--- title: Keeping Your Regulars Happy with GBL Group description: GBL is one of Bahrain's restaurant success stories. In just five years the company has opened four hugely popular restaurants on the island, and with a fifth opening soon they are not slowing down. image: https://restaurant.eatapp.co/hubfs/The%20Hazel%20Team%20at%20GBL%20(1).webp --- [![Eat App Logo](https://restaurant.eatapp.co/hubfs/Eatapp-2023/Landing-page/eat-app-logo.svg)](https://restaurant.eatapp.co) [Log in](https://admin.eatapp.co/sign_in) - Product Product Features - [![Online reservations](https://restaurant.eatapp.co/hubfs/EAtapp-2022/images/2023-updated-home/menu-icons/bx_globe.svg) Online Reservations](https://restaurant.eatapp.co/restaurant-reservation-software) - [![Powered by AI](https://restaurant.eatapp.co/hubfs/Powered%20by%20AI.svg) AI Powered](https://restaurant.eatapp.co/ai-restaurant-software) - [![Booking channels](https://restaurant.eatapp.co/hubfs/EAtapp-2022/images/2023-updated-home/menu-icons/Vector.svg) Booking Channels](https://restaurant.eatapp.co/booking-channels) - [![WhatsApp Brand icon (1)](https://restaurant.eatapp.co/hubfs/WhatsApp%20Brand%20icon%20(1).svg) WhatsApp Messaging](https://restaurant.eatapp.co/whatsapp-messaging-for-restaurants) - 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a.. ![case-studies-icon](https://restaurant.eatapp.co/hubfs/Eatapp-2025/home/case-studies-icon.svg) ### [Providing guests with seamless online booking options](https://restaurant.eatapp.co/blog/providing-guests-with-a-seamless-online-booking-option-and-improving-guest-loyalty) Our latest case study takes a look at not one but two exquisite... [Enterprise sales ![green-arrow](https://restaurant.eatapp.co/hubfs/Eatapp-2025/images/green-arrow.svg)](https://restaurant.eatapp.co/for-hospitality-groups) [Request demo ![green-arrow](https://restaurant.eatapp.co/hubfs/Eatapp-2025/images/green-arrow.svg)](https://restaurant.eatapp.co/cs/c/?cta_guid=68ca4857-91b1-4db2-824c-4376712a3271&signature=AAH58kEI6d6HW7QesiG7NRf_zGKfpw00dg&utm_referrer=https%3A%2F%2Fapp.hubspot.com%2F&portal_id=3390327&pageId=134702448477&placement_guid=4061114a-c5d0-48e7-a157-a53b2b49732c&click=bdaa4274-956d-45f7-84e0-ee74382ad6de&redirect_url=APefjpHhhS1kTetesBqywNwoHrwbNq-GZOVIXw67IxzkRCvnoRl3bd7B1Qxpua2engDEnPHo4PggEFIL2UlBJ6aT2TsHwO-9Bxk6n8HujPjU2UG2YkaB0CdQOYISHC_ZDgMcLJafABw-_vEAhqZpFX8Wk11SlL41AEuAfrzIWNvuhdY0KgiYtzy2QHcwOaWsm5ArVWyEoChVD2FYdWQgq990hg_BIk9HYRMCzEzbSl-ko4AH7xwIw2JWN_ZMFCyn0WRUqxq4-p6XDZ4Ie-c73i1rfUEEqtIU7g&hsutk=f119a48eaaca834954aba37a26f03d71&canon=https%3A%2F%2Frestaurant.eatapp.co%2F&ts=1758189673927&__hstc=45788219.f119a48eaaca834954aba37a26f03d71.1758094528211.1758094528211.1758094528211.1) - [Pricing](https://restaurant.eatapp.co/pricing) Pricing - [How it works?](https://restaurant.eatapp.co/demo) How it works? - Resources Resources Learn - [![Eat App Blog](https://restaurant.eatapp.co/hubfs/EAtapp-2022/images/2023-updated-home/menu-icons/Vector%20(2).svg) Blogs](https://restaurant.eatapp.co/blog) - [![How to guides](https://restaurant.eatapp.co/hubfs/EAtapp-2022/images/2023-updated-home/menu-icons/Group.svg) Guides & Tools](https://restaurant.eatapp.co/resources-and-guides) - [![Help center](https://restaurant.eatapp.co/hubfs/EAtapp-2022/images/2023-updated-home/menu-icons/Vector%20(3).svg) Help Center](https://restaurant.eatapp.co/knowledge) - [![case-studies](https://restaurant.eatapp.co/hubfs/Eatapp-2025/images/case-studies.svg) Case