat-gpt-logo.jpeg?width=52&height=52&name=chat-gpt-logo.jpeg)](https://chatgpt.com/?q=I%27m+a+restaurant+owner+evaluating+Eat+App.+Based+on+their+website%2C+can+you+summarize+what+Eat+App+does%2C+the+restaurant+operations+problems+it+solves%2C+its+reservation+and+table+management+features%2C+CRM+and+marketing+capabilities%2C+AI+features%2C+who+it%27s+built+for%2C+and+the+business+benefits%3F+Website%3A+https%3A%2F%2Frestaurant.eatapp.co%2Freview-management) [![Claude](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/icons/Claude-logo.webp?width=52&height=52&name=Claude-logo.webp)](https://claude.ai/new?q=I%27m+a+restaurant+owner+evaluating+Eat+App.+Based+on+their+website%2C+can+you+summarize+what+Eat+App+does%2C+the+restaurant+operations+problems+it+solves%2C+its+reservation+and+table+management+features%2C+CRM+and+marketing+capabilities%2C+AI+features%2C+who+it%27s+built+for%2C+and+the+business+benefits%3F+Website%3A+https%3A%2F%2Frestaurant.eatapp.co%2Freview-management) [![Perplexity](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/icons/Perplexity-logo.webp?width=52&height=52&name=Perplexity-logo.webp)](https://www.perplexity.ai/?q=I%27m+a+restaurant+owner+evaluating+Eat+App.+Based+on+their+website%2C+can+you+summarize+what+Eat+App+does%2C+the+restaurant+operations+problems+it+solves%2C+its+reservation+and+table+management+features%2C+CRM+and+marketing+capabilities%2C+AI+features%2C+who+it%27s+built+for%2C+and+the+business+benefits%3F+Website%3A+https%3A%2F%2Frestaurant.eatapp.co%2Freview-management) [![Gemini](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/icons/gemini-logo.png?width=52&height=52&name=gemini-logo.png)](https://www.google.com/search?udm=50&aep=11&q=I%27m+a+restaurant+owner+evaluating+Eat+App.+Based+on+their+website%2C+can+you+summarize+what+Eat+App+does%2C+the+restaurant+operations+problems+it+solves%2C+its+reservation+and+table+management+features%2C+CRM+and+marketing+capabilities%2C+AI+features%2C+who+it%27s+built+for%2C+and+the+business+benefits%3F+Website%3A+https%3A%2F%2Frestaurant.eatapp.co%2Freview-management) [![Grok](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/icons/Grok-logo.webp?width=52&height=52&name=Grok-logo.webp)](https://x.com/i/grok?text=I%27m+a+restaurant+owner+evaluating+Eat+App.+Based+on+their+website%2C+can+you+summarize+what+Eat+App+does%2C+the+restaurant+operations+problems+it+solves%2C+its+reservation+and+table+management+features%2C+CRM+and+marketing+capabilities%2C+AI+features%2C+who+it%27s+built+for%2C+and+the+business+benefits%3F+Website%3A+https%3A%2F%2Frestaurant.eatapp.co%2Freview-management)

Features

- [Reservation system](https://restaurant.eatapp.co/restaurant-reservation-software)
- [Table management](https://restaurant.eatapp.co/table-management)
- [CRM and guest profiles](https://restaurant.eatapp.co/crm-restaurants)
- [Marketing](https://restaurant.eatapp.co/restaurant-marketing)
- [Reports & trends](https://restaurant.eatapp.co/analytics)
- [Waitlist](https://restaurant.eatapp.co/waitlist)
- [WhatsApp messaging](https://restaurant.eatapp.co/whatsapp-messaging-for-restaurants)
- [Integrations](https://eatapp.co/integrations)

Company

- [About us](https://restaurant.eatapp.co/about)
- [Contact us](https://restaurant.eatapp.co/contact-us)
- [Privacy policy](https://restaurant.eatapp.co/privacy)
- [Terms of service](https://restaurant.eatapp.co/terms)
- [Careers](https://careers.eatapp.co/)
- [Demo](https://restaurant.eatapp.co/demo)
- [Pricing](https://restaurant.eatapp.co/pricing)
- [Trust portal](https://trust.eatapp.co/)
- [Become a partner](https://restaurant.eatapp.co/become-a-partner-eat-app)

