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Your Checklist for How to Open a Small Restaurant: Steps to Culinary Success

March 20, 2024 9 min
Author
Senior Content Manager at Eat App
Reviewed by
Co-founder and CEO of Eat App

If you’re itching to turn the key in the door of your very own small restaurant, clarity, and guidance are pivotal.

This step-by-step guide on how to open a small restaurant demystifies the process, providing the nuts and bolts on developing a solid restaurant concept, securing financing, and selecting your spot in the bustling culinary scene.

By the end, you’ll have a tangible roadmap that navigates through the essentials: permits, menus, staffing, and more.

Let’s get started on the pathway to making your small restaurant a reality.

Defining your small restaurant concept

A colorful illustration of various restaurant concepts and cuisines

The first ingredient of a successful restaurant is a distinctive concept. This goes beyond creating a menu or selecting a color scheme for your dining room; it includes the entire dining experience you want to offer your customers. The concept of your restaurant sets the stage for your success, carving out a unique identity in the highly competitive restaurant industry.

Understanding your target audience is fundamental to developing a successful concept. You need to consider their preferences, behaviors, and expectations.

Your restaurant’s concept must resonate with your intended audience, ensuring customer satisfaction and encouraging repeat business. This is where your personal preferences, target audience, market demand, and cuisine types come in, helping you create a concept that not only attracts customers but also aligns with your work routine and the type of alcohol service, if any, you intend to provide.

No matter how small your restaurant is, having a distinctive concept will serve as a memorable identity that sets your establishment apart and turns dining into an event.

Moreover, a well-defined restaurant concept forms the foundation of your branding and marketing strategies, helping in attracting and retaining customers.

Small restaurants can adopt various formats such as:

  • diners

  • bistros

  • cafeterias

  • gastropubs

These formats cater to different customer preferences.

Creating a concept for your restaurant is an exercise in balancing innovation with practicality. Your chosen concept must be operationally feasible and financially sustainable for long-term success.

As you move from conceptualization to realization, remember that the concept you choose today will influence the many decisions you make down the line, from creating your business plan to selecting your restaurant location.

Creating a comprehensive business Plan

After defining your restaurant concept, the next step is to create a comprehensive business plan. This is a strategic outline of the restaurant’s components, providing a snapshot of your restaurant including its:

  • Concept

  • Target market

  • Competitive advantage

  • Marketing strategies

  • Financial projections

An effective business plan should also include a detailed industry analysis, which offers insights into the restaurant market, detailing opportunities, challenges, and an actionable strategy for growth.

Your business plan should leave no stone unturned. The business plan should include:

  • Executive summary

  • Company description

  • Industry analysis

  • Geographic analysis

  • Target market analysis

  • Food safety plan

  • Sample menu

  • Marketing plan

  • Management strategy

  • Financial plan

Each of these elements forms the backbone of your business plan, painting a clear picture of how your restaurant will operate, what it needs to succeed, and how it will overcome potential challenges.

Creating a detailed business plan is not just about having an operational guide for your restaurant. It serves as a persuasive tool for investors and stakeholders.

A solid business plan demonstrates that you have:

  • A clear vision for your restaurant

  • Understanding of the market in which you’ll operate

  • Thought through the financial and operational challenges you’ll encounter

Think of your restaurant business plan as a roadmap to success, guiding you from the initial stages of opening your restaurant to its eventual growth and expansion.

Securing funding and financial resources

Once you have a comprehensive business plan in place, your next step is to secure the funding necessary to bring your restaurant to life. As a small restaurant owner, you have several funding options at your disposal, including:

  • Small business loans

  • Grants

  • Crowdfunding

  • Private investments

  • The support of alternative lenders

The U.S. Small Business Administration offers small business loan programs with variable timeframes, typically ranging from a few weeks to a few months, to secure funding for small business owners.

Additionally, small restaurants can benefit from grants provided by local farms, state governments, and organizations like the FedEx Small Business Grant Contest, Minority Business Development Center, and Grants.gov.

If you’re considering private investments, bear in mind that this involves an impressive sales pitch due to the high-risk nature of the food service industry. You might need to offer investors a share of profits or operational responsibilities.

Regardless of the funding option you choose, having a solid business plan is crucial. It gives potential investors confidence in your venture and increases your chances of securing the necessary financial resources.

Selecting the ideal location

Armed with a well-defined concept, a comprehensive business plan, and secured funding, the next step is selecting the ideal location for your restaurant. This decision is a lot more than just finding a space that fits your budget.

The surrounding demographics, including:

  • age

  • income

  • education

  • ethnicity

can inform the type of cuisine and menu pricing suited to local tastes and budgets.

Competition analysis is another factor to consider. It helps you avoid entering a market saturated with similar restaurants and underlines the need to create a distinctive dining concept.