Studies](https://restaurant.eatapp.co/blog/topic/case-studies) - [![Ai Prompt guide Brand icon](https://restaurant.eatapp.co/hubfs/Ai%20Prompt%20guide%20Brand%20icon.svg) AI Prompt Guides](https://restaurant.eatapp.co/ai-restaurant-guides) - [![become a partner](https://restaurant.eatapp.co/hubfs/Eatapp-2025/icons/become%20a%20partner.svg) Become a partner](https://restaurant.eatapp.co/become-a-partner-eat-app) Featured blogs [View all](https://restaurant.eatapp.co/blog) [![](https://restaurant.eatapp.co/hs-fs/hubfs/image%20(16).png?width=200&name=image%20(16).png)](https://restaurant.eatapp.co/blog/eat-app-supy-integration-smarter-restaurant-decisions-with-ai) ### [Introducing the Eat App × Supy Integration:...](https://restaurant.eatapp.co/blog/eat-app-supy-integration-smarter-restaurant-decisions-with-ai) Restaurants collect valuable data every day from reservations and... [![](https://restaurant.eatapp.co/hs-fs/hubfs/image%20(15).png?width=200&name=image%20(15).png)](https://restaurant.eatapp.co/blog/eat-app-myautobot-voice-ai-integration) ### [Introducing the Eat App × MyAutobot Voice AI...](https://restaurant.eatapp.co/blog/eat-app-myautobot-voice-ai-integration) Your restaurant phone handles much more than reservations. Guests... AI prompt guides [View all](https://restaurant.eatapp.co/resources-and-guides) ![TripAdvisor & More Bookings (1)-1](https://restaurant.eatapp.co/hs-fs/hubfs/TripAdvisor%20%26%20More%20Bookings%20(1)-1.png?width=1812&height=1072&name=TripAdvisor%20%26%20More%20Bookings%20(1)-1.png) ### [Customer Acquisition Strategy eBook](https://restaurant.eatapp.co/free-customer-acquisition-guide-for-restaurants) How to get more guests online and triple your restaurant revenue. ![Google Bookings (1)-2](https://restaurant.eatapp.co/hs-fs/hubfs/Google%20Bookings%20(1)-2.png?width=1812&height=1072&name=Google%20Bookings%20(1)-2.png) ### [Set Up Google Reservations](https://restaurant.eatapp.co/restaurant-google-my-business-optimization-ebook) Receive bookings from millions of potential diners searching your restaurant on Google. Featured blogs [View all](https://restaurant.eatapp.co/blog) [![](https://restaurant.eatapp.co/hs-fs/hubfs/image%20(16).png?width=200&name=image%20(16).png)](https://restaurant.eatapp.co/blog/eat-app-supy-integration-smarter-restaurant-decisions-with-ai) ### [Introducing the Eat App × Supy Integration:...](https://restaurant.eatapp.co/blog/eat-app-supy-integration-smarter-restaurant-decisions-with-ai) Restaurants collect valuable data every day from reservations and... [![](https://restaurant.eatapp.co/hs-fs/hubfs/image%20(15).png?width=200&name=image%20(15).png)](https://restaurant.eatapp.co/blog/eat-app-myautobot-voice-ai-integration) ### [Introducing the Eat App × MyAutobot Voice AI...](https://restaurant.eatapp.co/blog/eat-app-myautobot-voice-ai-integration) Your restaurant phone handles much more than reservations. Guests... [![service charge](https://restaurant.eatapp.co/hs-fs/hubfs/Eat%20(57)%20(1)-1.webp?width=200&name=Eat%20(57)%20(1)-1.webp)](https://restaurant.eatapp.co/blog/what-is-service-charge) ### [What Is Service Charge? The 2026 Guide for...](https://restaurant.eatapp.co/blog/what-is-service-charge) Six people, one long table, a $180 tab. The check lands and the... [![](https://restaurant.eatapp.co/hs-fs/hubfs/image%20(14).png?width=200&name=image%20(14).png)](https://restaurant.eatapp.co/blog/eat-app-mews-integration) ### [Introducing the Eat App × Mews Integration](https://restaurant.eatapp.co/blog/eat-app-mews-integration) Hotels