Resources

- [The 13 Best Reservation Systems](https://restaurant.eatapp.co/blog/online-restaurant-reservation-systems)
- [Guide to Restaurant Marketing](https://restaurant.eatapp.co/restaurant-marketing-guide)
- [Guide to Customer Service](https://restaurant.eatapp.co/blog/restaurant-customer-service)
- [Guide to Making a Restaurant Website](https://restaurant.eatapp.co/blog/how-to-make-a-restaurant-website-a-complete-guide)
- [All articles](https://restaurant.eatapp.co/blog)

Compare us

- [OpenTable](https://restaurant.eatapp.co/compare/opentable-alternative)
- [Resy](https://restaurant.eatapp.co/compare/resy-alternative)
- [Yelp](https://restaurant.eatapp.co/compare/yelp-alternative)
- [SevenRooms](https://restaurant.eatapp.co/compare/sevenrooms-alternative)
- [ResOs](https://restaurant.eatapp.co/compare/resos-alternative)
- [Compare All](https://restaurant.eatapp.co/compare)

© Eat App. All rights reserved.

[Eat App is trusted & secure](https://trust.eatapp.co/)

```json
{
  "@context" : "https://schema.org",
  "@type" : "SoftwareApplication",
  "applicationCategory" : "BusinessApplication",
  "applicationSubCategory" : "Restaurant Management Software",
  "description" : "Manage and optimize your restaurant's online reviews with Eat App. Monitor, respond, and grow your reputation easily from one powerful platform.",
  "name" : "Eat App - Review Management",
  "offers" : {
    "@type" : "Offer",
    "availability" : "https://schema.org/InStock",
    "price" : "0",
    "priceCurrency" : "USD"
  },
  "operatingSystem" : "Web",
  "provider" : {
    "@type" : "Organization",
    "name" : "Eat App",
    "url" : "https://restaurant.eatapp.co"
  },
  "screenshot" : "https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/images/review-management/review-hero.png",
  "url" : "https://restaurant.eatapp.co/review-management"
}
```

```json
{
  "@context" : "https://schema.org",
  "@type" : "FAQPage",
  "mainEntity" : [ {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "A review management tool helps restaurants track, collect, analyze, and respond to guest feedback from multiple platforms like Google and Facebook, all in one unified dashboard. With Eat App’s Review Management Suite, you get centralized monitoring, real-time alerts, actionable analytics and a streamlined review response workflow that empowers your restaurant to take full control of its online reputation and guest experience. It’s the simplest way to manage, reply to, and understand your reviews, all from one easy-to-use dashboard."
    },
    "name" : "What is a review management tool?"
  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "Managing reviews manually means juggling multiple platforms, missing reviews, slow responses and limited insight into patterns in guest sentiment. With an automated review management platform you get: One inbox to view all reviews from all channels → no review gets lost Templates and automation → faster review responses, higher guest satisfaction Review analytics and trends → identify recurring issues in guest experience and turn them into opportunities Integration with your guest-book or table management system → connect reviews with reservation data and guest profiles This all means your team spends less time switching tabs and more time improving service, reputation and bookings."
    },
    "name" : "How is this better than managing reviews manually?"
  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "Because in today’s restaurant landscape, “online reviews” essentially are word-of-mouth. Guest reviews influence search rankings (local SEO), drive bookings and affect your reputation. A strong review profile builds trust, encourages repeat visits and boosts visibility. If negative feedback isn’t addressed or your review volume is low, you risk losing potential diners and bookings. Managing reviews means turning feedback into insights, protecting your brand and elevating your guest experience."
    },
    "name" : "Why is managing reviews important?"
  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "With Eat App, review management is built into the platform and priced transparently. The feature is available for Pro and Enterprise accounts, or as a standalone add-on for restaurants on Core plans. Pricing starts from just USD $15/month (for single location) when added to an existing subscription. For multi-location groups or full brand rollout, bundled pricing is available with full review monitoring, review-response templates, sentiment analytics and integrations with your CRM, guest-book and table management system."
    },
    "name" : "How much does review management cost?"
  } ]
}
```