---
title: Elana Kroon - Blog
description: Elana Kroon used to work in restaurants before becoming a journalist and expert restaurant industry content creator at Eat App.
image: https://restaurant.eatapp.co/hubfs/Eat%20App%20Product%20Suite%20Updated.webp
---

[![Eat App Logo](https://restaurant.eatapp.co/hubfs/Eatapp-2023/Landing-page/eat-app-logo.svg)](https://restaurant.eatapp.co)

[Log in](https://admin.eatapp.co/sign_in)

- Product
  
  Product
  
  Features
  
    - [![Online reservations](https://restaurant.eatapp.co/hubfs/EAtapp-2022/images/2023-updated-home/menu-icons/bx_globe.svg) Online Reservations](https://restaurant.eatapp.co/restaurant-reservation-software)
    - [![Powered by AI](https://restaurant.eatapp.co/hubfs/Powered%20by%20AI.svg) AI Powered](https://restaurant.eatapp.co/ai-restaurant-software)
    - [![Booking channels](https://restaurant.eatapp.co/hubfs/EAtapp-2022/images/2023-updated-home/menu-icons/Vector.svg) Booking Channels](https://restaurant.eatapp.co/booking-channels)
    - [![WhatsApp Brand icon (1)](https://restaurant.eatapp.co/hubfs/WhatsApp%20Brand%20icon%20(1).svg) WhatsApp Messaging](https://restaurant.eatapp.co/whatsapp-messaging-for-restaurants)
    - [![Table management](https://restaurant.eatapp.co/hubfs/EAtapp-2022/images/2023-updated-home/menu-icons/Vector%20(1).svg) Table management](https://restaurant.eatapp.co/table-management)
    - [![loyality-icon](https://restaurant.eatapp.co/hubfs/eatapp-2024/loyality-icon.svg) Loyalty Suite](https://restaurant.eatapp.co/loyalty-suite)
    - [![Guest database and crm](https://restaurant.eatapp.co/hubfs/EAtapp-2022/images/2023-updated-home/menu-icons/Group%20289293.svg) Guest database & CRM](https://restaurant.eatapp.co/crm-restaurants)
    - [![shift-management-icon](https://restaurant.eatapp.co/hubfs/shift-management-icon.svg) Shift management](https://restaurant.eatapp.co/shift-management)
    - [![reports and trends](https://restaurant.eatapp.co/hubfs/EAtapp-2022/images/2023-updated-home/menu-icons/Group%20289294.svg) Reports & Trends](https://restaurant.eatapp.co/analytics)
    - [![pay-at-table](https://restaurant.eatapp.co/hubfs/Eatapp-2025/images/pay-at-table/pay-at-table.svg) Pay At Table](https://restaurant.eatapp.co/pay-at-table)
    - [![Waitlist](https://restaurant.eatapp.co/hubfs/EAtapp-2022/images/2023-updated-home/menu-icons/Group%20289295.svg) Waitlist](https://restaurant.eatapp.co/waitlist)
    - [![event-management](https://restaurant.eatapp.co/hubfs/Eatapp-2025/global/icons/event-management.svg) Event Management](https://restaurant.eatapp.co/event-management-software)
    - [![review-management](https://restaurant.eatapp.co/hubfs/Eatapp-2025/images/review-management.svg) Review Management](https://restaurant.eatapp.co/review-management)
    - [![venue-management](https://restaurant.eatapp.co/hubfs/Eatapp-2025/venue-management.svg) Venue Management](https://restaurant.eatapp.co/venue-management)

  Eat App for
  
    - [![Host Stand Image](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/home/Host%20Stand%20Image.webp?width=400&height=202&name=Host%20Stand%20Image.webp) ![Host stand](https://restaurant.eatapp.co/hubfs/eva_person-outline.svg) Host Stand](https://restaurant.eatapp.co/host-stand)
    - [![Dine In Image](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/home/Dine%20In%20Image.webp?width=400&height=202&name=Dine%20In%20Image.webp) ![dine in experience](https://restaurant.eatapp.co/hubfs/fluent_food-24-regular-1.svg) Dine-in Experience](https://restaurant.eatapp.co/dine-in-experience)
    - [![Marketing Image](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/home/Marketing%20Image.webp?width=400&height=202&name=Marketing%20Image.webp) ![marketing](https://restaurant.eatapp.co/hubfs/nimbus_marketing.svg) Marketing](https://restaurant.eatapp.co/restaurant-marketing)
    - [![Integrations Image](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/home/Integrations%20Image.webp?width=400&height=202&name=Integrations%20Image.webp) ![Integrations](https://restaurant.eatapp.co/hubfs/icon-park-outline_connect.svg) Integrations](https://eatapp.co/integrations)

  [Enterprise sales ![green-arrow](https://restaurant.eatapp.co/hubfs/Eatapp-2025/images/green-arrow.svg)](https://restaurant.eatapp.co/for-hospitality-groups)
  