are increasingly looking for technology that connects the... Featured guides & tools [View all](https://restaurant.eatapp.co/resources-and-guides) ![TripAdvisor & More Bookings (1)-1](https://restaurant.eatapp.co/hs-fs/hubfs/TripAdvisor%20%26%20More%20Bookings%20(1)-1.png?width=200&name=TripAdvisor%20%26%20More%20Bookings%20(1)-1.png) ### [Customer Acquisition Strategy eBook](https://restaurant.eatapp.co/free-customer-acquisition-guide-for-restaurants) How to get more guests online and triple your restaurant revenue. ![Google Bookings (1)-2](https://restaurant.eatapp.co/hs-fs/hubfs/Google%20Bookings%20(1)-2.png?width=200&name=Google%20Bookings%20(1)-2.png) ### [Set Up Google Reservations](https://restaurant.eatapp.co/restaurant-google-my-business-optimization-ebook) Receive bookings from millions of potential diners searching your restaurant on Google. ![Instagram Bookings (1)-1](https://restaurant.eatapp.co/hs-fs/hubfs/Instagram%20Bookings%20(1)-1.png?width=200&name=Instagram%20Bookings%20(1)-1.png) ### Instagram Booking Widget Checklist Activate your “Book now” button and allows diners to book from your IG profile. ![Facebook Integration Rectangle (1)-1-png](https://restaurant.eatapp.co/hs-fs/hubfs/Facebook%20Integration%20Rectangle%20(1)-1-png.webp?width=200&name=Facebook%20Integration%20Rectangle%20(1)-1-png.webp) ### [Turn Your Social Media Followers Into Guests](https://restaurant.eatapp.co/turn-social-media-followers-into-customers) This eBook guides you through social media integrations and how you can convert... Featured help articles [View all](https://restaurant.eatapp.co/knowledge) ![Eat App Overview](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/home/Eat%20App%20Overview.webp?width=200&name=Eat%20App%20Overview.webp) ### [Eat App Overview](https://restaurant.eatapp.co/knowledge/eat-app-overview) Overview of Eat App and our products ![Get Started](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/home/Get%20Started.webp?width=200&name=Get%20Started.webp) ### [Getting Started](https://restaurant.eatapp.co/knowledge/getting-started) How to set up your restaurant ![Featured Guides](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/home/Featured%20Guides.webp?width=200&name=Featured%20Guides.webp) ### [Feature Guides](https://restaurant.eatapp.co/knowledge/feature-guides) Detailed run-down of all our features ![FAQs](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/home/FAQs.webp?width=200&name=FAQs.webp) ### [FAQs](https://restaurant.eatapp.co/knowledge/faqs) We answer your burning questions Featured case studies [View all](https://restaurant.eatapp.co/blog/topic/case-studies) ![Image uploaded from iOS-8-1](https://restaurant.eatapp.co/hs-fs/hubfs/Image%20uploaded%20from%20iOS-8-1.webp?width=200&name=Image%20uploaded%20from%20iOS-8-1.webp) ### [Case Study: Moving from Pen and Paper..](https://restaurant.eatapp.co/blog/moving-pen-paper-to-reservation-software) Our latest case study takes a look at Bombay Bungalow - a newly re-branded... ![la-perle--jpeg](https://restaurant.eatapp.co/hs-fs/hubfs/la-perle--jpeg.jpeg?width=200&name=la-perle--jpeg.jpeg) ### [Case Study: Providing guests with..](https://restaurant.eatapp.co/blog/providing-guests-with-a-seamless-online-booking-option-and-improving-guest-loyalty) Our latest case study takes a look at not one but two exquisite restaurants.. ![Ula\_hero\_small-scaled](https://restaurant.eatapp.co/hs-fs/hubfs/Ula_hero_small-scaled.webp?width=200&name=Ula_hero_small-scaled.webp) ### [Case