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Restaurant Guide to Managing Customers with Food Allergies
According to the World Health Organisation, around 1-3 per cent of the adult population and and 4-6 per cent of children suffer from food allergies. The severity of reactions...
Restaurant Theory: Mastering the Guest Experience 'Cycle of Service'
The best restaurant managers know this - when a guest is in the house…Nothing Else Matters! All too often restaurateurs focus on the mechanics of the restaurant: is the table...
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