Elana Kroon

Quick guide: 9 restaurant reservation software problems to avoid Multi-channel sync failures: Booking channels that update at different speeds create double booking windows ...

Most operators don’t go shopping for a new booking system because something broke. They go looking because the renewal quote landed higher than last year. Or because the SMS...

Somewhere behind your host stand there's a box of restaurant comment cards nobody has opened since spring. That's not a dig. Almost every restaurant has that box. Cards go out,...

Two completely different things in American restaurant payroll go by the name "tip credit." They have almost nothing to do with each other. One will get you sued if you botch...

Nobody warns you about the second one. You open it because the first restaurant is busy and everyone keeps asking. For four months it's fine. Then the original slips — a quieter...

Key Takeaways: Eat App vs OpenTable vs Resy Eat App offers commission-free reservations, built-in waitlist management, and AI-powered table optimization for busy restaurants. ...

Great food gets someone through the door once. A reason to come back gets them through the door fifty times. Those are two completely different problems, and most restaurants are...

Run a restaurant, and you're basically a professional guesser. How many servers for the Friday lunch rush? How much produce for a long weekend nobody can really call? Get it wrong...

Running a restaurant is two jobs in one. The first you fell in love with: great food, a full room, regulars who bring their friends. The second is quieter and far less romantic....