Study: Putting Your Staff First](https://restaurant.eatapp.co/blog/case-study-putting-your-staff-first) Our latest case study takes a look at Dubai's most awarded F&B group, Solutions.. ![download (1)](https://restaurant.eatapp.co/hs-fs/hubfs/download%20(1).webp?width=200&name=download%20(1).webp) ### [Case Study: Managing Large Restaurant Venues](https://restaurant.eatapp.co/blog/case-study-managing-a-large-restaurant-venue) Our latest case study takes a look at La Cuadra de Salvador, an exclusive..   Featured AI prompt guides [View all](https://restaurant.eatapp.co/ai-restaurant-guides) ![Eat (34) (1)-2](https://restaurant.eatapp.co/hs-fs/hubfs/Eat%20(34)%20(1)-2.webp?width=200&name=Eat%20(34)%20(1)-2.webp) ### [Simplify your Restaurant Operations with AI](https://restaurant.eatapp.co/free-ai-operations-guide) Say hello to time spent driving revenue, improving operations.. ![Eat (18) (1)-2](https://restaurant.eatapp.co/hs-fs/hubfs/Eat%20(18)%20(1)-2.webp?width=200&name=Eat%20(18)%20(1)-2.webp) ### [Create Responses to Guest Feedback](https://restaurant.eatapp.co/ai-guestfeedback-guide) Respond thoughtfully to reviews to show appreciation, address concerns.. ![Fine-Dining-Restaurant-Menu-Design-1](https://restaurant.eatapp.co/hs-fs/hubfs/Fine-Dining-Restaurant-Menu-Design-1.png?width=200&name=Fine-Dining-Restaurant-Menu-Design-1.png) ### [Create the Ultimate Restaurant Menu with AI](https://restaurant.eatapp.co/ai-menu-guide) Design a menu that’s not only visually appealing but also tailored to your.. Become A Partner [View all](https://restaurant.eatapp.co/become-a-partner-eat-app) ![become-a-partner](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/home/become-a-partner.png?width=200&name=become-a-partner.png) ### [Become a Partner](https://restaurant.eatapp.co/become-a-partner-eat-app) Boost Revenue with Eat App partner ![integration](https://restaurant.eatapp.co/hs-fs/hubfs/integration.png?width=200&name=integration.png) ### [Integrations](https://eatapp.co/integrations) Boost Revenue with Eat App integrations [Enterprise sales ![green-arrow](https://restaurant.eatapp.co/hubfs/Eatapp-2025/images/green-arrow.svg)](https://restaurant.eatapp.co/for-hospitality-groups) [Request demo ![green-arrow](https://restaurant.eatapp.co/hubfs/Eatapp-2025/images/green-arrow.svg)](https://restaurant.eatapp.co/cs/c/?cta_guid=68ca4857-91b1-4db2-824c-4376712a3271&signature=AAH58kEI6d6HW7QesiG7NRf_zGKfpw00dg&utm_referrer=https%3A%2F%2Fapp.hubspot.com%2F&portal_id=3390327&pageId=134702448477&placement_guid=4061114a-c5d0-48e7-a157-a53b2b49732c&click=bdaa4274-956d-45f7-84e0-ee74382ad6de&redirect_url=APefjpHhhS1kTetesBqywNwoHrwbNq-GZOVIXw67IxzkRCvnoRl3bd7B1Qxpua2engDEnPHo4PggEFIL2UlBJ6aT2TsHwO-9Bxk6n8HujPjU2UG2YkaB0CdQOYISHC_ZDgMcLJafABw-_vEAhqZpFX8Wk11SlL41AEuAfrzIWNvuhdY0KgiYtzy2QHcwOaWsm5ArVWyEoChVD2FYdWQgq990hg_BIk9HYRMCzEzbSl-ko4AH7xwIw2JWN_ZMFCyn0WRUqxq4-p6XDZ4Ie-c73i1rfUEEqtIU7g&hsutk=f119a48eaaca834954aba37a26f03d71&canon=https%3A%2F%2Frestaurant.eatapp.co%2F&ts=1758189673927&__hstc=45788219.f119a48eaaca834954aba37a26f03d71.1758094528211.1758094528211.1758094528211.1) [Log in](https://admin.eatapp.co/sign_in) [![Request Demo](https://no-cache.hubspot.com/cta/default/3390327/4061114a-c5d0-48e7-a157-a53b2b49732c.png)](https://cta-redirect.hubspot.com/cta/redirect/3390327/4061114a-c5d0-48e7-a157-a53b2b49732c) [![Try for