  [Request demo ![green-arrow](https://restaurant.eatapp.co/hubfs/Eatapp-2025/images/green-arrow.svg)](https://restaurant.eatapp.co/cs/c/?cta_guid=68ca4857-91b1-4db2-824c-4376712a3271&signature=AAH58kEI6d6HW7QesiG7NRf_zGKfpw00dg&utm_referrer=https%3A%2F%2Fapp.hubspot.com%2F&portal_id=3390327&pageId=134702448477&placement_guid=4061114a-c5d0-48e7-a157-a53b2b49732c&click=bdaa4274-956d-45f7-84e0-ee74382ad6de&redirect_url=APefjpHhhS1kTetesBqywNwoHrwbNq-GZOVIXw67IxzkRCvnoRl3bd7B1Qxpua2engDEnPHo4PggEFIL2UlBJ6aT2TsHwO-9Bxk6n8HujPjU2UG2YkaB0CdQOYISHC_ZDgMcLJafABw-_vEAhqZpFX8Wk11SlL41AEuAfrzIWNvuhdY0KgiYtzy2QHcwOaWsm5ArVWyEoChVD2FYdWQgq990hg_BIk9HYRMCzEzbSl-ko4AH7xwIw2JWN_ZMFCyn0WRUqxq4-p6XDZ4Ie-c73i1rfUEEqtIU7g&hsutk=f119a48eaaca834954aba37a26f03d71&canon=https%3A%2F%2Frestaurant.eatapp.co%2F&ts=1758189673927&__hstc=45788219.f119a48eaaca834954aba37a26f03d71.1758094528211.1758094528211.1758094528211.1)
- Customers
  
  Customers
  
  Eat App for
  
    - [![Restaurants Image](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/home/Restaurants%20Image.webp?width=400&height=202&name=Restaurants%20Image.webp) ![For restaurants](https://restaurant.eatapp.co/hubfs/fluent_food-24-regular-1.svg) Restaurants](https://restaurant.eatapp.co/software-for-restaurants)
    - [![Enterprise Image](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/home/Enterprise%20Image.webp?width=400&height=202&name=Enterprise%20Image.webp) ![Enterprise](https://restaurant.eatapp.co/hubfs/ri_hotel-line.svg) Enterprise](https://restaurant.eatapp.co/for-hospitality-groups)
    - [![Hospitality Image](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/home/Hospitality%20Image.webp?width=400&height=202&name=Hospitality%20Image.webp) ![Hospitality groups](https://restaurant.eatapp.co/hubfs/ri_community-line.svg) Hospitality Groups](https://restaurant.eatapp.co/for-hospitality-groups)
    - [![Cafes](https://restaurant.eatapp.co/hubfs/Coffee-1.svg) Cafes](https://restaurant.eatapp.co/software-for-cafes)
    - [![Hotels Image](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/home/Hotels%20Image.webp?width=400&height=202&name=Hotels%20Image.webp) ![Hotels](https://restaurant.eatapp.co/hubfs/lucide_concierge-bell.svg) Hotels](https://restaurant.eatapp.co/for-hotels)
    - [![Bars & Brewery Image](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/home/Bars%20%26%20Brewery%20Image.webp?width=400&height=202&name=Bars%20%26%20Brewery%20Image.webp) ![Bars & Breweries](https://restaurant.eatapp.co/hubfs/Vector-4.svg) Bars & Breweries](https://restaurant.eatapp.co/software-for-bars)
    - [![Nightlife Image](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/home/Nightlife%20Image.webp?width=400&height=202&name=Nightlife%20Image.webp) ![Nightlife](https://restaurant.eatapp.co/hubfs/Clip%20path%20group.svg) Nightlife](https://restaurant.eatapp.co/software-for-nightclubs)

   Case studies

  [View all](https://restaurant.eatapp.co/blog/topic/case-studies)

  ![case-studies-icon](https://restaurant.eatapp.co/hubfs/Eatapp-2025/home/case-studies-icon.svg)
  
  ### [Moving from Pen and Paper to Reservation Software](https://restaurant.eatapp.co/blog/moving-pen-paper-to-reservation-software)
  
  Our latest case study takes a look at Bombay Bungalow - a..

  ![case-studies-icon](https://restaurant.eatapp.co/hubfs/Eatapp-2025/home/case-studies-icon.svg)
  
  ### [Providing guests with seamless online booking options](https://restaurant.eatapp.co/blog/providing-guests-with-a-seamless-online-booking-option-and-improving-guest-loyalty)
  
  Our latest case study takes a look at not one but two exquisite...

  [Enterprise sales ![green-arrow](https://restaurant.eatapp.co/hubfs/Eatapp-2025/images/green-arrow.svg)](https://restaurant.eatapp.co/for-hospitality-groups)
  
  [Request demo ![green-arrow](https://restaurant.eatapp.co/hubfs/Eatapp-2025/images/green-arrow.svg)](https://restaurant.eatapp.co/cs/c/?cta_guid=68ca4857-91b1-4db2-824c-4376712a3271&signature=AAH58kEI6d6HW7QesiG7NRf_zGKfpw00dg&utm_referrer=https%3A%2F%2Fapp.hubspot.com%2F&portal_id=3390327&pageId=134702448477&placement_guid=4061114a-c5d0-48e7-a157-a53b2b49732c&click=bdaa4274-956d-45f7-84e0-ee74382ad6de&redirect_url=APefjpHhhS1kTetesBqywNwoHrwbNq-GZOVIXw67IxzkRCvnoRl3bd7B1Qxpua2engDEnPHo4PggEFIL2UlBJ6aT2TsHwO-9Bxk6n8HujPjU2UG2YkaB0CdQOYISHC_ZDgMcLJafABw-_vEAhqZpFX8Wk11SlL41AEuAfrzIWNvuhdY0KgiYtzy2QHcwOaWsm5ArVWyEoChVD2FYdWQgq990hg_BIk9HYRMCzEzbSl-ko4AH7xwIw2JWN_ZMFCyn0WRUqxq4-p6XDZ4Ie-c73i1rfUEEqtIU7g&hsutk=f119a48eaaca834954aba37a26f03d71&canon=https%3A%2F%2Frestaurant.eatapp.co%2F&ts=1758189673927&__hstc=45788219.f119a48eaaca834954aba37a26f03d71.1758094528211.1758094528211.1758094528211.1)
- [Pricing](https://restaurant.eatapp.co/pricing)
  
