simpleERB Alternatives and Competitors

SimpleERB is a cloud-based restaurant reservation system (the name stands for “simple Electronic Reservation Book”) known for its ease of use and core features. It offers online booking widgets, basic customer CRM tools, waitlist management and even options for credit card holds or deposits to reduce no-shows. However, it may not be the perfect fit for every restaurant. Whether it’s pricing constraints, limited advanced features, integration needs or interface preferences, many restaurants eventually seek out sites like SimpleERB for a better match.

From small cafes to large restaurant groups, operators need tools that simplify reservations, reduce no-shows and help grow guest relationships. If SimpleERB isn’t checking all your boxes, don’t worry there are plenty of SimpleERB competitors that might suit your needs better. This list of top SimpleERB alternatives explores some of the best options available, each offering a fresh take on reservations, guest management, or overall restaurant tech.

Eat App

Eat App is a comprehensive reservation and table management platform that helps restaurants increase revenue through real-time bookings, automation, and guest data management. As a SimpleERB competitor, it stands out for its robust feature set and flexible pricing (with no per-cover fees), making it a cost-effective choice for growing businesses. Eat App offers online reservations, waitlist management, and interactive table layouts built to boost restaurant efficiency.

Key Features include:

• Real-time floor plan & table management (customizable layouts).

• Built-in CRM with rich guest profiles and loyalty tagging.

• Integrated communication tools – two-way WhatsApp, SMS, and email for confirmations and marketing.

• Waitlist management with live status updates for walk-ins.

• 24/7 support and onboarding assistance for a smooth setup.

Eat App supports both traditional reservations and walk-ins, making it a strong SimpleERB alternative whether you’re handling everyday bookings or special events. It’s trusted by thousands of restaurants in over 70 countries – from independent bistros to large hospitality groups – demonstrating its scalability and reliability.

Eat App's Pricing Plans:

• Free plan – $0/month (up to 30 covers per month)

• Starter plan – $69/month (up to 300 covers per month)

• Basic plan – $139/month (unlimited covers)

• Pro plan – $239/month (full suite of guest experience tools)

Takeaway: Eat App is a powerful yet user-friendly solution with a generous free plan and tiered pricing, making it a compelling first choice if you want an all-in-one system without high per-booking costs. It’s a comprehensive, cost-effective reservation platform for restaurants of all sizes, offering more advanced features (like loyalty programs and automation) than SimpleERB, but with similar ease of use.

OpenTable

OpenTable is one of the most well-known names in online restaurant reservations – often considered a default choice worldwide. Its biggest strength is a massive network of diners: millions of people use OpenTable’s website and app to discover and book restaurants. As a SimpleERB alternative, OpenTable’s extensive diner network can significantly boost your restaurant’s exposure, filling seats with new guests. It also offers a robust set of features such as customizable floor plans, a dynamic waitlist, automated email marketing, and integrations with 100+ partner platforms (including Reserve with Google, POS systems, etc.) to streamline operations.

However, these benefits come with a higher price tag. OpenTable operates on a subscription model plus per-cover booking fees, which can add up for busy restaurants. Smaller venues often find it hard to justify the ongoing costs, especially when commission-free SimpleERB competitors like Eat App exist.

OpenTable Pricing:

• Basic – $39/month + $1.50 per cover booked via the OpenTable network (and $0.25 per cover through your own widget).

• Core – $249/month + $1 per cover via OpenTable’s network.

• Pro – $449/month + $1 per cover via OpenTable’s network.

(All plans also include OpenTable’s standard features; higher tiers add more marketing tools and visibility.)

Takeaway: OpenTable offers unparalleled exposure via its diner marketplace and powerful features, making it a strong site like SimpleERB if maximizing reach is your top priority. It can drive many reservations through its platform. But keep in mind the cost: monthly fees plus per-diner charges mean expenses grow with your volume. Many budget-conscious restaurants prefer alternatives with flat pricing or no cover fees. In short, OpenTable delivers on reach and functionality, but you pay for that privilege – whereas SimpleERB (and others on this list) charge no per-cover commissions.

Resy

Resy (often referred to as Resy OS) is a sleek reservation and guest management platform that has quickly grown into a major player in the U.S., backed by American Express. As a SimpleERB alternative, Resy’s modern interface and focus on hospitality-driven service make it especially appealing to upscale and trend-setting restaurants. A major plus is that Resy avoids per-cover fees – instead of commissions, it uses tiered flat monthly pricing plans, which keeps costs predictable for restaurants. (In other words, you won’t be penalized for being busy, a contrast to OpenTable’s model.)