free](https://no-cache.hubspot.com/cta/default/3390327/58270d17-5d39-4474-8a2e-f9d7891343cc.png)](https://cta-redirect.hubspot.com/cta/redirect/3390327/58270d17-5d39-4474-8a2e-f9d7891343cc) ,h3 [All blogs](https://restaurant.eatapp.co/blog)![arrow](https://restaurant.eatapp.co/hs-fs/hubfs/eatapp-2024/images/social-icon/arrow.png?width=8&height=12&name=arrow.png) [Case Studies](https://restaurant.eatapp.co/blog/topic/case-studies) # Keeping Your Regulars Happy with GBL Group Published: March 5, 2020 3 min Author [![Ryan Andrews](https://restaurant.eatapp.co/hs-fs/hubfs/ryan.webp?width=46&height=46&name=ryan.webp)](https://restaurant.eatapp.co/blog/author/ryan-andrews) [Ryan Andrews](https://restaurant.eatapp.co/blog/author/ryan-andrews) Director of Marketing at Eat App Reviewed by [![Nezar Kadhem](https://restaurant.eatapp.co/hs-fs/hubfs/Nezar%20Kadhem.webp?width=512&height=512&name=Nezar%20Kadhem.webp)](https://restaurant.eatapp.co/blog/author/nezar-kadhem) [Nezar Kadhem](https://restaurant.eatapp.co/blog/author/nezar-kadhem) Co-founder and CEO of Eat App [![facebook](https://restaurant.eatapp.co/hubfs/eatapp-2024/images/social-icon/facebook.svg)](https://www.facebook.com/sharer/sharer.php?u=https://restaurant.eatapp.co/blog/keeping-your-regulars-happy-with-gbl-group) [![linkedIn](https://restaurant.eatapp.co/hubfs/eatapp-2024/images/social-icon/linkdin.svg)](http://www.linkedin.com/shareArticle?mini=true&url=https://restaurant.eatapp.co/blog/keeping-your-regulars-happy-with-gbl-group&title=Keeping%20Your%20Regulars%20Happy%20with%20GBL%20Group) [![whatsapp](https://restaurant.eatapp.co/hubfs/eatapp-2024/images/social-icon/watsapp.svg)](https://api.whatsapp.com/send?text=Keeping%20Your%20Regulars%20Happy%20with%20GBL%20Group:%20https://restaurant.eatapp.co/blog/keeping-your-regulars-happy-with-gbl-group) [![twiter](https://restaurant.eatapp.co/hubfs/eatapp-2024/images/social-icon/twitter.svg)](https://twitter.com/intent/tweet?url=https://restaurant.eatapp.co/blog/keeping-your-regulars-happy-with-gbl-group&text=Keeping%20Your%20Regulars%20Happy%20with%20GBL%20Group) Author [![Ryan Andrews](https://restaurant.eatapp.co/hs-fs/hubfs/ryan.webp?width=46&height=46&name=ryan.webp)](https://restaurant.eatapp.co/blog/author/ryan-andrews) [Ryan Andrews](https://restaurant.eatapp.co/blog/author/ryan-andrews) Director of Marketing at Eat App Reviewed by [![Nezar Kadhem](https://restaurant.eatapp.co/hs-fs/hubfs/Nezar%20Kadhem.webp?width=512&height=512&name=Nezar%20Kadhem.webp)](https://restaurant.eatapp.co/blog/author/nezar-kadhem) [Nezar Kadhem](https://restaurant.eatapp.co/blog/author/nezar-kadhem) Co-founder and CEO of Eat App GBL is one of Bahrain's restaurant success stories. In just five years the company has opened four hugely popular restaurants on the island, and with a fifth opening soon they are not slowing down. The restaurant market is Bahrain is a tough nut to crack. Centered in what's known as Block 338, Bahrain's restaurant district contains a many venues all competing for the attention of the country's small, but very discerning, restaurant crowd. Standing out here requires deep local knowledge, a unique concept and forward thinking service.   