The 13 Best Online Restaurant Reservation Systems (2025)

Choosing the right system to match your needs and meet guest expectations can be tough. With so many options, each with different features and price points, it’s hard to know which is best for you.

Guests expect an easy booking process, real-time waitlists, the option to share preferences, and access to reviews. A good system allows them to book whenever they want without calling.

In this article, I will outline 13 restaurant reservation systems. I will cover their features, pros, cons, and pricing to help you decide. Let's start.

Here are the best restaurant reservation systems

1. Eat App
2. Resy
3. OpenTable
4. Yelp Guest Manager
5. Table Agent
6. Tablein
7. ResOS
8. Sevenrooms
9. Servme
10. The Fork
11. Hostme
12. ResDiary
13. Toast

Eat App

The first online reservation system on our list is our very own software solution, Eat App. 

Eat App is a cloud-based, easy-to-use restaurant reservation system that works across iPads, desktops, and mobile phones. It includes table management, a guest database, and CRM features to streamline operations, reduce mistakes, and increase revenue.

Our reservation and table management system helps you:

• Save time and money
• Increase revenue
• Improve guest experience
• Reduce no-show rates
• 24/7 support 

Here’s how it works:

Eat App provides a simple floor plan setup. It shows real-time table availability. This lets guests book directly from your website or social media. It also connects your restaurant to a global reservation network through partners like Instagram, Facebook, Google, and TripAdvisor.

The system simplifies online reservations. It offers clear pricing and flexible shift management. It also uses credit card holds to cut down on no-shows. Plus, it syncs in real-time across many locations. Manage everything on the go with iOS and Android apps.

Integrations with POS, phone, and payment systems provide valuable guest data to enhance service and marketing efforts.

Plus, Eat App includes:

• WhatsApp Messaging: Direct communication with guests for booking updates and reminders.
• Loyalty Suite: A built-in program to reward repeat guests and boost retention.

Eat App puts you in control, helping you build lasting relationships with your guests.

Here's what our customers have to say: 

Source: G2.com

Pricing

If you're considering Eat App, we offer simple pricing with POS integration options.

• Free Plan: Basic table management, 30 cover limit.
• Starter Plan - $49/month: Full management, automated messaging, 300 cover limit, 25 free SMS/month + 25 WhatsApp conversations/month.
• Essential Plan - $129/month: Unlimited covers, reports, surveys, and 100 free SMS + 30 WhatsApp conversations/month.
• Pro Plan - $229/month: Features included in Essentail, plus advanced analytics, CRM, 300 free SMS, and 50 WhatsApp conversations/month.

The $129/month Basic Plan is ideal for unlimited covers, while the $229/month Pro Plan is perfect for advanced features and detailed guest data.

• If you need help deciding which Eat App plan is right for you, take the quiz.

Resy

Resy is a platform for managing restaurant reservations, waitlists, and customer messages in one place.

Here’s what Resy offers:

• Flexible Bookings: Manage bookings, waitlists, & reduce no-shows.
• Event Management: Organize and customize private events.
• Advanced Analytics: Gain insights into guest preferences and sales.
• POS Integration: Sync with your POS for real-time data. 

Source: Resy

With Resy, you can manage your reservations, waitlist, and customer preferences in a single platform. It's designed to help your restaurant run smoothly and provide an excellent experience for every guest.

Pricing

Resy offers three pricing plans:

• Platform: Starting at $249 per month, includes POS integration, unlimited users, devices, and covers.
• Platform 360: $399 per month, adding features for branding and hospitality, customizable guest messaging, and data analytics.
• Full Stack: Starting at $899 per month, for enterprise-scale needs with advanced network configurations and API access.

For ticketed events, Resy charges a 3% fee for Platform users, which drops to 2% for those using Platform 360 or Full Stack plans.

Source: Resy

OpenTable

One of the most well-known restaurant reservation and management systems available is OpenTable.

This system helps with many tasks in running a restaurant. It manages waitlists, reservations, and inventory. It also assists with marketing and guest relations. You can learn more about it here.

