Ryan Andrews

As a restaurant owner, you can have the best ambiance, excellent menu, ample waitstaff coverage and still lose customers to your competitors. Then again, you can have naive...

Eat App has introduced Automated Guest Reviews, a powerful CRM feature that enables restaurants to collect diner feedback seamlessly. Integrated directly into your reservation and...

Here's a sobering stat: the hospitality industry has a 73% annual turnover rate, according to the U.S. Bureau of Labor Statistics. That means you're constantly training new staff,...

Greet guests quickly, politely, and with a smile. Use their names if known. Avoid casual phrases like “Hi guys” or “Just one?” - they feel impersonal. A poor greeting can ruin a...

Each year, we compile a list of our favorite great restaurant websites, evaluating them based on overall design, attention to detail, and the unique features that restaurants use...

Our latest case study takes a look at Bombay Bungalow - a newly re-branded and re-named traditional meets contemporary Indian restaurant located in the popular Beach area of...

No-shows happen when guests make a reservation but don’t show up - and they can seriously hurt your bottom line. Let’s break it down. If you run a 100-seat restaurant and 50% of...

Valentine's Day isn't just a celebration of love -- it's also a multi-billion dollar industry. From gifts for that special someone to romantic dinners, the “Feast of Saint...

Looking for the best review sites for restaurants? In 2025, knowing where to list your restaurant online can boost your visibility and attract more customers. This article...