Founded by three entrepreneurs - one German, one Bahrani and one Lebanese - hence the name "GBL", the [company](http://www.gbl-group.co/) is built around the idea of merging cultures, strong brand and a 3hands-on approach from the founding team. So far it's been a runaway success. ![The Hazel Team at GBL ](https://restaurant.eatapp.co/hs-fs/hubfs/The%20Hazel%20Team%20at%20GBL%20(1).webp?width=782&height=587&name=The%20Hazel%20Team%20at%20GBL%20(1).webp) Over the past 5 years, GBL has figured out a winning formula to succeed in this market. They operate a small restaurant/lounge venue with 75 seats called Hazel, a multi menu Arabic and Mediterranean restaurant aimed more at families, a fine dining Caribbean concept called Viola, (did someone say island vibes?), and soon to open Latin cocktail bar called Escobar. GBL uses [Eat App](https://restaurant.eatapp.co/restaurant-reservation-software) across all their venues to manage reservations, operations and guest data. Marc, the operations manger of GBL, is clear why the group has grown so quickly. It's not just one element they got right but combination of vision, brand, team and of course customer experience. As Marc points out "being an operator of business, whether you’re in restaurants or any other sector, it’s all about bottom lines and making money. Making money is great and there’s a lot of restaurants who do make money here in Bahrain, but for me, something that stands out for our brand is our people, our staff and what culture we bring into the group." Opening and running multiple restaurant concepts under the same umbrella, one has to be comfortable with uncertainty, but there is one constant we see time and again with successful operators - a relentless focus on the customer experience. For GBL, getting the customer experience right is at the heart of everything they do. "I really feel that the quality of our staff and the service that we give to the overall customer experience is what sets us apart. That to me is what I look at as success, when I can go in there and go, “Wow, I had a really good time. I had a memorable experience." ![The Hazel Restaurant ](https://restaurant.eatapp.co/hs-fs/hubfs/The%20Hazel%20Restaurant%20(1).webp?width=782&height=522&name=The%20Hazel%20Restaurant%20(1).webp) Getting it right is a delicate balance. Hazel, one of the group's most popular restaurants, has only 75 bookable seats. "That makes it really tough when you have 400 people who want a reservation every Friday", says Marc. For any operator, this is a great problem to have, but the limited number of available covers also means Hazel wants to makes sure they are prioritizing their regulars on an ongoing basis. This is where Eat App comes in. "It makes it a lot easier for us to track our regulars, to track our spend for customers, to track any special requests or notes that customers make", says Marc. "We give our regulars that extra bit of service. With Eat App we're able to see what table they like and what time they usually come in." At Hazel, the host stand and main restaurant floor are on different levels so maintaining seamless communication between upstairs and downstairs is vital. "We have an Eat App reservation system in our reception, which our host staff use to make telephone/internet/SMS bookings. Then we also have the Eat App system upstairs on our restaurant floor, which obviously is linked with the reception downstairs, and it just gives a digital visual view of our reservations at any point for all our staff," notes Marc. The system is constantly in sync across the restaurant so everyone is always on the same page and has a single source of information they can trust. "From an operations perspective on the floor, it really helps us in terms of staying flexible. If we have certain events and we have to move tables around and change table numbers, we can