Picture this scenario: a guest arrives at a restaurant. His name is John, he reserved a table for his wife and two more people at 1:30 pm through the website.John has, in fact,...

It doesn’t matter the size of your hospitality group or hotel chain, managing the facility takes a lot of work. Especially since you need to maintain a strict record of every...

The property management system (PMS), which lies at the center of your operations, drives productivity and efficiency across hotel departments but is rarely a lone digital...

Most new restaurants don’t make it across the 5-year mark. While there are many contributing factors, high costs play a huge role in the failure of restaurants. Running a...

Running a restaurant is no easy business. As a restaurant owner, you have to look after and keep track of every aspect of your operations - staff, raw materials, customer service,...

Your restaurant’s mission statement is a pillar of your identity. It tells the world who you are and what you stand for while helping to guide your decisions, marketing strategy,...

Independent full-service restaurants may not have the advertising budget of large QSR chains. But the one thing they should have in common with them is the operations manual. {%...

One of the great things about the restaurant industry is its low entry barrier. Practically anyone with enough money and the right permits can open a restaurant, anytime and...

Restaurant automation can be a controversial topic. There are signs that automation - the introduction of robots, and other tech that automates previously human jobs - is...