In the restaurant industry, maintaining good guest relationships is just as important as having a functioning kitchen. But between running a restaurant and managing its finances,...

Greeting customers quickly and with care, using their names when you can, and showing respect are key to making a great first impression. As hosts and hostesses, you play an...

As a restaurant owner, you can have the best ambiance, excellent menu, ample waitstaff coverage and still lose customers to your competitors. Then again, you can have naive...

As a restaurant owner, your top priority is creating an exceptional customer experience. But nobody gets it right from the start. If you want your restaurant business to succeed,...

Restaurant QR codes have become a common sight in recent years, as they offer a number of advantages for both diners and restaurants. “If you don’t adopt the technology, you are...

Are you an executive chef or restaurant owner running a finely tuned front of the house? Do your diners feel as special when they come through the door as when they’re being...

Fine dining restaurant is more than just a restaurant with excellent food. Running a fine-dining restaurant is about creating a perfect dine-in experience and making each guest ...

Restaurant reviews are a valuable source of feedback from your customers. They can tell you what you're doing well, and where you can improve. But with so many reviews to sift...

Hospitality is a term often used in the food-service world, but also in the context of any business falling under the hospitality sector (like restaurants, cafes, hotels) and even...