Best Restaurant Analytics Software in 2025

Searching for the best restaurant analytics software in 2025? This article covers the top software options customized for different restaurant needs, detailing how they can improve operations, manage inventory, and increase customer satisfaction.

The ultimate guide to the best restaurant analytics software of 2025

Navigating the world of restaurant business intelligence software can be daunting, but fear not. Here’s a definitive list of the best restaurant management software in 2025, each excelling in unique areas:

• Best for Seasonal Restaurants: Eat App

• Best for Enterprise Chains: Restroworks RestroBI Suite

• Best for Small Businesses: Toast POS

• Best All-in-One Solution: Restaurant365

• Best for Unique Dining Experiences: Tock

• Best for Large Hotel Chains: Oracle Simphony Point of Sale

• Best for Guest Experience Management: SevenRooms

• Best for Inventory and Labor Management: CrunchTime!

Eat App - Best for seasonal restaurants

Price: Flexible subscription model

Specifications:

• User-friendly design

• Key features: real-time data access

Pros:

• Flexible month-to-month subscription model

• User-friendly interface

• Immediate access to essential data

Cons:

• None. The product constantly evolves with a highly productive team providing full-time support. 

Eat App is a standout in the restaurant industry, especially for seasonal restaurants. Its flexible subscription options are a game-changer. This platform excels in simplifying reservation and table management with its intuitive design, making it a breeze for restaurant managers to handle bookings, guest preferences, and no-shows, ultimately improving menu performance.

Customers can also expect 24/7 support from the team and in-depth restaurant analytics, including customer analytics for restaurants and restaurant guest analytics that empower them to improve their overall guest experience and revenue. With Eat App’s restaurant data analytics solutions, operators gain actionable insights into diner behavior, while its built-in marketing analytics help optimize promotions and campaigns.

By combining ease of use with powerful insights, Eat App goes beyond being just a reservation tool. It is a comprehensive analytics app that drives smarter decisions and long-term growth.

Rating:

• Price: 4.5

• Design: 4.5

• Customer Support: 5

• Functionality: 4.5

We've been running multiple venues remotely thanks to Eat App — it delivers powerful visibility, automation, and control that a hospitality group really needs. Their reporting dashboard is particularly helpful — I can slice data by location, shift, guest spend, or marketing channel. These insights guide our operational decisions and boost revenue-per-cover. 

Akhtar B. - Enterprise Project Manager

Restroworks RestroBI Suite - best for enterprise chains

Price: Contact for pricing

Specifications:

• Integration with existing POS systems

• Advanced inventory management

Pros:

• Strong integration capabilities

• Highly scalable

• Advanced inventory management

Cons:

• Steep learning curve

• Initial setup complexity

For enterprise chains, Restroworks RestroBI Suite offers a unified platform that:

• Integrates restaurant management and analytics, improving decision-making

• Strongly integrates with existing POS systems, crucial for centralizing restaurant data and improving reporting accuracy

• It's particularly well-suited for multi-location restaurants and cloud kitchens

The Restroworks RestroBI Suite is recognized for its scalability, making it suitable for large-scale restaurant operations. However, many users highlight that its initial setup can be complex and that the platform comes with a steep learning curve.

While it offers robust analytics features as an analytics app, the time and effort required to get the most out of the system can be a challenge for busy operators. Its ability to deliver customer analytics for restaurants, restaurant data analytics solutions, restaurant guest analytics, and even marketing analytics is valuable, but often requires significant training and resources to manage effectively.

Rating:

• Price: 4.0

• Design: 4.2

• Customer Support: 3.8

• Functionality: 4.5

Did you know?

Eat App Analytics helps hospitality groups improve performance by consolidating data across venues, highlighting top performers, and identifying areas for growth. With insights into key metrics like reservations, guest behavior, and revenue trends, groups can make smarter, data-driven decisions that boost efficiency, improve guest experiences, and drive consistent success across all locations.

