Complete reservation management

check_circle 24/7 Real-time online reservations

No-fee online reservations from your website, Google and social media profiles. 

check_circle Own your customer data

Full, unrestricted access to your customer database gives you total control of guest experience, more revenue and better marketing. 

check_circle Personalize the guest experience

All your guest data is at your fingertips from history, preferences, tags, notes and spend. You’re ready to deliver memorable experiences.

Complete reservation management

Connect your direct booking channels

Eat App is the fastest way to connect all your reservation channels and start getting more online reservations.

Set up takes minutes for Google Business, Facebook and Instagram, and your website. Control your availability, automatically send confirmations and collect guest info for all your online reservations.

Connect booking channels

Reduce No-Shows

Get the ultimate no-show prevention tool kit combining policies, guest messaging and up-front payments. Reduce your no-shows by up to 90%.

Reservation deposits

Reservation deposits

Require a credit card hold to make a booking and charge a fee if a booking no-shows.

Clear Terms and conditions

Clear T&C’s & Policies

Make your policies crystal clear in the booking flow so guests know what to expect.

SMS and email confirmations

SMS and Email Confirmations

Automate the confirmation process with sms and email notifications.

pre-payed bookings

Pre-payed bookings

Capture the entire cost of the menu or event up-front.

No-show-vector

Smart online waitlist

Manage walk-ins with ease with effective queue management. Send an SMS to guests when their table is ready and show estimated wait times. Need to change the order or move guests? It's all streamlined with Eat App.

Guests can add themselves to a waitlist on your website, or when they arrive, helping you fill more tables, remove chaos at the door and stay visible online. 

smart waitlist
vector-semi-reservation-system mobile-semicircle-reservation-system

Run restaurant events

Everything you need to run and promote events at your venue. Set up a custom event page, sell tickets up-front and manage the door on the night of your event. All your events are connected to your guest CRM so you can follow up afterwards.

Run events

Promote and manage your restaurant online

Manage online profiles

Manage online profiles

Manage the content on your Google, TripAdvisor and Facebook profiles in one place.

Manage reviews

Manage reviews

Manage and reply to all your reviews on 3rd party review sites in one place.

build your guest database

Build your guest database

Collect guest data from reservations and automatically build rich guest profiles and a powerful marketing database.

Arrow-up

More Reservation System Features

mdi_language

Supports multiple languages

preferences

Guest preferences and notes

history

Reservation history and reporting

mdi_printer-pos-network

POS Integration

material-symbols_clinical-notes-rounded

Post-dining surveys

ic_outline-devices

Manage on iPad, mobile and desktop

Reports

Pre-service meeting reports

bx_line-chart

Cross promote sister restaurants

Lines-vector
client-12
Testimonial-image
quote-icon

Eat App makes it a lot easier for us to track our regulars, how much they are spending, their special requests and any notes they make. We're able to give our regulars that extra bit of service.

Group 4 (2)

Start getting results with Eat App

graph-down

90%
Reduction in
No shows

graph-up

21%
Increase in
Online Reservations

graph-up

$0
Paid in
Reservation commission

graph-up

300%
Increased
Feedback responses

Join Eat App & achieve results fast

All the tools you need to succeed online

Table-management

Table management

Optimize seating, improve guest experiences, and enhance revenue with table management tools that simplify restaurant operations.

Booking-channels

Booking channels

Increase online visibility by plugging your restaurant into the world’s largest booking channels in minutes.

Guest-database-&-CRM

Guest database & CRM

Automatically collect and organize guest data so that you can start offering personalized experiences that delight guests.

Waitlist

Waitlist

Manage guest wait times efficiently and reduce congestion at the door with an integrated online waitlist suite.

Marketing

Marketing

Drive loyalty, increase repeat visits and gain exposure with personalized, automated marketing campaigns.

Reports-&-trends

Reports & trends

Get a detailed insight into your restaurant’s performance and trends. Make data-driven decisions that optimize revenue and efficiency.

Frequently asked questions

Can we take upfront online payments?

Yes, Eat App lets you take upfront online payments to secure reservations and reduce no-shows. To set up payment rules, log in or sign up, go to "Availability," select "Pre-payment," fill in the details, and assign the rule to shifts or events. Additionally, you can provide discount codes for guests to use during the booking process.

Can we block tables or restaurant sections on busy days?

Yes, you can block tables or entire sections of your restaurant on busy days. This feature gives you control over your seating arrangement and ensures efficient table management during peak times. For example, you can block online reservations on tables when you expect a lot of walk-ins

Can we block individual tables?

Yes, you can block individual tables in Eat App. Whether for maintenance, VIP guests, or special requests, this feature helps manage specific seating arrangements.



Can guests modify or cancel their reservations online?

Yes, Eat App provides guests with the ability to modify or cancel their reservations online, making it easier for both guests and restaurants to manage changes.

Can we set a time limit for reservations?

Yes, you can set time limits for reservations in Eat App, ensuring that tables are available for the next guest and helping to manage the flow of customers efficiently.

Can guests confirm, modify, or cancel their reservation via WhatsApp?

Yes, Eat App's WhatsApp integration enables guests to confirm, modify, or cancel their reservation directly through WhatsApp, providing a more convenient and efficient way to manage bookings. You can request a demo here.

Do you integrate with other restaurant loyalty systems?

Yes, but even better, Eat App lets you run your loyalty program under your brand. Reward guests with loyalty points based on their visits, spending, or food preferences, and let them redeem their points for free drinks, BOGO vouchers, or anything you choose, all within Eat App.

What about Privacy and GDPR?

Eat App is designed with privacy and GDPR compliance in mind. It ensures that customer data is handled securely and in accordance with privacy regulations, providing peace of mind for both restaurant operators and guests.

Still have questions about booking channels? We’ll help you out

Vector (2)