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Guest Experience

Best winery management software in 2026 (from vineyard to tasting room)

Running a winery in 2026 means juggling more moving parts than ever. You've got grapes to track from bud break to bottle, compliance reports that multiply like rabbits, and...

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28 November 2025

Guest Experience

Best Software for Breweries in 2026: Top Picks & How To Choose

Picture this: you’re prepping for a busy weekend, thinking you’ve got 20 kegs of your flagship IPA. But when you check the cooler, there are only 12. Meanwhile, your taproom’s...

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27 November 2025

Guest Experience

11 Good Customer Service in Restaurant and Food Industry Examples

As a restaurant owner, you can have the best ambiance, excellent menu, ample waitstaff coverage and still lose customers to your competitors. Then again, you can have naive...

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10 October 2025

Guest Experience

Top Food Plating Techniques for Restaurants in 2025

In 2025, how your food is plated can make all the difference. With stiff competition in the restaurant industry, mastering the top food plating techniques for restaurants in 2025...

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25 September 2025

Guest Experience

Restaurant Loyalty Guide 2025: 33 Proven Strategies to Drive Repeat Visits

In 2025, the best restaurant loyalty programs do more than just offer points or discounts. Successful restaurants use customer data to create loyalty programs that feel personal,...

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13 May 2025

Guest Experience

Discover the Best Ways to Engage Restaurant Customers

Want to know how to engage restaurant customers effectively? This guide breaks down actionable strategies to boost customer satisfaction, build loyalty, and create unforgettable...

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24 April 2025

Guest Experience

How to Greet Customers in a Restaurant and Improve Your Guest Experience in 2025

Greet guests quickly, politely, and with a smile. Use their names if known. Avoid casual phrases like “Hi guys” or “Just one?” - they feel impersonal. A poor greeting can ruin a...

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13 April 2025

Guest Experience

The Open-Hand Service Method: Proper Server Etiquette Explained

I’ve worked with many restaurant owners, and one thing is clear -exceptional service sets fine dining establishments apart. One key technique that top restaurants use is the...

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22 March 2025

Guest Experience

Understanding the Core Values of a Restaurant

Core values are vital for a restaurant’s success. They guide daily operations, influence customer experiences, and shape the overall culture. When you understand the values of a...

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21 March 2025

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