Standout Features:

• Shared guest profiles & tags: Resy builds a rich guest database. Diners’ profiles (with tags like VIP status, preferences, etc.) can be shared across venues in a group, enabling personalized service across locations.

• Social integrations: Bookings can be made directly via Instagram and Google thanks to Resy’s integrations, as well as through Resy’s own popular consumer app. This multichannel approach expands your reach.

• Two-way SMS messaging: Option for texting with guests for confirmations or updates, enhancing communication (especially useful for waitlist or special instructions).

• “ResyFly” analytics: Robust analytics tools to optimize seating and turn times, helping maximize capacity and revenue.

Resy’s pricing is subscription-based with no cover charges. Plans are tiered by feature set; for example, a basic plan starts around ~$249/month and higher tiers offer additional features or support. There’s no nickel-and-diming per reservation, which many restaurants appreciate.

Takeaway: Resy is a top SimpleERB competitor if you want a modern, guest-centric system without per-diner fees. Its blend of a premium consumer-facing app and rich operational tools is very appealing, particularly for U.S. restaurants catering to engaged, tech-savvy diners. Do note that Resy’s flat fees are on the higher side (it’s a premium service), but in return you get access to a large network of diners and polished features. It’s a great analog to SimpleERB for those willing to invest a bit more for an elevated experience.

SevenRooms

SevenRooms is an all-in-one hospitality platform known for its advanced guest management and marketing capabilities. As a SimpleERB competitor, SevenRooms goes beyond basic reservations – it offers a powerful built-in CRM and automation suite to drive loyalty and repeat business. Restaurants using SevenRooms can leverage detailed guest profiles, automated marketing campaigns, and even support for deposits or ticketed events (much like SimpleERB’s offer/deposit feature, but more extensive).

Notable Features:

• Rich guest profiles: SevenRooms builds a deep profile for each guest, tracking visit history, preferences, birthdays, dietary restrictions and more. This goes far beyond SimpleERB’s basic CRM, enabling highly personalized service.

• Automated marketing: The system can automatically send targeted email campaigns, post-dining surveys and special offers based on guest data. This marketing automation helps turn one-time visitors into regulars without manual effort.

• Deposits & ticketing: SevenRooms supports requiring deposits or selling prepaid tickets for special reservations and events. This feature, similar in spirit to SimpleERB’s prepayment tool, helps reduce no-shows and secure revenue for high-demand nights.

• Integrations: It integrates with popular channels like Google, Facebook and TripAdvisor for incoming reservations, and with POS systems to link dining spend data to reservations. The result is an ecosystem where all your guest data is connected for deeper insights.

SevenRooms is a feature-rich SimpleERB alternative, but it can feel complex to implement and use day-to-day. Its extensive capabilities come with a learning curve, and pricing is generally quote-based (often higher, targeting enterprise clients). For example, support packages alone can range from ~$149 to $799/month, indicating SevenRooms is a premium solution.

Takeaway: SevenRooms provides an advanced, all-in-one platform for reservations plus guest engagement. If your priority is deep guest insights and automated marketing, essentially a reservation system plus a powerful CRM, SevenRooms is a top choice. However, for smaller restaurants, the complexity and cost might be a hurdle. Many find that alternatives like Eat App offer similar features (loyalty, messaging, 3D floor plans) with a gentler learning curve and more affordable pricing. In summary, SevenRooms is excellent for upscale venues or groups that need enterprise-grade tools, while others may prefer a simpler solution.

Yelp Guest Manager

Yelp Guest Manager (formerly Yelp Reservations and NoWait) combines reservation and waitlist management with the visibility of the Yelp platform. It’s a practical SimpleERB alternative for restaurants – especially in North America – that want to boost their online discoverability through Yelp’s huge user base. With Yelp Guest Manager, diners can book a table directly from your Yelp page, turning Yelp’s popular review site into a reservation channel for your restaurant.

Beyond the Yelp integration, the system offers a unified interface for handling both online reservations and walk-in waitlists together. Hosts can use an iPad to manage a live waitlist, send SMS alerts when a table is ready, and optimize table turns – reducing crowded lobbies and wait anxiety for guests.

