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How To Get More Tips For Your Servers with Pay-at-Table

April 26, 2023 1 min
Author
VP of Product at Eat App
Reviewed by
Co-founder and CEO of Eat App

We are thrilled to announce that Eat App now has a Pay-At-Table solution via our partner Spades. Pay at the table will revolutionize the way you handle payments.

With the use of pay-at-the-table systems like Spades, restaurants can expect bigger tips.


 

What is pay-at-table? 

Pay-at-table is a restaurant cheque or bill payment system for dine-in customers. Guests scan a QR code at the table and directly access their itemized bill online. They can then pay the bill, including adding tips or splitting the payment with a credit card, debit card, Apple pay or google pay - directly from their phone.

Why is this the best solution to increase tips?

It's already been shown that using a credit cards or digital payment solution increases average tip size. Pay-at-table is an evolution of this by automatically prompting the guest to leave a tip before paying. When prompted in this way the guest the much more likely to leave a higher tip. Additionally, this technology allows servers to cover more tables, resulting in more table turns and more tips per service.

How to activate pay-at-table at your venue

With the integration of Spades and Eat App, the solution to triple your servers' tips is quick and easy. But, before we take a look at the step-by-step guide your business needs to do to maximize its potential, let's explore the benefits of the Spades and Eat App integration.

A step-by-step guide to Spades & Eat App integration:

  1. Sign up for both Spades and Eat App accounts.
  2. Connect Spades to your venue's existing POS system (Spades can help you with this)
  3. Onboard to Eat App and can use Eat App to handle online and in-house reservations.
  4. QR Codes on every table to encourage tipping.
  5. Promote the use of the Spades and Eat App to your customers through marketing materials, social media, and in-venue signage.
  6. Monitor your venue's analytics and use the data to make informed decisions and improvements.
  7. Collect your extra tips!

Integrating Spades and Eat App can have a transformative effect on a venue's ability to maximize tips and overall revenue. By streamlining the tipping process, enhancing the customer experience, and leveraging data-driven insights, venues can attract and retain loyal customers.

Key Takeaways

  • Increase average tip size up to 40% with pay-at-table technology 
  • Increasing tips lead to happier staff and increased revenue for the restaurant.
  • Improving the guest experience through personalized service can also increase tips.
  • Pay-at-table is easy to set-up and integrated with your POS and Reservation System.
  • Spades and Eat App together streamlines the payment process and increases the likelihood of customers leaving a tip.
Contents

Author

VP of Product at Eat App

Joseph Boston is a seasoned product leader and advisor, specializing in B2B restaurant management solutions. Currently serving as a Product Director at Eat App, Joseph focuses on optimizing guest management experiences through strategic improvements and cross-functional collaboration. Joseph is dedicated to empowering restaurant businesses worldwide to thrive and succeed in an ever-evolving industry landscape.

Reviewed by

Nezar Kadhem

Nezar Kadhem

Co-founder and CEO of Eat App

He is a regular speaker and panelist at industry events, contributing on topics such as digital transformation in the hospitality industry, revenue channel optimization and dine-in experience.

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