  Pricing
- [How it works?](https://restaurant.eatapp.co/demo)
  
  How it works?
- Resources
  
  Resources
  
  Learn
  
    - [![Eat App Blog](https://restaurant.eatapp.co/hubfs/EAtapp-2022/images/2023-updated-home/menu-icons/Vector%20(2).svg) Blogs](https://restaurant.eatapp.co/blog)
    - [![How to guides](https://restaurant.eatapp.co/hubfs/EAtapp-2022/images/2023-updated-home/menu-icons/Group.svg) Guides & Tools](https://restaurant.eatapp.co/resources-and-guides)
    - [![Help center](https://restaurant.eatapp.co/hubfs/EAtapp-2022/images/2023-updated-home/menu-icons/Vector%20(3).svg) Help Center](https://restaurant.eatapp.co/knowledge)
    - [![case-studies](https://restaurant.eatapp.co/hubfs/Eatapp-2025/images/case-studies.svg) Case Studies](https://restaurant.eatapp.co/blog/topic/case-studies)
    - [![Ai Prompt guide Brand icon](https://restaurant.eatapp.co/hubfs/Ai%20Prompt%20guide%20Brand%20icon.svg) AI Prompt Guides](https://restaurant.eatapp.co/ai-restaurant-guides)
    - [![become a partner](https://restaurant.eatapp.co/hubfs/Eatapp-2025/icons/become%20a%20partner.svg) Become a partner](https://restaurant.eatapp.co/become-a-partner-eat-app)

   Featured blogs

  [View all](https://restaurant.eatapp.co/blog)

  [![](https://restaurant.eatapp.co/hs-fs/hubfs/image%20(16).png?width=200&name=image%20(16).png)](https://restaurant.eatapp.co/blog/eat-app-supy-integration-smarter-restaurant-decisions-with-ai)
  
  ### [Introducing the Eat App × Supy Integration:...](https://restaurant.eatapp.co/blog/eat-app-supy-integration-smarter-restaurant-decisions-with-ai)
  
   Restaurants collect valuable data every day from reservations and...

  [![Best Restaurant Management Software](https://restaurant.eatapp.co/hs-fs/hubfs/POS2-1.webp?width=200&name=POS2-1.webp)](https://restaurant.eatapp.co/blog/ultimate-guide-to-restaurant-management-software)
  
  ### [Restaurant Software in 2026: 14 Tools...](https://restaurant.eatapp.co/blog/ultimate-guide-to-restaurant-management-software)
  
   Ask ten operators what restaurant management software means, and...

   AI prompt guides

  [View all](https://restaurant.eatapp.co/resources-and-guides)

  ![TripAdvisor & More Bookings (1)-1](https://restaurant.eatapp.co/hs-fs/hubfs/TripAdvisor%20%26%20More%20Bookings%20(1)-1.png?width=1812&height=1072&name=TripAdvisor%20%26%20More%20Bookings%20(1)-1.png)
  
  ### [Customer Acquisition Strategy eBook](https://restaurant.eatapp.co/free-customer-acquisition-guide-for-restaurants)
  
  How to get more guests online and triple your restaurant revenue.

  ![Google Bookings (1)-2](https://restaurant.eatapp.co/hs-fs/hubfs/Google%20Bookings%20(1)-2.png?width=1812&height=1072&name=Google%20Bookings%20(1)-2.png)
  
  ### [Set Up Google Reservations](https://restaurant.eatapp.co/restaurant-google-my-business-optimization-ebook)
  
  Receive bookings from millions of potential diners searching your restaurant on Google.

   Featured blogs

  [View all](https://restaurant.eatapp.co/blog)

  [![](https://restaurant.eatapp.co/hs-fs/hubfs/image%20(16).png?width=200&name=image%20(16).png)](https://restaurant.eatapp.co/blog/eat-app-supy-integration-smarter-restaurant-decisions-with-ai)
  
  ### [Introducing the Eat App × Supy Integration:...](https://restaurant.eatapp.co/blog/eat-app-supy-integration-smarter-restaurant-decisions-with-ai)
  
   Restaurants collect valuable data every day from reservations and...

  [![Best Restaurant Management Software](https://restaurant.eatapp.co/hs-fs/hubfs/POS2-1.webp?width=200&name=POS2-1.webp)](https://restaurant.eatapp.co/blog/ultimate-guide-to-restaurant-management-software)
  
  ### [Restaurant Software in 2026: 14 Tools...](https://restaurant.eatapp.co/blog/ultimate-guide-to-restaurant-management-software)
  
   Ask ten operators what restaurant management software means, and...