Key Benefits:

• Built-in Yelp audience: Tapping into millions of Yelp users who are searching for places to eat. If your restaurant has a strong Yelp presence, this can funnel a high-intent audience directly into bookings.

• Unified reservations & waitlist: Manage online bookings and walk-ins in one system, with real-time text notifications to waiting parties when their table is ready. This keeps your guest flow organized and improves the host stand efficiency.

• Flat monthly pricing: Yelp Guest Manager uses tiered subscription plans with no per-cover fees, which can save money compared to commission-based systems.You pay based on features and capacity (covers), making costs predictable.

• Tech integrations: Integration with platforms like Google Reserve (so people can book via Google Search/Maps) and POS systems (on higher tiers, e.g. Toast POS).This helps centralize your reservation information across channels.

Yelp Guest Manager Pricing:

• Basic – $129/month: Online reservations via Yelp, Google, Apple Maps; up to 500 covers/month; two-way texting and other core features.

• Plus – $279/month: Includes everything in Basic, plus unlimited covers, POS integration, a guestbook CRM (enhanced guest profiles), and other advanced features.

Takeaway: Yelp Guest Manager is an attractive site like SimpleERB for restaurants that rely on Yelp for visibility or need a straightforward combined waitlist/reservation solution. It excels at boosting online discovery (converting Yelp page visitors into diners) and is fairly budget-friendly for the features offered. It may not have all the advanced CRM or marketing bells and whistles of some competitors (for example, it lacks extensive automated marketing tools), but for many small to mid-sized restaurants, Yelp Guest Manager hits a sweet spot by filling seats and managing guest flow effectively, all with predictable flat fees.

ResDiary

ResDiary is a flexible reservation system and a popular SimpleERB alternative, especially in the UK, Europe and beyond. It provides tools to handle everything from everyday reservations to events and custom table policies. ResDiary offers a cloud-based platform with features like automated booking reminders (to reduce no-shows) and even phone reservation automation via its “ResPhone” service.

Key Advantages:

• Flat Monthly Pricing: ResDiary uses flat-rate subscription plans with no per-cover fees – there are no commissions on reservations, similar to SimpleERB’s no-commission model. This pricing transparency and predictability are a big draw.

• ResPhone (Phone Automation): A unique feature that can answer your phone and take reservations via an automated system, capturing bookings by phone without staff intervention.This ensures you don’t miss reservations even when your team is busy.

• Deposits and Custom Policies: Support for requiring deposits or setting custom booking policies (like time-limited seating, specific table allocation rules, etc.). This helps reduce no-shows and lets you tailor the reservation process to your restaurant’s needs (e.g., special rules for large parties or peak days).

• Multi-channel Booking & Reminders: ResDiary enables online bookings through your website, social media, Google, etc., all without extra fees. It also integrates with marketing tools to send automatic email/SMS reminders to guests, helping ensure they show up,

ResDiary is known for transparent costs and strong customer support. It’s used by many independent restaurants and groups that want a reliable reservation system at a flat rate. While its feature set is comprehensive, some advanced CRM or marketing capabilities may not be as deep as what an all-in-one platform like Eat App provides. Still, it covers the core needs very well.

Takeaway: ResDiary is a solid SimpleERB competitor for restaurateurs who value no per-booking costs and a wide array of features. Its ability to handle bookings from multiple channels (web, widget, social) without commission is a big advantage, as is the option for phone reservations via ResPhone. Overall, ResDiary offers a balance of powerful tools and predictable pricing, making it a strong alternative – especially for restaurants in Europe or those who felt SimpleERB’s feature set was somewhat limited in marketing/CRM. It gives you more functionality while maintaining the straightforward pricing philosophy.

Tock

Tock has made a name for itself as an innovative reservation system that goes beyond standard table bookings. It’s an excellent SimpleERB alternative for venues offering special dining experiences or looking to minimize no-shows. Originally designed for high-end restaurants and wineries, Tock allows businesses to sell prepaid tickets or require deposits for reservations. This unique model secures revenue upfront and significantly reduces no-show rates – a big win for popular tasting menus, ticketed events, or holiday dinners where an empty seat is a lost opportunity.

That said, Tock isn’t only about ticketed events. It also supports standard reservations and waitlists for day-to-day operations, with a user-friendly interface for hosts. Its table management tools cover the basics (though perhaps slightly less customizable than some competitors) and it builds a basic guest database (especially when integrated with POS data) to provide insights similar to a light CRM.

