Greet guests quickly, politely, and with a smile. Use their names if known. Avoid casual phrases like “Hi guys” or “Just one?” - they feel impersonal. A poor greeting can ruin a...
Each year, we compile a list of our favorite great restaurant websites, evaluating them based on overall design, attention to detail, and the unique features that restaurants use...
Building strong customer relationships has now become the key to restaurant success, given that repeat customers accounted for 35% of online orders in 2022, up from 29% in 2021...
Our latest case study takes a look at Bombay Bungalow - a newly re-branded and re-named traditional meets contemporary Indian restaurant located in the popular Beach area of...
No-shows happen when guests make a reservation but don’t show up - and they can seriously hurt your bottom line. Let’s break it down. If you run a 100-seat restaurant and 50% of...
Valentine's Day isn't just a celebration of love -- it's also a multi-billion dollar industry. From gifts for that special someone to romantic dinners, the “Feast of Saint...
Looking for the best review sites for restaurants? In 2025, knowing where to list your restaurant online can boost your visibility and attract more customers. This article...
The paint is dry, the tables laid and your staff is trained and raring to go. Now’s the time to fling open those doors and invite in the customers by holding your official launch...
IG-ers - as frequent users of Instagram are called – post upwards of 100 million videos and photos each day, and many of those are pizzas, burgers, steaks, and other edibles. 30%...
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