OpenTable is a feature-rich program, even when it comes to managing and accepting reservations.

Here are a few of the key features:

Source: OpenTable

Pricing

OpenTable streamlines restaurant operations, manages reservations, prevents overbookings, and handles takeout orders, allowing staff to prioritize guest experience.

Users consistently praise its intuitive interface for both guests and restaurants. This complete solution is expensive. The Basic plan costs $149 each month, while the Pro plan costs $499.

Source: OpenTable

No matter the plan you choose, OpenTable charges a fee per network cover for every reservation made via OpenTable or their affiliate network. Additionally, the Basic plan charges $0.25 per cover for reservations made on your own website.

Source: OpenTable

Even though it is all-inclusive, extra charges can make this reservation system costly over time. Keep this in mind when you decide.

Yelp Guest Manager

Yelp’s reservation software has the usual features you expect. It helps you reach more diners, provide accurate wait times, assign servers, and accept bookings on your Yelp business page.

Yelp makes booking easy for your customers. They can check availability and reserve spots with just a few taps on your Yelp page.

Yelp Guest Manager features include: 

Source: Yelp Guest Manager

​Yelp Guest Manager streamlines restaurant operations by integrating reservations, waitlists, table management, and takeout orders into a single platform.

It offers features like custom floor maps, POS system integration, and tools to reduce no-shows, such as credit card holds and automated alerts. Additionally, it enables two-way texting with guests and provides analytics to enhance the dining experience.

Pricing

Yelp Guest Manager has three main pricing tiers. The Basic plan ($129/month) is designed for growing restaurants and includes online reservations, a waitlist, and tools to manage up to 500 booked covers per month.

The most popular Plus plan ($299/month) adds unlimited covers, POS integration, and guest profiles. Larger restaurant groups needing a fully integrated solution can contact Yelp for custom pricing on an Enterprise plan.

Source: Yelp Guest Manager

Table Agent

Table Agent aims at helping restaurants save as much money as possible by offering an affordable and easy-to-use reservation system. 

Source: Table Agent 

As Table Agent's main focus is reducing costs, it offers a rather simple reservation system that can be accessed via the web and has limited updates. 

Table Agent follows a slightly different approach to the other reservation management players with a "list" based approach for managing reservations. Think of a traditional reservation record book but in a digital form. Apart from the list system, Table Agent also offers an online booking widget for reservations.

If you're only looking for a simple system to help organize your reservations better, Table Agent can be the right fit for you, however, if you're looking for something more advanced, you might want to consider other options. 

Pricing

Table Agent offers a free-of-cost system without any monthly subscription or cover fee for the basic features.

However, for more advanced functionality, you will have to subscribe to add-ons at an added cost. For example, per transaction fee is priced at $1 or $29 for an unlimited per-month package, and SMS packages start at $20. 

Source: Table Agent

Tablein

Tablein helps small restaurants attract more customers, manage their tables efficiently, and keep their kitchen running smoothly.

The software also has basic marketing features to help attract more customers. 

Other Tablein features include: 

Source: Tablein

Pricing

You can choose from one of our three subscription plans based on your restaurant's needs. The Growth plan is perfect for smaller restaurants. It works well for those with up to 150 monthly reservations. You will have access to all our features. If your restaurant is busier, you might prefer the Success plan. Plus, Tablein offers a 14-day free trial, so you can explore the features risk-free before deciding.

Source: Tablein

ResOS

ResOS is a cloud-based solution designed to simplify reservation management and maximize occupancy.

Source: ResOS

Key features include:

• Visual Table Planner
• Booking Schedule
• Pre-Payment Collection
• Customer Chat
• Booking Reminders
• Online Waitlist
• Custom Seatings

Trustpilot reviews indicate that many restaurant owners are happy with the software, especially its ease of use and customer support. However, one review mentioned that confirming reservations can be cumbersome, which might concern some guests.