  [![](https://restaurant.eatapp.co/hs-fs/hubfs/image%20(15).png?width=200&name=image%20(15).png)](https://restaurant.eatapp.co/blog/eat-app-myautobot-voice-ai-integration)
  
  ### [Introducing the Eat App × MyAutobot Voice AI...](https://restaurant.eatapp.co/blog/eat-app-myautobot-voice-ai-integration)
  
   Your restaurant phone handles much more than reservations. Guests...

  [![service charge](https://restaurant.eatapp.co/hs-fs/hubfs/Eat%20(57)%20(1)-1.webp?width=200&name=Eat%20(57)%20(1)-1.webp)](https://restaurant.eatapp.co/blog/what-is-service-charge)
  
  ### [What Is Service Charge? The 2026 Guide for...](https://restaurant.eatapp.co/blog/what-is-service-charge)
  
   Six people, one long table, a $180 tab. The check lands and the...

   Featured guides & tools

  [View all](https://restaurant.eatapp.co/resources-and-guides)

  ![TripAdvisor & More Bookings (1)-1](https://restaurant.eatapp.co/hs-fs/hubfs/TripAdvisor%20%26%20More%20Bookings%20(1)-1.png?width=200&name=TripAdvisor%20%26%20More%20Bookings%20(1)-1.png)
  
  ### [Customer Acquisition Strategy eBook](https://restaurant.eatapp.co/free-customer-acquisition-guide-for-restaurants)
  
  How to get more guests online and triple your restaurant revenue.

  ![Google Bookings (1)-2](https://restaurant.eatapp.co/hs-fs/hubfs/Google%20Bookings%20(1)-2.png?width=200&name=Google%20Bookings%20(1)-2.png)
  
  ### [Set Up Google Reservations](https://restaurant.eatapp.co/restaurant-google-my-business-optimization-ebook)
  
  Receive bookings from millions of potential diners searching your restaurant on Google.

  ![Instagram Bookings (1)-1](https://restaurant.eatapp.co/hs-fs/hubfs/Instagram%20Bookings%20(1)-1.png?width=200&name=Instagram%20Bookings%20(1)-1.png)
  
  ### Instagram Booking Widget Checklist
  
  Activate your “Book now” button and allows diners to book from your IG profile.

  ![Facebook Integration Rectangle (1)-1-png](https://restaurant.eatapp.co/hs-fs/hubfs/Facebook%20Integration%20Rectangle%20(1)-1-png.webp?width=200&name=Facebook%20Integration%20Rectangle%20(1)-1-png.webp)
  
  ### [Turn Your Social Media Followers Into Guests](https://restaurant.eatapp.co/turn-social-media-followers-into-customers)
  
  This eBook guides you through social media integrations and how you can convert...

   Featured help articles

  [View all](https://restaurant.eatapp.co/knowledge)

  ![Eat App Overview](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/home/Eat%20App%20Overview.webp?width=200&name=Eat%20App%20Overview.webp)
  
  ### [Eat App Overview](https://restaurant.eatapp.co/knowledge/eat-app-overview)
  
  Overview of Eat App and our products

  ![Get Started](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/home/Get%20Started.webp?width=200&name=Get%20Started.webp)
  
  ### [Getting Started](https://restaurant.eatapp.co/knowledge/getting-started)
  
  How to set up your restaurant

  ![Featured Guides](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/home/Featured%20Guides.webp?width=200&name=Featured%20Guides.webp)
  
  ### [Feature Guides](https://restaurant.eatapp.co/knowledge/feature-guides)
  
  Detailed run-down of all our features

  ![FAQs](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/home/FAQs.webp?width=200&name=FAQs.webp)
  
  ### [FAQs](https://restaurant.eatapp.co/knowledge/faqs)
  
  We answer your burning questions

   Featured case studies

  [View all](https://restaurant.eatapp.co/blog/topic/case-studies)

  ![Image uploaded from iOS-8-1](https://restaurant.eatapp.co/hs-fs/hubfs/Image%20uploaded%20from%20iOS-8-1.webp?width=200&name=Image%20uploaded%20from%20iOS-8-1.webp)
  
  ### [Case Study: Moving from Pen and Paper..](https://restaurant.eatapp.co/blog/moving-pen-paper-to-reservation-software)
  
  Our latest case study takes a look at Bombay Bungalow - a newly re-branded...

  ![la-perle--jpeg](https://restaurant.eatapp.co/hs-fs/hubfs/la-perle--jpeg.jpeg?width=200&name=la-perle--jpeg.jpeg)
  
  ### [Case Study: Providing guests with..](https://restaurant.eatapp.co/blog/providing-guests-with-a-seamless-online-booking-option-and-improving-guest-loyalty)
  
  Our latest case study takes a look at not one but two exquisite restaurants..

  ![Ula\_hero\_small-scaled](https://restaurant.eatapp.co/hs-fs/hubfs/Ula_hero_small-scaled.webp?width=200&name=Ula_hero_small-scaled.webp)
  
  ### [Case Study: Putting Your Staff First](https://restaurant.eatapp.co/blog/case-study-putting-your-staff-first)
  
  Our latest case study takes a look at Dubai's most awarded F&B group, Solutions..

