The main task of every restaurant manager is to make sure the food is delicious, the ambiance is pleasant, and the customers are satisfied. Once you have set the quality...

As a restaurant owner, you’re likely to be looking for ways to improve your customer’s dining experience and, at the same time, streamline your restaurant’s daily operations. ...

Since the advent of the internet, email has found its way into our lives, becoming one of the most powerful (if not the most) forms of communication. With studies showing that...

When you head to a restaurant and find a queue out the door, what do you think? Are you reassured that this must be an exceedingly popular venue and happily join the line? Or do...

The festive season is finally upon us, and if all goes well, millions of holiday goers, locals, and regular diners will be out and about, (safely) celebrating the festive cheer....

Customer segmentation is a powerful tool for restaurant owners to understand their customers and create more effective marketing campaigns. For example, you could segment your...

Optimization has been one of the main themes in the restaurant industry during the Covid-19 pandemic. With fewer resources available (opening hours, tables, diners, staff, etc.),...

According to the World Health Organisation, around 1-3 per cent of the adult population and and 4-6 per cent of children suffer from food allergies. The severity of reactions...

The best restaurant managers know this - when a guest is in the house…Nothing Else Matters! All too often restaurateurs focus on the mechanics of the restaurant: is the table...