Source: Trustpilot

Pricing

ResOS offers a free plan with all features but limits bookings to 25 per month. The paid plans—Basic, Plus, and Unlimited—allow for more bookings, though features like Google reservations, waitlists, and online payments come with additional fees (€3.99 to €11.99 per month).

You can take advantage of the free trial to determine if ResOS suits your restaurant's needs.

Sevenrooms

Sevenrooms is a guest experience and reservation platform that optimizes restaurant operations. It provides tools for table management, reservation handling, and guest database building, focusing on personalized experiences.

Key features:

• Real-time availability, optimized table assignments, and automated waitlists.
• Detailed guest profiles, personalized marketing, and loyalty program integration.
• Real-time control of reservations and guest info.
• Social media, review sites, and POS.

Source: Sevenrooms

Pricing

Sevenrooms utilizes a subscription-based pricing model, starting at $499 per month per venue. This includes unlimited user licenses. A free trial is available. Pricing scales with added features and guest volume. Contact Sevenrooms for a custom quote.

Source: GetApp

Servme

Servme is a restaurant reservation system that offers an array of features to streamline the guest management processes.

Source: Servme

Servme assists you in managing reservations, optimizing table assignments, and providing excellent customer service.

Their platform facilitates:

• Direct communication between your restaurant and guests lets them book tables easily from your website or social media.
• Servme also offers waitlist management, ensuring that you can fill cancellations efficiently.

Pricing

Servme offers three pricing plans.

The Starter plan costs $129/month and includes reservation and waitlist management, a guest CRM, and basic notifications.

The Essential plan, at $199/month, adds marketing emails, automation, and source tracking.

The Advanced plan is $299/month and includes POS integration, advanced reporting, and a digital menu. Additional add-ons are available.

Source: Servme

The Fork

The Fork is an online reservation system that enhances your restaurant's visibility and makes guest bookings easier.

With a user-friendly interface, it allows diners to discover your restaurant, check availability, and make reservations online.

Integration with platforms like TripAdvisor and Google expands your reach, while the booking widget enables direct online reservations. The Fork also provides guest management tools, a detailed customer database, and reporting features to track reservation trends and make data-driven decisions.

Pricing

Pricing for The Fork can vary depending on your restaurant's location and specific needs, but if your restaurant is located in the UK, for example, you'll be spending $178 per month for The Fork's pro plan. In addition to the monthly subscription fee, The Fork also charges on a per-cover basis.

Hostme

Next on our list is Hostme, a reservation, waitlist, and table management system for a range of establishments, including full-service restaurants, chains, breweries, wineries, bars, and clubs.

Hostme offers more than just reservation management. Here are the key features:

• Server Rotation and Management
• Event Management
• Online Ordering
• Waitlist Management
• Table Management
• Reservation System
• Deposit and Cancellation Fees
• Guestbook
• Google Reserve

Source: Hostme

While Hostme provides a wide range of tools for restaurant operations, we’ll focus on its reservation feature. This system allows guests to make reservations from anywhere. It also organizes bookings from different channels in one easy overview.

Pricing

Hostme offers three pricing plans to cater to different needs. 

The Mezzo plan costs $109 each month. It includes unlimited parties and one free event every month. You also get detailed analytics, SMS and text messaging, premium support, and online ordering.

The Grande plan costs $169 per month. It includes all the features of Mezzo. You also get five free events each month, dedicated support, POS integration, and advanced reporting. For large chains with 10 or more locations, the

The Enterprise plan is available with a custom price and includes all the features of the Grande plan, along with tailored support. All plans come with a 14-day free trial and a 10% discount for annual subscriptions.

Source: Hostme

ResDiary

ResDiary is a user-friendly reservation and table management system that optimizes guest handling and operations in restaurants.

ResDiary offers a comprehensive suite of features designed to enhance the dining experience and streamline restaurant operations.

It enables businesses to attract diners by offering online bookings via their website, Google, Instagram, and Facebook, all with zero commission fees. The system supports smarter operations by providing automated reminders, prepayments, and analytics to ensure smooth service.