Your restaurant’s location should also be chosen for its high visibility and heavy foot traffic to increase customer notice and visitation.

While a prime location may come with a higher price tag, the potential increased traffic and sales it can bring must be weighed against these cost implications, ensuring the financial viability of the restaurant.

Finally, the chosen location should align with your restaurant’s service style. For example, quick-service restaurants may seek convenience, while full-service restaurants might choose leisure-focused areas.

Designing an appealing menu

An artistic illustration of a creatively designed restaurant menu

After securing the perfect location, it’s time to tantalize taste buds with a well-designed menu. Your restaurant’s concept dictates its menu creation, steering cuisine choices, presentation style, and the dining experience to align with themes, branding, and specialized offerings.

Cost efficiency and adaptability are key to menu design. Here are some important factors to consider:

  • Menus should be concise, with a focus on top-selling, brand-supportive items that lessen specialized equipment needs.

  • Menus should be capable of accommodating regular updates, especially seasonally.

  • The physical design elements of the menu, including the use of white space, consistency between online and print versions, strategic placement of profitable or popular items using the ‘golden triangle’ design concept, visually appealing descriptions, and brand-reflective colors, all influence customer decisions and restaurant profits.

Just as critical as the design is the feedback from your customers. Actively seeking and incorporating customer feedback is vital for continuously refining the menu, ensuring it remains fresh, relevant, and tailored to consumer preferences.

So, whether you’re serving up a classic dish or introducing a new culinary delight, keep your customers’ preferences at the heart of your menu decisions.

Obtaining necessary licenses and permits

A stylized illustration of various licenses and permits for a restaurant

Now that your menu is ready to wow diners, it’s time to ensure you’re legally ready to open your doors. Opening a small restaurant requires obtaining a food service license through the local health department and, if you plan to sell alcohol, a liquor license.

It’s important to thoroughly understand local regulations and zoning laws, as compliance is crucial to avoid legal issues and ensure the safety of customers.

The process for applying for a food service license typically involves supplying restaurant information, paying fees, and passing a health department inspection, while a liquor license application requires additional details like a business license, zoning permit, and federal excise tax registration.

Given the time-consuming nature of the licensing process, you may benefit from professional legal assistance to navigate the application steps, compliance, and periodic renewals.

Managing restaurant finances and operating expenses

With the necessary licenses and permits in place, the next step is to manage your restaurant’s finances and operating expenses effectively.

Restaurants typically start with costs around $275,000, with additional expenses if purchasing the property, making it crucial to build a projected budget with detailed expense categories and sales targets based on past financial data and 12-month or 13-period tracks.

Maintaining a budget necessitates regular audits, understanding the importance of working capital to cover three to six months of expenses, and daily reviews of financial reports to adjust the budget and keep track of labor costs and cash flow.

Forecasting sales are enhanced by analyzing past POS data and factoring in external market changes, which assists in managing future financial planning and allowing for unexpected costs.

Significant restaurant expenses include food costs, labor, rent, and operating costs, requiring differentiation between fixed and variable costs and that the restaurant’s floor plan budget reflects initial financial projections.

Effective budget management involves implementing pricing strategies like psychological pricing and keeping abreast of cost-saving strategies through networking, while also being flexible with non-traditional costs.

Building your restaurant's brand and marketing strategy

A vibrant illustration of a restaurant's brand building through social media

With the finances in place, it’s time to build your restaurant’s brand and marketing strategy. A strong brand identity is vital for making a restaurant memorable and driving revenue.

Key elements of restaurant branding include:

  • The name

  • The logo

  • Menus

  • Decor

  • Uniforms

  • Marketing materials

These elements should be consistent to make the brand recognizable and create emotional connections with customers.

Understanding the customer demographic is instrumental in shaping marketing strategies that resonate with the intended audience and can involve special offers to create a unique selling proposition.

Creating a marketing plan involves:

  1. Setting measurable goals

  2. Selecting marketing methods

  3. Budgeting according to the restaurant’s life stage

  4. Running campaigns based on customer profiles

Making use of social media platforms and email marketing are key strategies in spreading the word about the restaurant and engaging potential diners.

Promotions and trendsetting are marketing tactics that can position a restaurant as a leader in the industry and attract customers by offering variety and exclusivity.

Finally, integrating a quality customer experience into marketing efforts is foundational, as the restaurant itself can act as a significant medium for marketing to ensure repeat customers.

Setting up an efficient layout and atmosphere

Once your brand identity and marketing strategy are established, it’s time to focus on setting up an efficient layout and atmosphere for your restaurant.

