SWOT Analysis For Restaurant: Ultimate Guide + AI Prompts for 2025

Published: January 15, 2025 10 min
Author
Senior Content Manager at Eat App
Reviewed by
Co-founder and CEO of Eat App

Your restaurant may have the best ambiance or serve the most delicious appetizers in your neighborhood, but if you don’t keep tabs on its strengths and weaknesses or identify the opportunities and threats facing your own business strategy, your profitability will suffer.

This is where conducting a restaurant SWOT analysis can be a useful tool for your best defense against losing ground to your competitors. 

In this blog, we’ll guide you through the steps of conducting a SWOT analysis, with insights customized for various dining establishments, including casual dining restaurants, to highlight how this process can work for your business.

Key Takeaways

  • SWOT analysis stands for Strengths, Weaknesses, Opportunities, and Threats, and is a strategic tool used by restaurants to assess their internal and external factors.

  • Strengths: These are the positive aspects of a restaurant, such as a strong brand image, loyal customer base, unique menu, excellent service, and efficient operations.

  • Weaknesses: These are the areas that need improvement in a restaurant, such as poor customer service, outdated décor, limited menu options, high food costs, and low employee morale.

  • Opportunities: These are the external factors that could benefit a restaurant, such as new market segments, expanding to new locations, introducing new menu items, utilizing technology, and collaborating with local businesses.

  • Threats: These are the external factors that could negatively impact a restaurant, such as intense competition, changing consumer preferences, economic challenges, regulatory changes, and negative online reviews.

  • It's important for restaurants to regularly review and update their SWOT analysis to stay proactive and adapt to changing market conditions.

What is a restaurant SWOT analysis?

A restaurant SWOT analysis is an exercise you can go through at your restaurant business to analyze your:

  • Strengths
  • Weaknesses
  • Opportunities,
  • and Threats.

Usually, a SWOT analysis is visually displayed in a matrix format. The upper row outlines strengths and weaknesses in this layout, while the lower row highlights opportunities and threats. Internal aspects, such as strengths and weaknesses, find a place in the top row, whereas external factors, like opportunities and threats, are featured in the second row.

Here's and example: 

Creating a Visual for SWOT Analysis in Restaurants

This strategic planning tool facilitates a comprehensive examination of both internal factors and external elements, aiding businesses in strategic decision-making.

TIP: A free restaurant SWOT analysis template is available to easily categorize their strengths, weaknesses, opportunities, and threats.

Why is a restaurant SWOT analysis important?

A restaurant SWOT analysis is a versatile tool that helps you understand where your business stands. By highlighting strengths like a skilled team, unique menu items, or a prime location, it shows what sets you apart. At the same time, it encourages you to plan for challenges, so you’re better prepared to tackle them.

While often part of a business plan or marketing strategy, a SWOT analysis is just as valuable whenever you're making key decisions for your restaurant.

How to conduct a restaurant SWOT analysis?

Conducting a restaurant SWOT analysis is not too difficult. The most efficient way to go about putting one together is with the help of your restaurant team (everyone from upper management to front-of-house staff).

You can do this in a group or speak to each individual separately - but ultimately you want to ask them directly what they think are your restaurant's strengths, weaknesses, opportunities, and threats.

Need a hand with that? Let’s walk you through the steps.

Your guide to conducting a restaurant SWOT analysis

  1. Start with research: Gather insights about your restaurant by checking online reviews, asking guests for feedback, or using surveys.
  2. Note the positives: Daily, jot down when customers seem happiest, employees excel, or operations run smoothly.
  3. Identify areas for improvement: Consider why some customers are unhappy or why certain staff struggle.
  4. Study the competition: Compare your strengths and weaknesses with other local restaurants and explore opportunities like upcoming events.
  5. Create a SWOT analysis: Involve your team to list strengths, weaknesses, opportunities, and threats. Use examples like McDonald's for guidance.
  6. Develop a strategy: Use your SWOT to enhance strengths, address weaknesses, seize opportunities, and prepare for threats.

