The French reservation market has a peculiarity few other countries share: a dominant player, TheFork, which charges both a subscription and a commission on every cover served. As a result, the real question for a French restaurateur in 2026 is no longer "which software should I choose" but "how much does each guest actually cost me, and who owns my customer data."
This comparison reviews the reservation solutions actually used by restaurants in France, with prices in euros and the commission math worked out. (Looking for a global view rather than a French one? See our guide to the best reservation systems.)
Comparison of reservation software in France (2026)
| Solution | Price (France) | Commission | Free Plan | SMS / reminders | Best for |
|---|---|---|---|---|---|
| Eat App | Fixed plans, starting at €0 | None | Yes, 100 covers/month | Automated SMS and email | Restaurants and groups wanting zero commission and data ownership |
| TheFork Manager | ~€139/month + €2–4 per cover | Yes, per cover | No | Yes | Venues that depend on TheFork visibility |
| Zenchef | ~€129–249/month depending on plan | None | No | Yes | French restaurants wanting a local, commission-free player |
| Guestonline | Quote-based | None | No | Yes | Fine dining and demanding establishments |
| Kouver | Affordable entry-level plans | None | Yes | Yes | Small restaurants; a recent French solution |
| Reservit | Quote-based | Depends on module | No | Yes | Hotel-restaurant operations |
| GloriaFood | Free module | None | Yes | Cafés and small venues on tight budgets |
Prices recorded July 2026, excluding tax. Confirm with each vendor before signing.
1. Eat App
Eat App runs a simple model: a fixed subscription, no per-cover commission, and a customer database that belongs to you. For a Paris restaurant serving 1,500 covers a month, the gap versus a commission model amounts to several thousand euros a year.
The platform covers the whole floor: restaurant reservation software with a real-time floor plan, a guest file with visit and spend history, automated SMS confirmations and reminders, card holds and deposits for large parties, and direct bookings from Google, Instagram, and your website.
France pricing (July 2026): the free plan covers up to 100 covers per month a real system, not a trial period. Paid plans start around $99/month (roughly €90 excl. tax), with unlimited-cover tiers above that. (Editorial note: confirm EUR pricing and the applicable tier.)
The trade-off, in full transparency: Eat App doesn't bring diner traffic the way TheFork does. It's a management tool, not a marketplace. Restaurants that already generate their own demand regulars, Google, social media come out clearly ahead; those that depend on discovery will need to weigh that trade-off.
2. TheFork Manager
TheFork (formerly LaFourchette) remains the reference brand among French diners and that's precisely what gets billed. The model is hybrid: around €139 per month in subscription, plus a commission of €2–4 per cover coming from the platform more on higher tickets, where the commission tracks the average bill.
Do the math before signing. At 400 monthly covers from TheFork, the commission alone runs €800–1,600 far more than the subscription. The platform delivers real visibility, especially for new venues; the trap is keeping it out of habit once your clientele is established, paying per cover for guests who would have come anyway.
3. Zenchef
Zenchef is the historic French commission-free player, and the only local vendor to appear in the top 10 search results for its own category. Plans are tiered, roughly €129 to €249 excl. tax per month depending on the modules chosen (website, reservations, CRM, SMS) no commission on bookings, but usually with a twelve-month commitment.
It's the default choice for many French restaurants that want out of the commission model while keeping a French-speaking point of contact. Two things to verify in the demo: the real total once modules stack up, and the contract length.
4. Guestonline
Guestonline has carved out a place in French fine dining and venues that obsess over the guest journey: fine-grained floor plan management, deposits, and regulars tracking. Pricing is quote-based, which means a demo before any numbers comparison. Worth considering if your problem is service quality more than volume.
5. Kouver
Kouver is the recent French solution holding the #1 position for "logiciel de réservation restaurant" with a modest-authority domain which says a lot about how weak the competition on that query is. Clear positioning: commission-free, made in France, accessible entry pricing. A young vendor, so less track record on robustness and the integration ecosystem, but a serious option for an independent venue.
