Ryan Andrews

Mostrestaurant surveysare a waste of everyone’s time. Fourteen questions long, sent three days after the visit, asking things like “Was our staff courteous?” Nobody finishes...

Saturday night. Full book.Your kitchen has prepped for 80 covers. Then 7pm rolls around and three tables just... don't show. No call, no text, nothing. Just empty chairs and food...

Good food is the most important thing about any restaurant. Yet, more and more customers tend to care if the place looks, smells, and sounds good. "A restaurant ought to present...

Successful restaurants are built on two key principles: serve great food streamline restaurant operations. However, many of today’s restaurant owners don’t take the time to work...

Restaurant inventory management can make or break your bottom line in 2025. With 87% of restaurant owners facing rising food costs and supply chain headaches, those thin 3-5%...

As a restaurant owner, you can have the best ambiance, excellent menu, ample waitstaff coverage and still lose customers to your competitors. Then again, you can have naive...

Eat App has introduced Automated Guest Reviews, a powerful CRM feature that enables restaurants to collect diner feedback seamlessly. Integrated directly into your reservation and...

Here's a sobering stat: the hospitality industry has a 73% annual turnover rate, according to the U.S. Bureau of Labor Statistics. That means you're constantly training new staff,...

Greet guests quickly, politely, and with a smile. Use their names if known. Avoid casual phrases like “Hi guys” or “Just one?” - they feel impersonal. A poor greeting can ruin a...