The Best Quandoo Alternative for Restaurant Reservations in 2024

In recent years, the restaurant industry has seen a significant increase in the number of online reservations made through various booking platforms. According to recent statistics, the global online restaurant reservation market is expected to reach $14.7 billion by 2030, with a compound annual growth rate of 16.3%.

While Quandoo has been a popular choice for restaurant reservations, several alternatives now offer similar or even better features. Whether you're a restaurant owner looking to switch to a more cost-effective platform or a customer looking for a user-friendly experience, it's essential to consider the best options available.

In this article, we will introduce the best Quandoo alternatives for restaurant reservations in 2024. We will compare their features, pricing, and ease of use to help you make an informed decision on which platform to use for your restaurant reservations.

Top 10 Quandoo alternatives — comparison criteria

To ensure that you’re getting value for your money when choosing a different online food ordering system from Quandoo, consider the following key factors:

• The system’s features. You should assess the system's functionalities, such as table and waitlist management, guest CRM, and widgets that integrate with your other tools, i.e., accounting software and an option to add a Reserve button to your social media profiles. Also look for practical options that help reduce no-shows, e.g., SMS notifications, emails, push notifications, and others. 
  
  
• Cost. The price can often be the deciding element between two or three similar systems. You should ensure that the system you end up investing in doesn’t have any hidden or excessive fees, such as installation, setup, or SMS fees.
  
  
• Fit for your restaurant. Different types and sizes of restaurants have various booking system needs, so you should consider this when evaluating each alternative to Quandoo.

Eat App

Eat App is a top-rated restaurant management platform integrated with a complete table and reservation management system that supports various operations such as marketing, analytics, customer feedback, and PMS integrations. 

Compared to Quandoo, Eat App has more advanced features, such as a guest CRM and more in-depth reporting and analytics. Apart from that, Eat App is considered to be more intuitive and easier to use by customers. 

The Eat App restaurant management software is designed to cater to businesses in the restaurant industry of all sizes and make it easy for restaurant staff to rely on a restaurant management platform without a steep learning curve.

Both services offer customer support through various channels such as phone, email, and chat. However, Eat App is better known for its highly responsive and helpful support team that can quickly address any issues or questions. 

Quandoo’s support department has been viewed as slow at times and unable to address issues as quickly as customers need.

The revolutionary platform is also known to enhance the overall guest experience while also streamlining your entire operations and increasing revenue.

Eat App’s subscription options:

• Free — $0/month (50 covers per month)
• Starter — $69/month (500 covers per month)
• Basic — $139/month (unlimited covers per month)
• Pro — $239/month (full stack guest experience tools)

>>> Find the perfect plan for you here. 

Resy

Resy’s system is powered by a fully customizable floor plan that feeds into an online booking widget. It also offers a reservation platform to list your restaurant on resy.com for extra marketing visibility to increase your online bookings. 

Quandoo offers pretty much the same functionalities, with a particular focus on booking widgets that can be customized to match the restaurant's branding.

Additionally, Resy integrates with American Express, enabling customers to earn reward points when making reservations through Resy. Quandoo offers a global presence with a strong network in Europe, Asia, and Latin America. 

As for pricing, Resy charges a flat monthly fee for access to its restaurant management system, whereas Quandoo charges a commission fee per cover (which can be pretty high). 

Resy’s subscription options:

• Basic — $249/month
• Pro — $399/month
• Enterprise — $899/month

OpenTable

OpenTable is another restaurant reservation service that is a rather popular choice among diners and restaurant owners as it offers the ability to reach a broad customer base through their website and other partner integrations.

OpenTable is the larger of the two systems with a wider global reach and a presence in more than 20 countries, while Quandoo is primarily focused on Europe and Asia.

Both systems offer similar features with regard to table and waitlist management, and guest management, but OpenTable has more advanced ones, like integrations with other restaurant software and tools, and better marketing and promotional tools as part of their Pro plan.

OpenTable has a higher cost of entry, with a setup fee and a higher monthly subscription fee, compared to Quandoo. However, it is worth noting that OpenTable’s commission fee per reservation is lower than Quandoo’s.

Moreover, OpenTable has a more polished and user-friendly interface, which is easier to navigate no matter your staff’s experience level. At the same time, some users have reported that Quandoo’s interface can feel cluttered.

Overall, OpenTable is a more established and feature-rich reservation management system with a broader user base. Quandoo is a more affordable option with fewer features than OpenTable.

OpenTable’s subscription options: 

1. Basic — $39/month + $1.50 per network cover + $0.25 per booking widget cover
2. Core — $249/month + $1 per network cover
3. Pro — $449/month + $1 per network cover

SevenRooms

SevenRooms is a restaurant management platform focused on helping restaurants acquire, engage and retain customers to enhance the overall guest experience and help maximize customer lifetime value. 

The platform offers features such as marketing automation, guest CRM tools, delivery and pick-up tools, making it a more comprehensive alternative to Quandoo. 

Its extensive range of functionalities also makes it a great option for larger, more established restaurants that are looking for a more robust platform to manage their operations and customer data. However, a robust system like SevenRooms may not be suitable for less tech-savvy restaurant staff looking for a simple solution for their restaurant management needs.

In comparison, Quandoo has a more straightforward pricing structure with no hidden fees or long-term contracts, while Sevenrooms does not have transparent pricing. Restaurants get offered a tailored flat fee after their demo. According to reviews, it can be more expensive and have a more complex pricing structure. 