Additionally, ResDiary helps grow your business by leveraging booking data to create personalized promotions and improve customer loyalty. The platform integrates seamlessly with over 70 partner systems, including EPOS and PMS, to optimize overall management and marketing efforts.

Here's a look at what ResDairy features include: 

Source: ResDairy

Pricing

ResDiary offers a flexible pricing structure with various plans to suit different types of venues. Prices are commission-free and based on monthly subscriptions.

Additional features like online ordering, gift vouchers, event management, and SMS solutions are available as add-ons for £35/month each, with discounts for annual payments. Integrations with POS, CRM, and marketing systems are priced at £10/month.

ResDiary’s pricing is structured to grow with your business, with add-ons to customize your experience and improve operational efficiency. All prices are exclusive of VAT.

Source: ResDairy

Toast Tables

Toast Tables is a highly efficient reservation and guest management system that seamlessly integrates with your restaurant's operations.

Source: Toast Tables 

With its intuitive interface, Toast Tables provides a wide range of features including advanced table management, efficient reservation handling, and effective communication with guests.

One of Toast Tables' highlights is its integration with the Toast POS system, creating a cohesive experience for both your front-of-house and back-of-house teams. This integration ensures accurate order information and personalized service based on guest preferences.

Toast Tables also offers waitlist management and online booking capabilities, allowing diners to easily reserve tables from your website or social media profiles. Additionally, its reporting and analytics tools provide insights into reservation trends and guest behavior.

Pricing

Toast offers flexible pricing options for restaurants.

The Starter Kit is free with no upfront hardware costs, ideal for single-location venues needing 1-2 terminals.

The Build Your Own plan can be customized for each restaurant's needs. The price depends on the features you choose. These features include point of sale, payment processing, and extra tools like payroll and marketing.

Toast provides transparent pricing with no hidden fees, and various add-ons are available to scale with business growth.

Source: Toast Tables

The takeaway

There are a lot of restaurant reservation systems out there, catering to the full range of budgets and needs.

I hope this overview of the best online restaurant reservation systems has helped you find options that fit your budget. You can also find systems that offer all the features you want.

While it may seem costly, these systems can offer much more value than they may seem on the surface.

In the end, the right choice will pay for itself and more. It will help organize your operations and improve customer experiences. This will keep customers coming back for more.

FAQs

How does online reservation work?

They are made to allow a customer to view an appointment calendar with available times when they visit your website. After that, clients simply select the desired service, the time, and complete an online booking form. This booking form can be set up to collect all the information required for the appointment.

What are the types of online reservations?

Online reservation systems come in various types, each tailored to specific needs. For restaurants, platforms like Eat App allow diners to book tables online. Hotels use sites like Booking.com to manage room bookings. Flight reservations are handled by services such as Expedia. Event tickets are sold through Ticketmaster, while car rentals can be booked via Hertz.

Platforms like Viator manage activity and tour reservations. For services like medical appointments or personal training, systems like Calendly are used. Vacation rentals are booked through sites like Airbnb. Each system is designed to streamline booking and enhance user convenience.

What is an online reservation fee?

The cost a hotel or restaurant charges to reserve a room or table is referred to as the reservation fee. It functions similarly to a security deposit in that the buyer must pay it to reserve their accommodation. However, the customer must cancel the reservation before the charge deadline for the money to be refunded.

What are the two types of restaurant reservations?

Phone reservations: To book a reservation, patrons must give the restaurant a call. They include information about the number of visitors, the chosen time and day, and any unique needs.

Reservations made in person: Patrons visit the restaurant to make reservations.

*This excludes online restaurant reservations. 

What are the advantages of online reservation system?

It improves the number of reservations you acquire.

You can take reservations anytime. This helps your clients avoid waiting until the next day or going to a competitor. When it's convenient for them, clients may make reservations, and you can take bookings while you sleep.

What are the disadvantages of taking reservations?

Last-minute cancellations and no-shows can leave tables empty. This can hurt revenue and is a big downside of taking bookings. It's important to employ techniques like reservation deposits, confirmation calls, and late cancellation penalties to minimize this.