Your Guide to Conducting a Restaurant SWOT Analysis

Pro tip: To help you get to your goal faster, why not use an AI prompt?

Here’s a clear and actionable AI prompt for conducting a restaurant SWOT analysis:

quote-img Frame 2608398

I own a restaurant and want to conduct a SWOT analysis. Can you guide me step by step on how to identify my strengths, weaknesses, opportunities, and threats? Include practical examples relevant to the restaurant industry and tips for involving my team in the process.

AI Prompt

Simply copy and paste.

Now, let's take a more in-depth look at how you can get started: 

Brainstorm your strengths and weaknesses
 

Start by assessing all the strong points of your restaurant. What makes people choose YOU over others?

  • Is it the exquisite tapas lined up by your staff?
  • The creative seating arrangement?
  • Is your weekend special?

Things that make your restaurant stand out from others qualify as your strengths.

Other strengths might include how the menu is crafted, the variety of cuisines you offer, and your management team’s ability to attract a crowd with experiential marketing during those slow times.

The next step is to see what areas of your restaurant need improvement.

If you’re serving a dessert that isn’t getting great feedback or your chef isn’t very effective at managing his/her time, these are areas that need your attention. Employee turnover also has the potential to stunt a restaurant’s expansion.

Identifying and addressing weaknesses is so important for a restaurant's success. Zeroing in on your negatives isn’t going to be a pleasant experience (no one likes to acknowledge their flaws), but getting those weak points out in the open is the only way to accept and overcome them.

Recognize your opportunities and threats
 

Recognizing opportunities and threats is a neccessary step in the SWOT analysis process. Opportunities are external factors that can benefit your restaurant, while threats are external factors that can harm your restaurant.

To best identify these elements, consider the following:

  • Market Trends: Keep up with current trends and customer preferences to find opportunities. For example, rising demand for plant-based foods might inspire you to launch a vegan menu.

    Competitor Analysis: Study competitors to spot ways to stand out. If a nearby restaurant has poor service, focus on promoting your exceptional customer care.

    Customer Feedback: Use feedback to improve and exceed expectations. Trends like requests for gluten-free options can guide your menu updates.

    Economic and Demographic Changes: Watch for shifts like population growth or new demographics. A surge in young professionals could be a chance to offer a trendy brunch menu.

Okay, so you've done your homework. Now what? While it's time to start taking action using what you discovered about your restaurant and staff. 

How to implement your SWOT Analysis Findings

Implementing SWOT analysis findings is a big step in the strategic planning process. Once you have identified your restaurant’s strengths, weaknesses, opportunities, and threats, you can develop a strategic plan to address them effectively.

Here are some steps to implement SWOT analysis findings:

  1. Focus on Strengths: Use your strengths to achieve goals. For instance, if excellent customer service is your strength, highlight it in marketing and maintain it in daily operations.
  2. Fix Weaknesses: Address areas that need improvement. If service quality is an issue, invest in staff training.
  3. Seize Opportunities: Act on opportunities. For example, if sustainable food is trending, source locally and promote it in your campaigns.
  4. Tackle Threats: Counteract threats. If a competitor opens nearby, emphasize what makes you unique, like signature dishes or a welcoming atmosphere.

By systematically addressing each element of your SWOT analysis, you can create a powerful strategic plan that positions your restaurant for success.

Developing a strategic plan

A strategic plan outlines your restaurant’s goals, objectives, and strategies for achieving them.

Here’s how to create an effective strategic plan:

  1. Define Your Mission and Vision: Start by defining your restaurant’s mission and vision statements. Your mission statement should articulate your restaurant’s purpose and core values, while your vision statement should outline your long-term goals and aspirations.
  2. Set Goals and Objectives: Set specific, measurable, achievable, relevant, and time-bound (SMART) goals and objectives for your restaurant. For example, a goal might be to increase monthly revenue by 15% within the next six months.
  3. Identify Strategies: Identify strategies to achieve your goals and objectives. If one of your goals is to improve customer satisfaction, strategies might include enhancing staff training, revamping the menu, or improving the dining ambiance.
  4. Allocate Resources: Allocate resources, such as personnel, equipment, and budget, to support your strategies. Ensure that you have the necessary resources to implement your strategies effectively.
  5. Monitor and Evaluate: Monitor and evaluate your progress towards your goals and objectives. Regularly review your strategic plan and make adjustments as needed to stay on track.