Easy Table Booking

Easy Table Booking is another restaurant reservation platform that offers many of the same features as Quandoo. However, one of the main differences between Easy Table Booking and Quandoo is the pricing structure. 

Easy Table Booking offers a free demo for the first month of use, whereas their paid plans begin at a lower starting price point than Quandoo. Quandoo has no free plan and tends to be more expensive overall.

Moreover, Easy Table Booking places a strong emphasis on mobile optimization. It offers a great mobile app for managing reservations, while Quandoo’s app is primarily designed for customers to make reservations.

Overall, if the price is a major consideration, Easy Table Booking may be a better option. However, if customization options and a more extensive feature set are important, Quandoo may be a more suitable choice.

Subscription options:

• Free — the first month of usage
• Monthly — €60
• 6 months — €340
• 1 year — €652
• 2 years — €1.159

TheFork

TheFork is a restaurant management system based in Europe. It provides essential functions for managing reservations and tables. 

One of the main benefits of The Fork is its partnership with TripAdvisor, which provides restaurants with more visibility and a broader reach to potential customers. 

TheFork offers some neat email marketing tools but lacks CRM tools. The platform also charges hefty reservation commissions, which can be a disadvantage for many restaurants, especially in its paid tiers.

To compare, Quandoo has a wider range of features, including creating custom floor plans, managing multiple locations, and tracking customer behavior and preferences. It is also slightly more affordable than TheFork.

Subscription options:

• Free — with commission on average spend from The Fork website and Google reservations
• Pro — £139/month 

Tock

One of the key differences between Tock and Quandoo is their pricing structure, as Tock charges a flat fee for its service, while Quandoo charges a commission on each reservation made through its platform.

That is why Tock may be a more cost-effective option for restaurants that take a lot of reservations or charge premium prices for their tables.

Another major difference is that Tock is primarily geared towards high-end restaurants and offers advanced features with regard to event management and prepayment options, which are less relevant for more casual dining establishments. 

Subscription options:

• Plus — $249/month (2% fee on prepaid reservations)
• Pro — $749/month (no fee on prepaid reservations)
• Enterprise — contact their team for more information on their premium plan

Table Agent

Table Agent is a reservation system that aims to provide restaurants with a simple and affordable solution for their reservation management needs. To keep their pricing low, Table Agent offers a basic web-based reservation system that isn’t frequently updated. 

Unlike Quandoo, Table Agent uses a “List” approach for managing reservations, which may feel different for those used to using a digital calendar or floor plan. However, suppose you’re more used to using a pen and paper for reservations. In that case, Table Agent will feel similar to a traditional reservation book but with the added feature of being connected to an online booking widget.

While Table Agent may be suitable for budget-conscious restaurants, those seeking more advanced features to increase their overall revenue may benefit from investing in a more advanced system.

Subscription options:

• Free — but reservations with payments get charged a commission.

Hostme

Hostme is another reservation management system primarily focused on managing waitlists and seating. Its key features include real-time table and waitlist management, as well as guest messaging. 

With Hostme, you can easily communicate with your guests through in-app messaging. Hostme also offers integrations with popular all-in-one POS systems.

To compare, Quandoo’s key features include online reservations and marketing tools. Quandoo also offers loyalty programs to help you attract and retain more customers.

If you’re mainly looking for a waitlist management and seating solution, Hostme may be a better option. Quandoo remains a better fit for restaurants looking for a more comprehensive restaurant management platform that includes advanced marketing tools.

Subscription options:

• Piccolo — $59/month
• Mezzo — $109/month
• Grande — $169/month 

Tablein

If you’re managing a smaller restaurant and don’t require extensive functionalities for managing tables, TableIn could be a suitable option for you. 

Quandoo offers a wider range of features, including table and waitlist management and plenty of integrations with third-party services. TableIn has a more basic feature set that focuses mainly on online reservations.

Quandoo offers more extensive marketing tools, including email campaigns, social media integrations, and guest feedback management solutions. In comparison, TableIn has limited marketing capabilities.

Therefore, TableIn may be a more suitable option for smaller restaurant brands that primarily need an online reservation system and not too many other fancy functionalities like marketing tools or reporting and analytics.

Subscription options:

• Basic — $99/month (315 reservations per month)
• Pro — $149/month (unlimited reservations per month)

Why search for a Quandoo alternative

Now that we’ve looked at ten alternatives to Quandoo and compared their features side-by-side, let’s sum up the reasons why you may be looking to switch from Quandoo’s service.

• Cost. Quandoo tends to be more expensive than its competitors, especially considering its reservation commissions.
  
  
• Features. Quandoo may not offer all the features and functionalities a business needs to manage its restaurant operations effectively, such as an advanced guest CRM.
  
  
• Support. Some businesses are dissatisfied with the level of support that Quandoo provides.
  
  
• Ease of use. Reviews have reported that Quandoo’s interface tends to be challenging to navigate.

Conclusion

In case you are already considering finding a Quandoo alternative, this article has hopefully helped you learn that several systems offer similar or even better functionalities at a more reasonable price. 

Ultimately, Eat App has absolutely everything that a restaurant business of any size needs to manage its reservations effectively in 2024. Sign up now and see for yourself!

FAQ

What is similar to OpenTable?