  ![download (1)](https://restaurant.eatapp.co/hs-fs/hubfs/download%20(1).webp?width=200&name=download%20(1).webp)
  
  ### [Case Study: Managing Large Restaurant Venues](https://restaurant.eatapp.co/blog/case-study-managing-a-large-restaurant-venue)
  
  Our latest case study takes a look at La Cuadra de Salvador, an exclusive..
  
   

   Featured AI prompt guides

  [View all](https://restaurant.eatapp.co/ai-restaurant-guides)

  ![Eat (34) (1)-2](https://restaurant.eatapp.co/hs-fs/hubfs/Eat%20(34)%20(1)-2.webp?width=200&name=Eat%20(34)%20(1)-2.webp)
  
  ### [Simplify your Restaurant Operations with AI](https://restaurant.eatapp.co/free-ai-operations-guide)
  
  Say hello to time spent driving revenue, improving operations..

  ![Eat (18) (1)-2](https://restaurant.eatapp.co/hs-fs/hubfs/Eat%20(18)%20(1)-2.webp?width=200&name=Eat%20(18)%20(1)-2.webp)
  
  ### [Create Responses to Guest Feedback](https://restaurant.eatapp.co/ai-guestfeedback-guide)
  
  Respond thoughtfully to reviews to show appreciation, address concerns..

  ![Fine-Dining-Restaurant-Menu-Design-1](https://restaurant.eatapp.co/hs-fs/hubfs/Fine-Dining-Restaurant-Menu-Design-1.png?width=200&name=Fine-Dining-Restaurant-Menu-Design-1.png)
  
  ### [Create the Ultimate Restaurant Menu with AI](https://restaurant.eatapp.co/ai-menu-guide)
  
  Design a menu that’s not only visually appealing but also tailored to your..

   Become A Partner

  [View all](https://restaurant.eatapp.co/become-a-partner-eat-app)

  ![become-a-partner](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/home/become-a-partner.png?width=200&name=become-a-partner.png)
  
  ### [Become a Partner](https://restaurant.eatapp.co/become-a-partner-eat-app)
  
  Boost Revenue with Eat App partner

  ![integration](https://restaurant.eatapp.co/hs-fs/hubfs/integration.png?width=200&name=integration.png)
  
  ### [Integrations](https://eatapp.co/integrations)
  
  Boost Revenue with Eat App integrations

  [Enterprise sales ![green-arrow](https://restaurant.eatapp.co/hubfs/Eatapp-2025/images/green-arrow.svg)](https://restaurant.eatapp.co/for-hospitality-groups)
  
  [Request demo ![green-arrow](https://restaurant.eatapp.co/hubfs/Eatapp-2025/images/green-arrow.svg)](https://restaurant.eatapp.co/cs/c/?cta_guid=68ca4857-91b1-4db2-824c-4376712a3271&signature=AAH58kEI6d6HW7QesiG7NRf_zGKfpw00dg&utm_referrer=https%3A%2F%2Fapp.hubspot.com%2F&portal_id=3390327&pageId=134702448477&placement_guid=4061114a-c5d0-48e7-a157-a53b2b49732c&click=bdaa4274-956d-45f7-84e0-ee74382ad6de&redirect_url=APefjpHhhS1kTetesBqywNwoHrwbNq-GZOVIXw67IxzkRCvnoRl3bd7B1Qxpua2engDEnPHo4PggEFIL2UlBJ6aT2TsHwO-9Bxk6n8HujPjU2UG2YkaB0CdQOYISHC_ZDgMcLJafABw-_vEAhqZpFX8Wk11SlL41AEuAfrzIWNvuhdY0KgiYtzy2QHcwOaWsm5ArVWyEoChVD2FYdWQgq990hg_BIk9HYRMCzEzbSl-ko4AH7xwIw2JWN_ZMFCyn0WRUqxq4-p6XDZ4Ie-c73i1rfUEEqtIU7g&hsutk=f119a48eaaca834954aba37a26f03d71&canon=https%3A%2F%2Frestaurant.eatapp.co%2F&ts=1758189673927&__hstc=45788219.f119a48eaaca834954aba37a26f03d71.1758094528211.1758094528211.1758094528211.1)

[Log in](https://admin.eatapp.co/sign_in)

[![Request Demo](https://no-cache.hubspot.com/cta/default/3390327/4061114a-c5d0-48e7-a157-a53b2b49732c.png)](https://cta-redirect.hubspot.com/cta/redirect/3390327/4061114a-c5d0-48e7-a157-a53b2b49732c) [![Try for free](https://no-cache.hubspot.com/cta/default/3390327/58270d17-5d39-4474-8a2e-f9d7891343cc.png)](https://cta-redirect.hubspot.com/cta/redirect/3390327/58270d17-5d39-4474-8a2e-f9d7891343cc)

![Elana Kroon](https://restaurant.eatapp.co/hubfs/Elana%20Kroon%20Eat%20App.webp)

# Elana Kroon

Elana Kroon used to work in restaurants before becoming a journalist and expert restaurant industry content creator at Eat App.

