guest-experience

Guest experience

Build and maintain a loyal customer base by providing a stellar customer experience. Learn about the latest guest experience trends and insights with the Eat App team.

Guest Experience

The Open-Hand Service Method: Proper Server Etiquette Explained

I’ve worked with many restaurant owners, and one thing is clear -exceptional service sets fine dining establishments apart. One key technique that top restaurants use is the...

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22 March 2025

Guest Experience

Understanding the Core Values of a Restaurant

Core values are vital for a restaurant’s success. They guide daily operations, influence customer experiences, and shape the overall culture. When you understand the values of a...

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21 March 2025

Guest Experience

10 Best Review Sites for Restaurants in 2025

Looking for the best review sites for restaurants? In 2025, knowing where to list your restaurant online can boost your visibility and attract more customers. This article...

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12 January 2025

Guest Experience

Table for One? Turn Solo Diners into Repeat Guests with These Tips

I don’t think this is something restaurants typically consider, but how can you make a solo diner feel more comfortable? Listen, I know when it comes to revenue, attracting a...

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12 September 2024

Guest Experience

How to Share Your Location on WhatsApp: A Restaurant Owner’s Guide

As a restaurant owner, one of the most important things about your business is that customers can find your location. Whether you’re serving locals or tourists, being able to...

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2 September 2024

Guest Experience

What is a POS System? Your Ultimate Guide

If you're new to the restaurant game or a die-hard traditionalist, you might be scratching your head and wondering, "What's a POS system?" Well, it's an important piece of tech...

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8 August 2024

Guest Experience

How to Greet Restaurant Customers & Enhance Guest Experience (2025)

Greeting customers quickly and with care, using their names when you can, and showing respect are key to making a great first impression. As hosts and hostesses, you play an...

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6 August 2024

Guest Experience

Front of House vs. Back of House: Key Restaurant Differences

Are you an executive chef or restaurant owner wondering about the differences between the front and back of the house? The front of the house (FOH) includes everything diners...

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30 July 2024

Guest Experience

What is a restaurant CRM and why is it important for restaurants?

In the restaurant industry, maintaining good guest relationships is just as important as having a functioning kitchen. But between running a restaurant and managing its finances,...

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25 July 2024

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