Toast POS - Best for small businesses

Price: $4500 for hardware, $550/month for services

Specifications:

• Integrated POS with analytics

• Curbside pickup and online orders and online ordering

Pros:

• User-friendly interface

• Seamless integration with third-party platforms

• Robust features for small businesses

Cons:

• High monthly fees

• Vulnerable to internet outages

Toast POS is a highly recommended choice for small and medium businesses looking for the best pos system with analytics. Its intuitive interface ensures faster transactions and fewer errors, enhancing the overall experience for restaurant staff and customers alike. The seamless integration with online ordering platforms and curbside pickup options makes it an ideal solution for modern restaurant operations, especially when utilizing the restaurant’s pos system.

However, users have reported high monthly fees and occasional issues with customer service. Despite these cons, Toast POS’s reporting system, though sometimes difficult to customize, offers valuable insights into sales trends and operational metrics.

Rating:

• Price: 3.5

• Design: 4.5

• Customer Support: 3.0

• Functionality: 4.3

Pro tip

Eat App seamlessly integrates with most POS systems, giving you a complete overview of your venue’s performance. By connecting reservations with sales data, you gain powerful insights into guest spend, revenue trends, and operational efficiency, all in one place for smarter decision-making and stronger results.

Restaurant365 - Best all-in-one solution

Price: Starting at $249 per month

Specifications:

• Integrated accounting system

• Real-time inventory counts

Pros:

• Comprehensive financial insights

• Seamless POS integration

• Centralized control over operations

Cons:

• Limited customization for reports

• Occasional system slowness

Restaurant365 stands out as the best all-in-one solution, providing deep financial insights, robust inventory management, and labor tools. Users appreciate its seamless integration with restaurant pos systems, offering real-time inventory counts and simplified reporting. It acts as a single source of truth across costs, sales, and operations.

However, the platform has limited customization options for reports, and users have noted occasional slowness when handling large datasets. Despite these issues, restaurant owners will find that Restaurant365 is ideal for full-service and multi-location operations, providing centralized control over financials and back-of-house operations with multi-location support for the restaurant manager.

Rating:

• Price: 4.0

• Design: 4.2

• Customer Support: 3.8

• Functionality: 4.5

Pro tip

Eat App’s customizable dashboards let you focus on the metrics that matter most to your business. From reservations and revenue to guest behavior and staff performance, you can customise your view to track key insights in real time, ensuring smarter decisions and improved efficiency across your venue or group.

Tock - Best for unique dining experiences

Price: $1000

Specifications:

• Multi-channel booking system

• Ticketed event management

Pros:

• Innovative ticket-based model

• Supports multi-channel booking

• Enhances unique dining experiences

Cons:

• Unintuitive interface

• Limited customer service access

Tock specializes in managing unique reservations and culinary experiences through its innovative ticket-based model. The platform supports multi-channel booking, enabling customers to reserve tables through various platforms, including social media. This feature is particularly beneficial for restaurants looking to offer special gatherings or themed dinners.

However, users have noted challenges with Tock’s interface, describing it as sleek but sometimes unintuitive, with a steep learning curve. A notable downside is the limited customer service access, which users find frustrating during the booking process.

Rating:

• Price: 4.0

• Design: 3.8

• Customer Support: 3.0

• Functionality: 4.2

Oracle simphony point of sale - best for large hotel chains

Price: Contact for pricing

Specifications:

• Cloud-based architecture

• Multi-site reporting capabilities

Pros:

• Highly customizable

• Seamless integration with other systems

• Strong reporting capabilities

Cons:

• Complexity of setup

• High costs for modifications and support

Oracle Simphony POS is ideal for large hotel chains, offering a comprehensive cloud-based solution designed for the hospitality industry. With its ability to integrate seamlessly with various systems, including Oracle Opera PMS and other third-party applications, Simphony POS allows businesses to manage their operations efficiently. Its reporting capabilities provide valuable insights into sales and inventory, making it easier for businesses to make informed decisions.

But, users have reported challenges with customer support and the complexity of the system, which can require significant training to navigate effectively. Despite these challenges, Oracle Simphony POS is a powerful tool for hospitality businesses looking to enhance their operational efficiency and customer experience.

Rating:

• Price: 3.5

• Design: 4.0

• Customer Support: 3.3

• Functionality: 4.5

SevenRooms - Best for guest experience management

Price: $25.00 per head

Start by listing some guest engagement tools and explore how marketing automation can enhance employee management and customer relationships.