[![image](https://restaurant.eatapp.co/hubfs/eatapp-2024/images/blog/mdi_linkedin.svg)](https://www.linkedin.com/in/elana-kroon-b5ab4771/)

[![Best Restaurant Management Software](https://restaurant.eatapp.co/hs-fs/hubfs/POS2-1.webp?width=270&height=150&name=POS2-1.webp)](https://restaurant.eatapp.co/blog/ultimate-guide-to-restaurant-management-software)

[Management](https://restaurant.eatapp.co/blog/topic/management)

### [Restaurant Software in 2026: 14 Tools Reviewed](https://restaurant.eatapp.co/blog/ultimate-guide-to-restaurant-management-software)

Ask ten operators what restaurant management software means, and you'll get ten answers. One is picturing the terminal by the host stand. Another, the spreadsheet they use for...

[Learn more](https://restaurant.eatapp.co/blog/ultimate-guide-to-restaurant-management-software)

 21 September 2026

[![service charge](https://restaurant.eatapp.co/hs-fs/hubfs/Eat%20(57)%20(1)-1.webp?width=270&height=150&name=Eat%20(57)%20(1)-1.webp)](https://restaurant.eatapp.co/blog/what-is-service-charge)

[Management](https://restaurant.eatapp.co/blog/topic/management)

### [What Is Service Charge? The 2026 Guide for Restaurant Owners](https://restaurant.eatapp.co/blog/what-is-service-charge)

Six people, one long table, a $180 tab. The check lands and the total bill says $216 before anyone has touched the tip line. Nobody is angry, exactly. They're just confused about...

[Learn more](https://restaurant.eatapp.co/blog/what-is-service-charge)

 8 September 2026

[![Front of House (FOH) in restaurants](https://restaurant.eatapp.co/hs-fs/hubfs/Eat%20(69)%20(1).webp?width=270&height=150&name=Eat%20(69)%20(1).webp)](https://restaurant.eatapp.co/blog/what-does-foh-mean)

[Management](https://restaurant.eatapp.co/blog/topic/management)

### [What Does FOH Mean in a Restaurant? Understanding Front of House in Restaurants](https://restaurant.eatapp.co/blog/what-does-foh-mean)

Walk into any restaurant, and you’re already standing in the FOH. The short answer? FOH means front of house, every part of a restaurant guests can see, sit in, or complain about....

[Learn more](https://restaurant.eatapp.co/blog/what-does-foh-mean)

 30 August 2026

[![Eat App](https://restaurant.eatapp.co/hs-fs/hubfs/Eat%20App%20Feature%20Image-1.webp?width=270&height=150&name=Eat%20App%20Feature%20Image-1.webp)](https://restaurant.eatapp.co/blog/opentable-alternatives)

[Management](https://restaurant.eatapp.co/blog/topic/management)

### [OpenTable Competitors & Alternatives: 8 Best Restaurant Reservation Systems for 2026](https://restaurant.eatapp.co/blog/opentable-alternatives)

The best OpenTable alternatives in 2026 are Eat App, Resy, Tock, Yelp Guest Manager and SevenRooms. Restaurants are switching because of per cover fees ($1–$1.50 on network...

[Learn more](https://restaurant.eatapp.co/blog/opentable-alternatives)

 26 August 2026

[![](https://restaurant.eatapp.co/hs-fs/hubfs/%D9%A1%D9%A1.webp?width=270&height=150&name=%D9%A1%D9%A1.webp)](https://restaurant.eatapp.co/blog/eat-app-wddk-integration)

[News & Updates](https://restaurant.eatapp.co/blog/topic/news-updates)

### [Introducing the Eat App × Wddk Integration](https://restaurant.eatapp.co/blog/eat-app-wddk-integration)

Expanding your restaurant’s reach shouldn’t mean adding complexity to your operations. That’s why we’re excited to announce our integration with Wddk (ودّك), the largest Saudi...

[Learn more](https://restaurant.eatapp.co/blog/eat-app-wddk-integration)

 24 August 2026

[![Quandoo is shutting down](https://restaurant.eatapp.co/hs-fs/hubfs/maxresdefault-May-27-2025-08-14-28-1661-AM.jpg?width=270&height=150&name=maxresdefault-May-27-2025-08-14-28-1661-AM.jpg)](https://restaurant.eatapp.co/blog/quandoo-is-shutting-down)

[Increase Revenue](https://restaurant.eatapp.co/blog/topic/increase-revenue)

### [Quandoo Is Shutting Down: What It Means for Your Restaurant, and What to Do Before September 30](https://restaurant.eatapp.co/blog/quandoo-is-shutting-down)

If you run a restaurant on Quandoo, you've probably already heard: the platform is closing for good. Not scaling back, not selling to a new owner, shutting down entirely, on a...

[Learn more](https://restaurant.eatapp.co/blog/quandoo-is-shutting-down)

 18 August 2026

[![](https://restaurant.eatapp.co/hs-fs/hubfs/Product%20Banner%204%20(1).webp?width=270&height=150&name=Product%20Banner%204%20(1).webp)](https://restaurant.eatapp.co/blog/restaurant-reservation-software-problems-to-avoid)

[Increase Revenue](https://restaurant.eatapp.co/blog/topic/increase-revenue)

### [9 Restaurant Reservation Software Problems to Avoid](https://restaurant.eatapp.co/blog/restaurant-reservation-software-problems-to-avoid)

Quick guide: 9 restaurant reservation software problems to avoid Multi-channel sync failures: Booking channels that update at different speeds create double booking windows ...