An effective restaurant floor plan should include:

  • Proper circulation and movement

  • A mix of dining, waiting areas, kitchen, storage, restrooms, and entryways

  • Accessible spaces to accommodate all guests, including those with disabilities

  • Considerations for social distancing

By considering these factors, you can create a layout that maximizes efficiency and provides a comfortable experience for your customers.

Smaller restaurants, particularly in urban areas focusing on takeout and delivery, benefit from kitchen designs that optimize space and allow for flexible, efficient operations in the restaurant business.

Restaurant owners should consider incorporating adaptable equipment, as it is crucial for meeting changing service demands and promoting staff efficiency.

To improve the overall customer experience, furniture, and seating layout should be deliberately planned, with dimensions that ensure comfortable customer flow and an atmosphere that conveys the restaurant’s brand identity.

Hiring and training a talented team

Now that your restaurant layout and atmosphere are set, it’s time to bring in the heart of your restaurant - your team. Determine staffing needs and define roles based on the size of your restaurant to ensure all operational areas are adequately covered.

Create detailed job descriptions using keywords that embody the restaurant’s culture and service style, and specify schedule requirements, wages, and benefits.

Offer competitive compensation and benefits to attract and maintain a skilled workforce, based on research and a defined pay scale. Train interviewers on interpreting applicants’ physical cues and use standardized questions to objectively assess candidates’ values alignment and work history.

Foster teamwork and a sense of ownership among employees by adopting an open-book management style, and sharing financials and operational challenges.

Implement career progression opportunities to improve retention and encourage feedback through performance reviews and one-on-one meetings. Regularly train staff to maintain necessary skills and offer cross-training for career development.

Promote work-life balance with flexible scheduling options, and provide access to earned wages to enhance employees’ financial stability.

Implementing a reliable point-of-sale system

A creative illustration of a reliable point of sale (POS) system in a restaurant

With a talented team in place, the final step before opening your restaurant is implementing a reliable point of sale (POS) system.

Restaurant POS systems handle all transactions including cash, card, and digital payments, and adapt to different restaurant types and sizes, eliminating miscommunications by sending orders directly from servers to the kitchen.

POS systems offer features such as:

  • Cloud-based software for remote management

  • Performance management tools

  • Staff scheduling automation

  • Detailed insights into menu item popularity

  • Inventory management down to the ingredient level

  • Automation of repetitive tasks like inventory alerts and reordering

These features enhance coordination between restaurant staff and operations, making POS systems a valuable tool for restaurant management.

Built-in reporting capabilities in POS systems provide essential sales performance and customer data, which are crucial for strategic planning and informed business decisions.

They also improve customer service through fast and accurate order processing, and built-in loyalty programs cultivate customer loyalty by rewarding repeat business and tracking preferences for targeted promotions.

Cloud-based POS software offers the flexibility to manage the restaurant from any location with internet access and to make menu updates and administrative changes on the go.

Takeaways

Congratulations! You’ve journeyed through the essential steps of opening a small restaurant, from defining your unique concept and crafting a compelling business plan to implementing a reliable POS system.

Each step along the way has been designed to equip you with the knowledge and tools you need to navigate the exciting world of the restaurant industry.

Remember, the road to a successful restaurant is a journey, not a race. With careful planning, a clear vision, and a passion for delivering an unforgettable dining experience, you’re well on your way to becoming the next sensation in the restaurant industry.

So, are you ready to turn up the heat and start cooking up your culinary success story?

Frequently Asked Questions

Can you make money with a small restaurant?

Yes, it is possible to make money with a small restaurant, but it can be challenging due to low-profit margins and a high failure rate, with profitability depending on various factors.

Is it hard to run a small restaurant?

Running a small restaurant is challenging due to long hours, tight finances, and potential initial unprofitability. The turnover of staff and challenging customer interactions can also add to the difficulty.

Is $ 10,000 enough to open a restaurant?

No, $10,000 is not enough to open a restaurant from the ground up, but it could be enough to purchase a pre-existing restaurant and put additional funds into it. Keep in mind that building from the ground up could be considerably more costly.

Why is defining a restaurant concept important?

Defining a restaurant concept is important because it serves as a memorable identity, helps the restaurant stand out, and forms the foundation of branding and marketing strategies, aiding in attracting and retaining customers. This is crucial for the success of the business.

What are the components of a comprehensive business plan?

A comprehensive business plan should include an executive summary, company description, industry analysis, target market analysis, marketing plan, management strategy, and financial plan to provide a thorough overview of the business.

Contents

Author

Senior Content Manager at Eat App

Elana Kroon used to work in restaurants before becoming a journalist and expert restaurant industry content creator at Eat App.

Reviewed by

Nezar Kadhem

Nezar Kadhem

Co-founder and CEO of Eat App

He is a regular speaker and panelist at industry events, contributing on topics such as digital transformation in the hospitality industry, revenue channel optimization and dine-in experience.

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