6. Reservit
Reservit comes from the hotel world and offers a restaurant booking engine in that lineage. Coherent for a hotel-restaurant that wants a single provider for both rooms and the dining floor; less relevant for an independent restaurant, where the tool will feel oversized.
7. GloriaFood
GloriaFood's reservation module is genuinely free, which makes it the starting point for small venues. You get a booking widget and email notifications; you get neither a floor plan, nor a guest database, nor SMS reminders. Enough for a neighborhood café, not enough once service gets busy.
What you actually pay: three scenarios
The sticker price says almost nothing in France, because the per-cover commission changes everything with volume. Three cases, based on a €139 subscription and €3 per cover for the hybrid model:
| Covers from the platform | Hybrid model (subscription + commission) | Fixed fee, no commission |
|---|---|---|
| 150 per month | ~€589 | ~€90–250 |
| 400 per month | ~€1,339 | ~€90–250 |
| 800 per month | ~€2,539 | ~€90–250 |
The takeaway is simple: the better your restaurant performs, the more the commission model costs, while the fixed fee stays flat. The tipping point generally sits between 100 and 200 monthly covers from the marketplace. Beyond that, the question is no longer financial but strategic: would those diners have come without it?
How to choose your reservation software in France
Calculate cost per cover, not sticker price. This is the French market's defining trait. Multiply your platform-sourced covers by €2–4, add the subscription: that's your real bill. Fixed-fee solutions take that line to zero.
Separate visibility from operations. TheFork sells demand; Eat App, Zenchef, and Guestonline run your floor. Many French restaurants run both, then gradually reduce the marketplace share as their direct clientele builds.
Demand ownership of your customer data, GDPR included. You are the data controller for your guest file. Ask in writing who the processor is, where the data is hosted, and how you export it if you switch providers. A vendor that can't answer those three questions clearly is a red flag.
Check the contract length. Twelve-month commitments are common in France, including among commission-free players. Negotiate it, or favor a no-commitment solution to test in real conditions.
Plan for no-shows on busy services. Card hold, deposit for parties of six or more, SMS reminder the day before: this trio remains the only effective remedy and it's not always included in entry-level plans.
Frequently Asked Questions
Frequently Ask Questions
There's no single answer: it depends on your need for visibility. If you need to fill a new dining room, TheFork brings traffic at the price of a per-cover commission. If your clientele is established, a fixed-fee, commission-free solution (Eat App, Zenchef, Kouver) costs significantly less at equal volume.
Eat App's free plan is the most complete: 100 covers per month with a floor plan, guest database, and Google bookings, at €0. GloriaFood offers a free but limited booking-widget module. Kouver also has an entry-level plan.
In 2026, expect around €139 excl. tax per month in subscription, plus €2–4 per cover served via the platform, with the commission rising with the average bill. At 400 monthly covers from TheFork, the total bill frequently exceeds €1,000 per month.
Zenchef takes no commission but brings no diners; TheFork brings diners and charges per cover. The tipping point depends on the volume of marketplace-sourced bookings: beyond a few hundred monthly covers, the commission-free model is almost always cheaper.
t depends on the vendor. Check where the data is hosted (ideally in the European Union), the data-processing agreement, and above all your ability to export your guest file at any time. Marketplaces build their own diner databases: read carefully what the contract leaves you.
Three levers combined: a card hold or deposit for large parties, an automatic SMS reminder the day before service, and a clear cancellation policy stated at booking. Venues applying all three generally bring their no-show rate under 5%.
Try it free,100 covers per month, €0
Eat App's free plan gives French restaurants a real reservation system floor plan, guest database, Google and Instagram bookings, SMS reminders up to 100 covers per month with zero commission. Create your free account or request a demo.




.webp?width=144&height=72&name=Eat%20App%20Logo%20(3).webp)