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How to use AI to craft great responses
Here’s a complete AI guide to help create great responses; acknowledge and personalize, stay professional, address concerns directly, and show appreciation. Turn feedback into an opportunity!
Acknowledge and personalize
Recognize the guest’s experience with specifics from their review.
Maintain professionalism
Keep your tone polite, positive, and constructive.
Address concerns directly
Apologize if necessary and explain how you’ll address their concerns.
Join the future of restaurant operations today
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