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All-in-One Reputation Dashboard

Get a complete, real-time view of your restaurant’s online reviews from platforms like Google and Facebook, all in one central dashboard. Easily monitor guest sentiment, reply to reviews, and uncover trends that help your business grow.

Reputation Dashboard

Fast and flexible review management

Searchable reviews
Sentiment insights
Response timeline
Performance reports
Unified inbox
Searchable reviews

Quickly filter and search through thousands of reviews to find exactly what you’re looking for from keywords to specific platforms to star ratings.

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Searchable reviews
Sentiment insights

AI-powered sentiment analysis highlights trends and guest satisfaction in real time. Instantly spot areas for improvement and celebrate your wins.

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Sentiment insights
Response timeline

Stay on top of every review with a clear, time-stamped activity feed. Know exactly when reviews are received and how quickly your team responds.

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Response timeline
Performance reports

Track your average rating, review volume, and response rates with easy-to-read reports. Turn insights into action and watch your reputation grow.

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Performance reports
Unified inbox

Manage all your reviews from Google, Facebook and more in one place. No more switching between platforms, everything you need is right at your fingertips.

Try it out
Unified inbox
Searchable reviews
Sentiment insights
Response timeline
Performance reports
Unified inbox
Searchable reviews

Quickly filter and search through thousands of reviews to find exactly what you’re looking for from keywords to specific platforms to star ratings.

Try it out
Searchable reviews
Sentiment insights

AI-powered sentiment analysis highlights trends and guest satisfaction in real time. Instantly spot areas for improvement and celebrate your wins.

Try it out
Sentiment insights
Response timeline

Stay on top of every review with a clear, time-stamped activity feed. Know exactly when reviews are received and how quickly your team responds.

Try it out
Response timeline
Performance reports

Track your average rating, review volume, and response rates with easy-to-read reports. Turn insights into action and watch your reputation grow.

Try it out
Performance reports
Unified inbox

Manage all your reviews from Google, Facebook and more in one place. No more switching between platforms, everything you need is right at your fingertips.

Try it out
Unified inbox

Complete Review Management Solution

Reputation optimization

Reputation optimization

Attract more guests by boosting your online reputation. Monitor, analyze and improve your review scores with powerful, built-in tools.

Review response manager

Review response manager

Stay organized with full control over your review responses. Track response times, set reminders and ensure every guest feels heard.

Powered by AI

Powered by AI

Get automatic sentiment analysis, review summaries and insights to help you focus on what matters - the guest experience.

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iOS, iPad, Android, and Web

Manage your reputation anytime, anywhere. Access your reviews, respond to guests and track performance from any device.

Turn reviews into loyal guests

Your best marketing is what your guests say about you. Eat App helps you track, manage, and respond to every review, so you can turn happy customers into regulars and negative experiences into opportunities to impress.

Turn reviews into loyal guests

Let automation handle the follow-up

Stop chasing down reviews manually. Set smart rules to automate responses, flag important feedback and alert your team when action is needed. Less time clicking, more time building relationships.

Let automation handle the follow-up

Conversations that build trust

Reply to reviews and messages through SMS, WhatsApp or email, all from one place. Whether it’s a thank you or a quick fix, you’ll always be one step ahead, showing guests you care.

Conversations that build trust

Easily manage guest and cover flow

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Seat more guests

Fill more of your floor with optimized seating technology.

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Chit printer

Print preferences in seconds to instantly and discretely share guest notes with kitchen and servers.

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Availability manager

Customize exactly how you operate with custom availability and shift settings that fill your floor in real-time.

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Guest tags

Robust guest profiles and tags give you the data you need to improve the guest experience.

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In-service insights

Receive real-time optimization insights to run more efficient, profit boosting service.

POS

POS integration

Connect your POS for even more streamlined operations and data tracking.

The complete review management platform

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Payments integration

Analytics

Trends and analytics

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Shared notes

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Connected guest database

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Merge tables

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Guest profiles

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Manage servers

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Shift reports

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All the tools you need to succeed online

Online-reservations

Online reservations

Generate commission-free bookings, integrate with online channels, and reduce no-shows with advanced reservation tooling.

Booking-channels

Booking channels

Increase online visibility by plugging your restaurant into the world’s largest booking channels in minutes.

Guest-database-&-CRM

Guest database & CRM

Automatically collect and organize guest data so that you can start offering personalized experiences that delight guests.

Waitlist

Waitlist

Manage guest wait times efficiently and reduce congestion at the door with an integrated online waitlist suite.

Marketing

Marketing

Drive loyalty, increase repeat visits and gain exposure with personalized, automated marketing campaigns.

Reports-&-trends

Reports & trends

Get a detailed insight into your restaurant’s performance and trends. Make data-driven decisions that optimize revenue and efficiency.

Have more questions about Review Management?

What is a review management tool?

A review management tool helps restaurants track, collect, analyze, and respond to guest feedback from multiple platforms like Google and Facebook, all in one unified dashboard. With Eat App’s Review Management Suite, you get centralized monitoring, real-time alerts, actionable analytics and a streamlined review response workflow that empowers your restaurant to take full control of its online reputation and guest experience. It’s the simplest way to manage, reply to, and understand your reviews, all from one easy-to-use dashboard.

How is this better than managing reviews manually?
Why is managing reviews important?
How much does review management cost?

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Streamline your review management today

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In today’s hospitality industry, managing online reviews is more than reputation maintenance it’s a growth strategy. While most review management tools simply collect feedback, Eat App takes it a step further by connecting guest reviews directly to your restaurant’s operations, CRM and guest data.

With Eat App Review Management, you don’t just see reviews you understand them.
The platform links each review to the actual guest profile, booking and visit history. This means you can identify repeat guests, track recurring feedback patterns and personalize follow-ups, all from the same dashboard that manages your reservations and CRM.

What makes Eat App different?

  • Unified ecosystem: Unlike standalone review tools, Eat App’s review system is part of a complete restaurant management suite integrating reservations, waitlists, CRM and analytics.

  • Smart insights: Built-in review analytics and sentiment tracking help you spot trends and make data-driven improvements.

  • Actionable automation: Automatically tag feedback by service type, dining time, or staff to identify opportunities for operational improvement.

  • Integrated responses: Reply to Google and Facebook reviews directly from your Eat App dashboard no platform switching.

By merging guest data with review insights, Eat App empowers restaurants to turn every piece of feedback into actionable intelligence improving service, boosting guest loyalty and strengthening your online presence in one seamless flow.