Restaurant industry trends and insights

The restaurant industry is constantly evolving, with new trends and insights emerging all the time. 

Here are some current trends and insights in the restaurant industry:

  • Rising Demand for Healthy and Sustainable Food: Attract health-conscious diners by offering organic, locally-sourced, or plant-based dishes.

  •  

    Focus on Customer Experience and Loyalty: Build loyalty through personalized service, loyalty programs, and unforgettable dining experiences.

  •  

    Popularity of Online Ordering and Delivery: Increase revenue with an easy-to-use online ordering system and delivery partnerships.

  •  

    Competition from Meal Kits and Ghost Kitchens: Stand out by offering unique dining experiences and top-quality food that can’t be replicated at home.

  •  

    Importance of Social Media and Marketing: Reach new customers by posting regularly, running targeted ads, and collaborating with influencers.

Staying informed about these trends can help you stay competitive and meet customer expectations.


Recognizing opportunities and threat

The opportunities part is where you think about all the external factors that can increase your sales revenue.

Maybe it’s high time you introduced a separate menu for patrons who’ve adopted a vegetarian lifestyle or participated in a culinary event to reach new audiences.

A fine dining restaurant, for instance, might recognize different opportunities and threats compared to other types of dining establishments due to its focus on high-quality food, exceptional service, and distinctive menu offerings.

Another thing you can do is think of ways to expand or grow your existing presence. This could be something as simple as being active on Instagram or offering a deal or two during happy hours. These could be some opportunities you can capitalize on early to increase foot traffic to your restaurant.

Finally, yet importantly, in the SWOT analysis you need the identify all possible external threats to your restaurant.

An example might be a new cuisine scheduled to be introduced by a restaurant in your neighborhood.

Even if you’re catering to the taste of a specific group of diners, this restaurant threatens your sales by giving everyone a new option come lunchtime.

There can be other potential threats as well, such as an increase in the price of the ingredients you regularly source, or an increase in the social media following of your closest competitor.

The more you stay vigilant about what could dampen your restaurant’s profitability, the better equipped you will be to put out the fire before it catches you off guard.

Here’s an example of a SWOT analysis done for an Asian-style seafood restaurant:

Swot analysis

It's easy to see that most of the things are more or less similar to what we’ve discussed in the strengths, weaknesses, opportunities, and threats sections.

Apart from a standard SWOT analysis, you could do a restaurant competitor SWOT analysis to identify where others may be surpassing you as well as what leverage they have over your restaurant. We will go over how to conduct a restaurant competitor SWOT analysis further in this article.

Free SWOT Analysis Bundle Templates Make better decisions at your restaurant Download now

Restaurant SWOT analysis example

A good SWOT analysis is usually done on a four-square, grid-style table, with a bulleted list presented for each of its sections. Various restaurant SWOT analysis examples can illustrate the application of the SWOT framework across different types of restaurants, such as fine dining, cafes, and quick-service restaurants (QSR).

You can use Canva or another similar graphic design tool to create one for your restaurant. Alternatively, you can grab and customize one of the many pre-existing templates from the web.

The SWOT analysis examples below show what a typical restaurant industry SWOT matrix might look like.

Restaurant SWOT analysis Example Eat App

How to conduct a restaurant competitor SWOT analysis?

When conducting a SWOT analysis, part of your energy could also be geared towards analyzing restaurants that are offering the same kind of food and prices as you are.

This is called a "Restaurant Competitor SWOT analysis" and is primarily geared at putting yourself in the shoes of another restaurant to make the same assessment you would towards your own business. With a restaurant competitor SWOT analysis, you can get actionable insights into what your competition is strong at and where you could do better.