Key Features:

• Prepaid bookings: You can have guests purchase tickets or put down deposits when booking a table. This is fantastic for exclusive events or prefix menus, it guarantees commitment and revenue, and virtually eliminates no-shows. SimpleERB offers a form of deposit capture, but Tock’s implementation is more comprehensive and central to its system.

• Standard reservations + waitlist: Alongside ticketed events, Tock handles normal online reservations and walk-in waitlists smoothly. Guests can join a waitlist and receive notifications, and the platform optimizes table turns (though its floor plan customization might be a bit more rigid than Eat App or Resy).

• Guest analytics: Tock provides basic analytics on guest visits and can track spend history if connected to your POS. While not as advanced as SevenRooms’ CRM, it gives you insight into repeat visitors and high-value customers.

• No standard cover fees: Tock does not charge per-cover fees for regular reservations on its plans, revenue comes from subscriptions and, in one tier, a percentage of prepaid ticket sales. This means you’re not paying for every reservation, only for the added value of ticketing when you use it.

Tock Pricing:

• Standard Plan – $199/month per location, plus 2% fee on any prepaid reservations (tickets or deposits).

• Pro Plan – $699/month, with no fees on prepaid bookings. Both plans include all core features; the difference is how revenue from ticketed events is handled. There are no cover fees for normal reservations on either plan. (Enterprise pricing is available for large groups.)

Takeaway: Tock is the go-to SimpleERB competitor if your restaurant’s concept involves ticketed dining experiences or if you want to leverage deposits to secure bookings. It’s a powerful platform for revenue management and event-driven dining, while still covering everyday reservation needs. By getting commitment from guests upfront, Tock helps maximize attendance and revenue. For a restaurant that doesn’t do special events or prepaid experiences, Tock might be more than you need, but for those that do, it offers capabilities few others can match. In summary, choose Tock if reducing no-shows and monetizing reservations (through deposits/tickets) is a priority for your business.

Quandoo

Quandoo blends reservation software with an online diner marketplace. As a site like SimpleERB, it provides a reservation management system for your restaurant and lists your venue on the Quandoo consumer platform where diners can discover and book restaurants (similar to how OpenTable or Yelp’s platforms work). This exposure can increase your reach, especially in regions where Quandoo is popular (Europe and Asia-Pacific).

In practice, Quandoo gives you a widget for your own website and Facebook page to capture direct bookings (commission-free), and it also promotes your restaurant on Quandoo’s marketplace app/website to bring in new diners. It even uses AI-powered wait time estimates to manage guest expectations and optimize seating.

However, note that Quandoo charges a commission for bookings made via its diner marketplace. Currently, the model is a hybrid: you pay a small monthly subscription and around £3.90 per cover for reservations that originate from the Quandoo marketplace/app. Reservations made through your own channels (using Quandoo’s widget on your site or social media) are fee-free. Essentially, you only pay commission when Quandoo brings you a diner you wouldn’t have had otherwise.

Pricing:

• Pro – ~£39/month (base subscription for the software).

• Premium – ~£99/month (higher tier with more features/visibility).
  (Pricing may vary by region. All plans incur the per-cover fee for marketplace bookings.)

• Commission – ~£3.90 per guest only for covers booked via Quandoo’s consumer app/marketplace. (No fee for bookings via your own website widget.)

Takeaway: Quandoo can be a valuable SimpleERB alternative if increasing your restaurant’s reach is a top goal. The built-in marketplace can introduce new guests by marketing your venue on its platform. For many restaurants in Quandoo’s core markets, the extra exposure is worth the commission on those bookings. You essentially get a reservation system plus a marketing channel. Just be mindful of the commission costs – if you prefer not to pay any fees per cover, a platform like SimpleERB or Eat App (with flat pricing) might be more suitable. But if you’re looking to fill more seats and don’t mind sharing a bit of revenue for the diners Quandoo sends your way, it’s an option to consider.

TableIn

TableIn is designed for independent restaurants with smaller teams. It offers basic reservation and guest tracking tools with a minimal learning curve. As a SimpleERB alternative, TableIn’s appeal is its simplicity and affordability, it covers the core booking needs without overwhelming you with features you might not use.

Why it’s a good fit:

• Budget-friendly: TableIn has affordable monthly plans, which is great for budget-conscious eateries or small restaurants. You get a flat rate and no per-cover fees, similar to SimpleERB’s low-cost approach.

