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guest-experience

Guest experience

Build and maintain a loyal customer base by providing a stellar customer experience. Learn about the latest guest experience trends and insights with the Eat App team.

Guest Experience

Restaurant Loyalty Guide 2025: 33 Proven Strategies to Drive Repeat Visits

In 2025, the best restaurant loyalty programs do more than just offer points or discounts. Successful restaurants use customer data to create loyalty programs that feel personal,...

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13 May 2025

Guest Experience

Discover the Best Ways to Engage Restaurant Customers

Want to know how to engage restaurant customers effectively? This guide breaks down actionable strategies to boost customer satisfaction, build loyalty, and create unforgettable...

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24 April 2025

Guest Experience

How to Greet Customers in a Restaurant and Improve Your Guest Experience in 2025

Greet guests quickly, politely, and with a smile. Use their names if known. Avoid casual phrases like “Hi guys” or “Just one?” - they feel impersonal. A poor greeting can ruin a...

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13 April 2025

Guest Experience

The Open-Hand Service Method: Proper Server Etiquette Explained

I’ve worked with many restaurant owners, and one thing is clear -exceptional service sets fine dining establishments apart. One key technique that top restaurants use is the...

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22 March 2025

Guest Experience

Understanding the Core Values of a Restaurant

Core values are vital for a restaurant’s success. They guide daily operations, influence customer experiences, and shape the overall culture. When you understand the values of a...

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21 March 2025

Guest Experience

10 Best Review Sites for Restaurants in 2025

Looking for the best review sites for restaurants? In 2025, knowing where to list your restaurant online can boost your visibility and attract more customers. This article...

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12 January 2025

Guest Experience

Table for One? Turn Solo Diners into Repeat Guests with These Tips

I don’t think this is something restaurants typically consider, but how can you make a solo diner feel more comfortable? Listen, I know when it comes to revenue, attracting a...

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12 September 2024

Guest Experience

How to Share Your Location on WhatsApp: A Restaurant Owner’s Guide

As a restaurant owner, one of the most important things about your business is that customers can find your location. Whether you’re serving locals or tourists, being able to...

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2 September 2024

Guest Experience

What is a POS System in a Restaurant? How to Choose?

If you're new to the restaurant game or a die-hard traditionalist, you might be scratching your head and wondering, "What's a POS system?" Well, it's an important piece of tech...

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8 August 2024

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