When undergoing competitive research, ask yourself where your target audience would prefer to eat, and then analyze the strengths, weaknesses, opportunities threats to get a realistic picture of your market position in the competitive landscape.

Example restaurant competitor SWOT analysis for a French restaurant

Let's use an example where your main competitor is a French restaurant located within a 5-mile radius of your location, the SWOT analysis can be done in a manner like this:

Strengths: Why do people dine at this restaurant instead of other French restaurants in the city? It could be because of the authentic taste of its meals, or its ability to keep guests entertained.

Reading a couple of reviews on TripAdvisor or Google is a great way to know why patrons love visiting a specific restaurant.

Weaknesses: Where does this restaurant struggle in comparison to others? It might be that its menu has just one option for vegetarians. Or perhaps it’s failing to engage millennial diners with a badly executed Instagram campaign.

Again, social media analysis and customer feedback are great resources to help you identify competitors’ weaknesses (which may highlight a new strength or two for your own restaurant).

Opportunities: What measures do you think this restaurant can undertake to improve its branding, widen its target market, and/or improve its operations? Maybe it just needs to revamp its menu to include a few more appetizers.

Whatever opportunities you uncover through a competitor SWOT analysis can be incorporated into your restaurant marketing strategy to enhance your strengths in related to your competitors.

Threats: These refer to the external factors that are beyond the control of your competitor and could place their profitability and turnover at risk.

For example, an economic downturn may have caused people to look for affordable French restaurant alternatives.

Threats are essential to keep tabs on because what’s threatening your competitor’s business could very well threaten yours as well.

Here’s what a restaurant competitor SWOT analysis would probably look like if your main competitor were a Thai restaurant:

Restaurant swot analysis

Project the restaurant competitor's SWOT analysis against your own SWOT analysis table to see what needs to be changed and what you can do to boost your business ahead.

Free SWOT Analysis Bundle Templates Make better decisions at your restaurant Download now

Final verdict

A restaurant SWOT analysis can help you get a firmer hold on where you excel and which areas of your restaurant need attention.

It can lead you to a previously untapped market or help you identify roadblocks that could hinder your productivity. As you reaffirm your industry positioning, use it to build a solid foundation and let the rest fall into place.

Frequently asked questions about restaurant SWOT analysis

Where can I get a free SWOT analysis template?

To download a free restaurant SWOT analysis template or restaurant SWOT analysis guide, click here. Make better decisions at your restaurant with our free SWOT analysis bundle.

What does SWOT stand for?

SWOT analysis stands for Strengths, Weaknesses, Opportunities, and Threats, and is a strategic tool used by restaurants to assess their internal and external factors.

What are some weaknesses of a restaurant?

Assessing why your restaurant might struggle in comparison to others. An example of this in action could be that your menu only has one option for vegetarians. Another perhaps is that your restaurant is failing to engage millennial diners with a badly executed Instagram campaign.

What are some threats of a restaurant?

These refer to the external factors that are beyond your control and could place your profitability and turnover at risk. For example, an economic downturn may have caused people to look for affordable French restaurant alternatives.

What are some examples of opportunities for a restaurant?

What measures do you think this restaurant can undertake to improve its branding, widen its target market, and/or improve its operations? Maybe it just needs to revamp its menu to include a few more appetizers.

What are some examples of strengths for a restaurant?

If you are looking for examples of strengths at your restaurant, you might want to ask yourself "Why do people dine at this restaurant instead of others in the city?". It could be because of your authentic recipes or maybe your ability to keep guests entertained.

Contents

Author

Senior Content Manager at Eat App

Elana Kroon used to work in restaurants before becoming a journalist and expert restaurant industry content creator at Eat App.

Reviewed by

Nezar Kadhem

Nezar Kadhem

Co-founder and CEO of Eat App

He is a regular speaker and panelist at industry events, contributing on topics such as digital transformation in the hospitality industry, revenue channel optimization and dine-in experience.

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