[Learn more](https://restaurant.eatapp.co/blog/restaurant-reservation-software-problems-to-avoid)

 17 August 2026

[![ResDiary Alternative](https://restaurant.eatapp.co/hubfs/Eat%20App%20Restaurant%20AI%20Software.svg)](https://restaurant.eatapp.co/blog/resdiary-alternative)

[Increase Reservations](https://restaurant.eatapp.co/blog/topic/increase-reservations)

### [Looking for a ResDiary alternative? Here’s what’s actually worth switching to](https://restaurant.eatapp.co/blog/resdiary-alternative)

Most operators don’t go shopping for a new booking system because something broke. They go looking because the renewal quote landed higher than last year. Or because the SMS...

[Learn more](https://restaurant.eatapp.co/blog/resdiary-alternative)

 12 August 2026

[![Restaurant Comment Cards: Template, Questions & Real Tips](https://restaurant.eatapp.co/hs-fs/hubfs/customer-survey-feedback-questions-jpg.jpeg?width=270&height=150&name=customer-survey-feedback-questions-jpg.jpeg)](https://restaurant.eatapp.co/blog/the-new-way-of-doing-restaurant-comment-cards)

[Management](https://restaurant.eatapp.co/blog/topic/management)

### [Restaurant Comment Cards: Template, Questions & Real Tips](https://restaurant.eatapp.co/blog/the-new-way-of-doing-restaurant-comment-cards)

Somewhere behind your host stand there's a box of restaurant comment cards nobody has opened since spring. That's not a dig. Almost every restaurant has that box. Cards go out,...

[Learn more](https://restaurant.eatapp.co/blog/the-new-way-of-doing-restaurant-comment-cards)

 12 August 2026

 Show more

 21

## Try Eat before you buy it

Schedule your personalized 30-minute free demo to get all your questions answered and make sure your business is setup for success.

[Request demo](https://restaurant.eatapp.co/schedule-free-eat-app-consultation)

![Eat App product suite](https://restaurant.eatapp.co/hs-fs/hubfs/eatapp-2024/images/blog/Try-Eat-before-you-buy-it.png?width=996&height=650&name=Try-Eat-before-you-buy-it.png)

![Eat App product suite](https://restaurant.eatapp.co/hs-fs/hubfs/eatapp-2024/images/blog/Group%20495%20(1).png?width=670&height=354&name=Group%20495%20(1).png)

[![Eat App](https://restaurant.eatapp.co/hs-fs/hubfs/Eat%20App%20Logo%20(3).webp?width=144&height=72&name=Eat%20App%20Logo%20(3).webp "Eat App")](https://restaurant.eatapp.co/)

Empowering restaurants, one table at a time Discover seamless dining with Eat App

[![Instagram Logo](https://restaurant.eatapp.co/hubfs/Eatapp-2023/Landing-page/vector-images/social-icons/Instagram-Icon.svg)](https://www.instagram.com/eatapp/) [![Facebook Logo](https://restaurant.eatapp.co/hubfs/Eatapp-2023/Landing-page/vector-images/social-icons/Facebook-Icon.svg)](https://www.facebook.com/eat.app.restaurant.reservations/) [![Twitter](https://restaurant.eatapp.co/hubfs/Eatapp-2023/Landing-page/vector-images/social-icons/Twitter-Icon.svg)](https://twitter.com/eatappco) [![youtube](https://restaurant.eatapp.co/hubfs/Eatapp-2023/Landing-page/vector-images/social-icons/Youtube-Icon.svg)](https://www.youtube.com/channel/UCh6BqA1lGljj3cixt3PQwJA) [![linkedin](https://restaurant.eatapp.co/hubfs/Eatapp-2023/Landing-page/vector-images/social-icons/Linkedin-Icon.svg)](https://ae.linkedin.com/company/eat-app)

[![google play](https://restaurant.eatapp.co/hubfs/Eatapp-2021/google-pay.svg)](https://play.google.com/store/apps/details?id=com.eatapp.clementine&hl=en&gl=US)

[![apple-play-store](https://restaurant.eatapp.co/hubfs/Eatapp-2021/app-store.svg)](https://apps.apple.com/us/app/eat-app-manager-for-iphone/id1481318419)