Pros:

• Comprehensive suite of tools for hospitality

• Supports direct guest relationships

• Global client base including major brands

Cons:

• Poor customer service

• High fees per head

SevenRooms excels in guest engagement and analytics tools, enhancing the overall guest experience in restaurants. The platform offers strengths such as reservation and guest database analytics, marketing performance insights, and understanding guest preferences. It allows restaurants to enhance customer experience through personalized outreach and behavior-based insights.

Users, on the other hand, have noted issues with high fees and poor customer service. Despite these drawbacks, SevenRooms is valued for its global client base and direct guest relationship support, making it a top choice for improving customer engagement, customer loyalty, and satisfaction.

Rating:

• Price: 3.0

• Design: 4.2

• Customer Support: 3.0

• Functionality: 4.5

CrunchTime! - Best for inventory and labor management

Price: $99/month, $999/year

Specifications:

• Real-time inventory tracking

• Mobile app for on-the-go access

Pros:

• User-friendly interface

• Comprehensive reporting features

• Seamless integration with existing systems

Cons:

• High initial setup cost

• Occasional system lags

CrunchTime! is a comprehensive workforce management solution designed to streamline operations in the food service industry. It focuses on:

• Food cost

• Labor

• Inventory

• Back-office reporting

The software provides tools for monitoring real-time optimal inventory levels, helping to reduce waste and optimize operations while streamlining operations with an inventory management system, inventory usage, and maintain a healthy inventory value. It is ideal for chains and growing operations.

While its user-friendly interface and comprehensive reporting features are highly praised, users have reported issues with high initial setup costs and occasional system lags. Despite these cons, CrunchTime! excels in automating purchasing, monitoring waste, and analyzing menu item profitability, which contributes to effective labor management, cost control, and cost management.

Rating:

• Price: 4.0

• Design: 4.0

• Customer Support: 3.8

• Functionality: 4.5

How to choose the right restaurant analytics software

Choosing the right restaurant analytics software can be a game-changer for your business. The most important aspects to consider include integrated restaurant business analytics tools that provide a unified view of your operations. This allows you to streamline tasks such as inventory reordering and staffing, ultimately improving your restaurant’s performance.

Key factors for effective software use include:

• Frequent updates

• A user-friendly dashboard, which helps track sales trends and operational metrics effectively, to boost customer satisfaction

• Post-implementation training to ensure staff can effectively use the new software and maximize its benefits

Predictive analytics is a feature worth considering. Utilizing past data to forecast future demand optimizes labor and inventory, significantly reducing food waste. Effective inventory management can save restaurants as much as 15% on food costs.

Look for software that offers robust reporting tools, seamless integration with your existing systems, and features that align with your specific business needs. Making data-driven decisions will not only improve customer satisfaction but also improve customer satisfaction.

Summary

In conclusion, the right restaurant analytics software can transform your business by providing valuable insights into customer trends, sales data, and operational efficiency. From small bistros to large hotel chains, each of the tools mentioned in this guide offers unique features tailored to different types of restaurant operations.

By understanding the strengths and weaknesses of each platform, you can make an informed decision that will help you streamline operations, enhance guest satisfaction, and ultimately boost your profitability. Investing in the best restaurant management software is a step towards a more data-driven and successful future in the restaurant industry.

Frequently Asked Questions

What makes Eat App ideal for seasonal restaurants?

Eat App is ideal for seasonal restaurants due to its flexible subscription options, enabling them to pause services during off-seasons without incurring financial burdens. This adaptability ensures that you can manage costs effectively while maintaining a presence for your customers.

How can Eat App’s analytics help me increase my restaurant’s revenue?

Eat App’s advanced analytics empower restaurants with a powerful toolkit to drive growth. By analyzing key data, including guest behavior, reservation trends, labor costs, and pricing, restaurants can make strategic, data-driven decisions. Reports show that data-driven strategies can boost revenue by around 10%, reduce costs by 5%, and contribute up to a 2% increase in profits through optimized pricing alone.