easily do that. So visually, for headwaiters or someone from the floor staff who wants to quickly see what’s happening or some updates, it’s really easy for us to check that." ![Experience a private venue ](https://restaurant.eatapp.co/hs-fs/hubfs/Experience%20a%20private%20venue%20(1).webp?width=782&height=621&name=Experience%20a%20private%20venue%20(1).webp) ## POS integration helps with keeping the regulars happy With Eat App's industry first technology, GBL integrates their POS and reservation systems, allowing them and share revenue data across their restaurants. This technology gives the team an extra edge when it comes to building and maintaining a strong set of regular clientele. "We can track what our regular reservations are drinking, what are they eating, without having to manually type in information. It can all be linked." says Marc. Armed with this data they can gain insight into what their most loyal customers preferences and feed this knowledge back into menu development, operations and marketing. "This is a huge game-changer when it comes to being able to do market-specific campaigns towards a specific clientele." says Marc, "that was one thing which I really enjoyed."  ## Setting up the future  Whether it’s fine dining Caribbean food or merging multiple concepts into one it's clear that the team at GBL aren't afraid to make bold moves in Bahrain's growing restaurant scene. With Escobar - a Latin themed cocktail lounge - that looks set to continue. The one facet that won’t change is the group's dedication to giving their best customers that extra special level of service. At Eat App, we're happy to help them on that mission. Contents [Try Eat App](https://admin.eatapp.co/sign_up?utm_source=Blog&utm_medium=Sidebar&utm_campaign=restaurant.eatapp.co&utm_content=keeping-your-regulars-happy-with-gbl-group) ![](https://restaurant.eatapp.co/hs-fs/hubfs/The%20Hazel%20Team%20at%20GBL%20(1).webp?width=670&height=440&name=The%20Hazel%20Team%20at%20GBL%20(1).webp) Author [![Ryan Andrews](https://restaurant.eatapp.co/hs-fs/hubfs/ryan.webp?width=46&height=46&name=ryan.webp)](https://restaurant.eatapp.co/blog/author/ryan-andrews) [Ryan Andrews](https://restaurant.eatapp.co/blog/author/ryan-andrews) Director of Marketing at Eat App For the past 7+ years Ryan has been focused on helping restaurants succeed with digital marketing and front-of-house operations. He is Director Marketing at Eat App. [![author-linkedIn](https://restaurant.eatapp.co/hs-fs/hubfs/EAtapp-2022/images/Blog/mdi_linkedin.png?width=24&height=24&name=mdi_linkedin.png)](https://www.linkedin.com/in/ryan-andrews-655956a9/) Reviewed by [![Nezar Kadhem](https://restaurant.eatapp.co/hs-fs/hubfs/Nezar%20Kadhem.webp?width=512&height=512&name=Nezar%20Kadhem.webp) Nezar Kadhem Co-founder and CEO of Eat App](https://restaurant.eatapp.co/blog/author/nezar-kadhem) He is a regular speaker and panelist at industry events, contributing on topics such as digital transformation in the hospitality industry, revenue channel optimization and dine-in experience. 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[Eat App is trusted & secure](https://trust.eatapp.co/) ```json { "@context" : "https://schema.org", "@type" : "Article", "articleSection" : "Case Studies", "author" : { "@type" : "Person", "description" : "For the past 7+ years Ryan has been focused on helping restaurants succeed with digital marketing and front-of-house operations. 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