 Ask AI for a summary of Eat App

[![ChatGPT](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/icons/chat-gpt-logo.jpeg?width=52&height=52&name=chat-gpt-logo.jpeg)](https://chatgpt.com/?q=I%27m+a+restaurant+owner+evaluating+Eat+App.+Based+on+their+website%2C+can+you+summarize+what+Eat+App+does%2C+the+restaurant+operations+problems+it+solves%2C+its+reservation+and+table+management+features%2C+CRM+and+marketing+capabilities%2C+AI+features%2C+who+it%27s+built+for%2C+and+the+business+benefits%3F+Website%3A+https%3A%2F%2Frestaurant.eatapp.co%2Fblog%2Fauthor%2Felana-kroon%2Fpage%2F1) [![Claude](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/icons/Claude-logo.webp?width=52&height=52&name=Claude-logo.webp)](https://claude.ai/new?q=I%27m+a+restaurant+owner+evaluating+Eat+App.+Based+on+their+website%2C+can+you+summarize+what+Eat+App+does%2C+the+restaurant+operations+problems+it+solves%2C+its+reservation+and+table+management+features%2C+CRM+and+marketing+capabilities%2C+AI+features%2C+who+it%27s+built+for%2C+and+the+business+benefits%3F+Website%3A+https%3A%2F%2Frestaurant.eatapp.co%2Fblog%2Fauthor%2Felana-kroon%2Fpage%2F1) [![Perplexity](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/icons/Perplexity-logo.webp?width=52&height=52&name=Perplexity-logo.webp)](https://www.perplexity.ai/?q=I%27m+a+restaurant+owner+evaluating+Eat+App.+Based+on+their+website%2C+can+you+summarize+what+Eat+App+does%2C+the+restaurant+operations+problems+it+solves%2C+its+reservation+and+table+management+features%2C+CRM+and+marketing+capabilities%2C+AI+features%2C+who+it%27s+built+for%2C+and+the+business+benefits%3F+Website%3A+https%3A%2F%2Frestaurant.eatapp.co%2Fblog%2Fauthor%2Felana-kroon%2Fpage%2F1) [![Gemini](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/icons/gemini-logo.png?width=52&height=52&name=gemini-logo.png)](https://www.google.com/search?udm=50&aep=11&q=I%27m+a+restaurant+owner+evaluating+Eat+App.+Based+on+their+website%2C+can+you+summarize+what+Eat+App+does%2C+the+restaurant+operations+problems+it+solves%2C+its+reservation+and+table+management+features%2C+CRM+and+marketing+capabilities%2C+AI+features%2C+who+it%27s+built+for%2C+and+the+business+benefits%3F+Website%3A+https%3A%2F%2Frestaurant.eatapp.co%2Fblog%2Fauthor%2Felana-kroon%2Fpage%2F1) [![Grok](https://restaurant.eatapp.co/hs-fs/hubfs/Eatapp-2025/icons/Grok-logo.webp?width=52&height=52&name=Grok-logo.webp)](https://x.com/i/grok?text=I%27m+a+restaurant+owner+evaluating+Eat+App.+Based+on+their+website%2C+can+you+summarize+what+Eat+App+does%2C+the+restaurant+operations+problems+it+solves%2C+its+reservation+and+table+management+features%2C+CRM+and+marketing+capabilities%2C+AI+features%2C+who+it%27s+built+for%2C+and+the+business+benefits%3F+Website%3A+https%3A%2F%2Frestaurant.eatapp.co%2Fblog%2Fauthor%2Felana-kroon%2Fpage%2F1)

Features

- [Reservation system](https://restaurant.eatapp.co/restaurant-reservation-software)
- [Table management](https://restaurant.eatapp.co/table-management)
- [CRM and guest profiles](https://restaurant.eatapp.co/crm-restaurants)
- [Marketing](https://restaurant.eatapp.co/restaurant-marketing)
- [Reports & trends](https://restaurant.eatapp.co/analytics)
- [Waitlist](https://restaurant.eatapp.co/waitlist)
- [WhatsApp messaging](https://restaurant.eatapp.co/whatsapp-messaging-for-restaurants)
- [Integrations](https://eatapp.co/integrations)

Company

- [About us](https://restaurant.eatapp.co/about)
- [Contact us](https://restaurant.eatapp.co/contact-us)
- [Privacy policy](https://restaurant.eatapp.co/privacy)
- [Terms of service](https://restaurant.eatapp.co/terms)
- [Careers](https://careers.eatapp.co/)
- [Demo](https://restaurant.eatapp.co/demo)
- [Pricing](https://restaurant.eatapp.co/pricing)
- [Trust portal](https://trust.eatapp.co/)
- [Become a partner](https://restaurant.eatapp.co/become-a-partner-eat-app)

Resources

- [The 13 Best Reservation Systems](https://restaurant.eatapp.co/blog/online-restaurant-reservation-systems)
- [Guide to Restaurant Marketing](https://restaurant.eatapp.co/restaurant-marketing-guide)
- [Guide to Customer Service](https://restaurant.eatapp.co/blog/restaurant-customer-service)
- [Guide to Making a Restaurant Website](https://restaurant.eatapp.co/blog/how-to-make-a-restaurant-website-a-complete-guide)
- [All articles](https://restaurant.eatapp.co/blog)

Compare us

- [OpenTable](https://restaurant.eatapp.co/compare/opentable-alternative)
- [Resy](https://restaurant.eatapp.co/compare/resy-alternative)
- [Yelp](https://restaurant.eatapp.co/compare/yelp-alternative)
- [SevenRooms](https://restaurant.eatapp.co/compare/sevenrooms-alternative)
- [ResOs](https://restaurant.eatapp.co/compare/resos-alternative)
- [Compare All](https://restaurant.eatapp.co/compare)

© Eat App. All rights reserved.

[Eat App is trusted & secure](https://trust.eatapp.co/)

```json
{
  "@context" : "https://schema.org",
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  "inLanguage" : "en-us",
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    "target" : "https://restaurant.eatapp.co/blog/search/{search_term_string}"
  },
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  "url" : "https://restaurant.eatapp.co/blog"
}
```

```json
{
  "@context" : "https://schema.org/",
  "@type" : "ProfilePage",
  "id" : "https://restaurant.eatapp.co/blog/author/elana-kroon/page/1",
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    "name" : "Elana Kroon",
    "sameAs" : [ "https://www.linkedin.com/in/elana-kroon-b5ab4771/" ],
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    "worksFor" : {
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  }
}
```