• Easy to use: It provides easy-to-use reservation widgets for your website and even social media pages, making online booking setup straightforward. Staff can quickly learn the system without extensive training.

• Basic notifications: Email and SMS confirmation notifications are available to keep customers informed of their bookings, helping reduce no-shows and miscommunication.

TableIn is a good “similar website to SimpleERB” for businesses that want control over their bookings without added complexity. It’s particularly popular among small cafes and family-run restaurants that value a clean, no-frills system. However, because of its stripped-down nature, it doesn’t offer the wide variety of tools your restaurant might eventually need – for example, advanced CRM, marketing automation, or extensive integrations (areas where platforms like Eat App or SevenRooms excel). In other words, TableIn covers the basics well, but growing restaurants may outgrow its limited feature set.

Takeaway: TableIn provides a simple, cost-effective reservation system. It’s a solid solution for many small restaurants or those just moving off pen-and-paper, thanks to its low price and ease of use. Just be aware that its feature set is quite basic. If you foresee needing more advanced capabilities (loyalty programs, detailed analytics, third-party integrations, etc.), you might find SimpleERB or other competitors more suitable in the long run. For now, though, TableIn remains an excellent starting point for straightforward reservation and table management.

TableAgent

TableAgent is a free, cloud-based reservation system. Unlike most others on this list, TableAgent is an open platform that charges no monthly fees and no per-cover fees. This makes it a useful SimpleERB alternative for restaurants that are just getting started with online reservations or those with very tight budgets. Essentially, it’s a no-frills solution: you get basic digital reservations without the extras (and without the costs).

Free platform perks:

• Basic floor management: TableAgent offers simple table management with a basic floor plan interface and an embeddable widget to accept reservations on your website, all at no cost.

• No fees at all: There are absolutely no subscription or booking fees to use TableAgent.This “free” aspect is its biggest draw, you can take online bookings and manage them in the cloud without signing a contract or paying a bill.

• Essential features only: It covers core reservation functions: guests can book online, you can record walk-ins, and manage a list of bookings. It lacks advanced tools like built-in CRM, automated marketing, waitlisting, or POS integrations, which are features SimpleERB and others do offer. But for many very small restaurants or pop-ups, the basics are enough to get started.

TableAgent is a “no-risk” alternative: since it’s free, some restaurants use it to test the waters of online reservations or as a temporary solution. It’s cloud-based, so you can use it on any browser or device, and your data is stored online. The trade-off is that development and support are community-based and limited, and the feature set is minimal. You won’t get the polish or support of a paid platform, but you also won’t get a bill.

Takeaway: TableAgent is a practical, zero-cost SimpleERB alternative for restaurants that need a basic reservation system without any financial commitment. It’s ideal for small venues, new operators, or those dipping their toes into online booking for the first time. While it lacks the advanced tools (CRM, loyalty programs, automated messaging, integrations) that you’d find in more feature-rich platforms like Eat App or SevenRooms, TableAgent succeeds in covering the essentials at no cost. If simplicity and cost-savings are your top priorities, TableAgent is definitely worth considering as a starting point.

Each of these SimpleERB alternatives has its own strengths. The best choice ultimately depends on your restaurant’s priorities:

• Maximize exposure? OpenTable or Quandoo tap into huge diner networks (at a cost).

• Keep costs low? Eat App, ResDiary, TableIn, or TableAgent avoid per-cover fees and offer flat pricing or free options.

• Advanced CRM & marketing? SevenRooms or Eat App provide deeper guest engagement tools.

• Prepayments and special events? Tock leads in ticketed reservations and deposit features.

• Integrated ecosystem? Yelp Guest Manager ties into Yelp’s platform, and TouchBistro (not covered above) integrates with POS if you prefer an all-in-one solution.

When evaluating sites similar to SimpleERB, consider factors like pricing structure (flat vs. commission), feature depth (do you need a full CRM or just basic bookings?), and support/integration needs. Many of these platforms offer free trials or demos, so it’s wise to test-drive a couple. For example, you can get started with Eat App’s free plan in minutes to see first-hand how it compares, or schedule demos with Resy or SevenRooms for a deeper dive. By exploring these alternatives, you’ll find the reservation system that best aligns with your restaurant’s requirements and helps you deliver great guest experiences in 2025 and beyond.