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Guest Experience

Restaurant QR Codes: The Pros and Cons

Restaurant QR codes have become a common sight in recent years, as they offer a number of advantages for both diners and restaurants. “If you don’t adopt the technology, you are...

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22 January 2024

Guest Experience

A Guide to Improving the Steps of Fine Dining Service

Fine dining restaurant is more than just a restaurant with excellent food. Running a fine-dining restaurant is about creating a perfect dine-in experience and making each guest ...

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19 September 2023

Guest Experience

How to Understand Your Venue Better From Your Reviews

Restaurant reviews are a valuable source of feedback from your customers. They can tell you what you're doing well, and where you can improve. But with so many reviews to sift...

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14 September 2023

Guest Experience

What is Hospitality? The Complete Definition

Hospitality is a term often used in the food-service world, but also in the context of any business falling under the hospitality sector (like restaurants, cafes, hotels) and even...

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13 June 2023

Guest Experience

How to Prevent and Respond to Common Restaurant Complaints in 2023

Running a restaurant is no easy task, especially when it comes to dealing with customer complaints. In 2023, as dining preferences continue to evolve, it's crucial to be prepared...

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29 May 2023

Guest Experience

How to Elevate Guest Experience With Dynamic Menu Changes

In the competitive restaurant industry, understanding menu design psychology can greatly impact a guest's experience and help you manage your restaurant better. One interesting...

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23 May 2023

Guest Experience

The Open-Hand Service Method: Proper Server Etiquette Explained

As the restaurant industry becomes more competitive, providing exceptional service is what helps fine dining establishments stand out. Formal restaurants practice the open-hand...

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8 May 2023

Guest Experience

Restaurant Reputation Management – Building a Positive Online Presence

The main task of every restaurant manager is to make sure the food is delicious, the ambiance is pleasant, and the customers are satisfied. Once you have set the quality...

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12 April 2023

Guest Experience

Pay at Table Technology – The New Standard in Restaurant Payments

As a restaurant owner, you’re likely to be looking for ways to improve your customer’s dining experience and, at the same time, streamline your restaurant’s daily operations. ...

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11 April 2023

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